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Outreach vs HubSpot CRM Comparison (2026)

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Outreach

HubSpot CRM

Overview

Outreach's Sales Enagement capabilities empower sales teams to streamline prospecting workflows, maximize seller productivity by automating non-selling tasks, efficiently create quality pipeline, and drive predictable revenue growth through actionable AI-powered insights.

Give your team more time with buyers. HubSpot Smart CRM is self-updating and helps keep customer records current and enriched, so reps can focus on the conversations that win deals. Permissions and governance ensure your data stays secure.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

311

180

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

4.5

4.4K

2.7K

1.4K

241

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

Pros

“My experience with outreach has been overall positive, as it is a fairly straightforward, easy to set up and use outbound tool. But at the the same time, I do wish Outreach would allow for additional administrative and user customization and even deeper integrations with other tools in order to truly beat some of its competitors long term.”

Nicholas P.

Account Development Manager

“The product integrates with the entire sales and marketing stack, making it really easy to build Outreach into a CRM just for your SDRs so they aren't alt-tabbing between Salesforce, Outreach, and other systems.”

Kyle P.

COO

“Great for outreach analytics, automation and sequencing - also helpful to allow dials from different dial codes.”

Rico L.

Pros

“I appreciated HubSpot's user-friendly design, powerful automation workflows, robust reporting, and seamless alignment between marketing and sales teams.”

Christian G.

Marketing Operations Manager

“It makes it easy to manage contacts, companies, deals, and communication history, giving the entire team clear visibility into customer interactions and sales activities.”

Andrea L.

Innovation Manager

“I can see conversations, update contact details, manage deals, and set follow-up reminders without switching between different tools.”

Ankith T.

Software Developer

Cons

“Instructional guides were lacking, or potentially just not properly dispersed to ALL members of the rev team.”

Connor W.

Account executive

“Interface navigation can be a little challenging sometimes.”

Barry D.

Account Executive

“For example, daily activity metrics has a 15-minute delay or so for pulling accurate metrics, which can make it difficult to identify underperforming reps in real-time.”

Erin T.

Sales Enablement

Cons

“What followed was weeks of emails, transfers between Sales, Support, Billing, and Contract Management, repeated internal reviews, and ultimately a denial of our refund request.”

Jeff W.

Owner

“We strongly dispute HubSpot's characterization of what was represented during the sales process and have formally requested the sales call recordings and transcripts.”

Jeff W.

Owner

“The pricing structure is complex, and costs can escalate significantly as you add features, hubs, or users - making it difficult to predict what you'll actually end up paying.”