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Quotient Reviews

Overall rating

4.8

/5

108

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.06/10

Reviews by rating

Pros and cons

I enjoyed quotient for its ability to provide beautifully laid out quotes. The best part about Quotient is everything is on the same page.
Quotient is a great product and easy to use... and best of all Nathan is very responsive to input and questions. Don't you just love it when things just do what they are supposed to.
I liked the software and that it integrated with our CRM (Insightly). The setup was easy and pretty useful.
The old system had us searching through each others' folders for client information which could be both irritating and time-consuming.
No notice on pricing changes and got no response when I questioned the 50% increase.
If you are going to make this part of your business watch out as they can jack your pricing at will with no notice.
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108 reviews

Recommended

GW
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Greg W.

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best quoting software available

Reviewed 6 years ago

We moved to Quotient in 2014 and have loved every moment of it. From the first day using it when we had to add items and create templates, we knew this was going to be the one. So simple but so powerful. Then, throughout the next 2 and a half years, the Quotient team have delivered all the best features that are well thought out and easy to use. Often these new features we didn't even now we wanted...

Pros

Easy, simple, and clients love it.

Cons

Nothing I can think of.

DK
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David K.

Computer Networking, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quotient online quoting system has helped to increase our bank balance!

Reviewed 6 years ago

I recently started using the Quotient online quoting system after I was introduced to it by my brother. I immediately started using it. The very first quote I did was accepted and I was so excited! I have used it ever since and the more I use it the more I love it. In my business, we service and support small to medium sized business for all the IT needs and these days you have to be very quick...

Pros

Ease of use, quick and easy.

Cons

A little expensive for more than 1 user.

Vendor response

Hi David, Thanks so much for your amazing review. You've really made our day! :) Just to let you know that imports (for your stock items) has been released just this week! More info here in Help & Support: https://support.quotientapp.com/hc/en-us/articles/204220534 Feel free to contact us if you have any questions about this. Cheers Nathan

RJ
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Rhett J.

Building Materials, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Locked In

Reviewed 9 months ago
Pros

Easy to use and highly customisable, was handy to use

Cons

Major problem is when you want to move on to another app, then you lose all your data unless you keep paying the @29/month subscription, there is no bulk export function. Also if you change your business name all historical quotes get changed to the new entity name (even accepted quotes - leaving you without a legal contract. This has caused major issues for us

WB
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Will B.

Retail, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quotient - Quotes made easy!

Reviewed 6 years ago

We have been a Quotient customer for over six months and it has completely sorted out our organisational issues. A new member of staff can learn how to use it so quickly due to its intuitive nature. Having a central app that stores all the details of customers and products makes life so much simpler. The old system had us searching through each others' folders for client information which could be both irritating and time-consuming. We are also able to keep track of the percentages of quotes accepted and various other helpful statistics through graphs and charts. We definitely recommend this software highly and have used it daily since we installed it.

Pros

Ease of use and storage of customer/product details

Cons

When you edit a quote, you cannot view the old edition, which would help to show a customer the difference between the original and new quote

AS
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Austin S.

Hospital & Health Care, 10,001+ employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy Quoting and Great Communication Platform

Reviewed 2 years ago

Quotient provided a great temporary software four our quoting team during a transition to a more robust system - for smaller companies that do not want to setup enterprise software such as SAP or Salesforce, this is a great solution

Pros

Quotient clean and customer-friendly looking quotes and makes it easy for our teams to collaborate and exchange information across the platform

Cons

Quotient can be difficult to set up and takes time and resources to customize the software to work for your specific needs

KB
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Ken B.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It Just works!

Reviewed 7 years ago

We found this solution to be spot on and very easy to use. We think that the application is simple but has stretch technologies for growth. the support was timely and friendly which make any software experience better. Over all this is a great application.

Pros

Monthly recurring option is something so many quote tools miss. Annual Billing options Options in the quotes to show more to the client and potentially up sell Xero Intergration- right to invoice Auto or Manually Margin Calculations for a business is a must( you can drop your buddies excel calculations sheet from high school ) Price point

Cons

none to mention as it meets the need.

KP
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Kathryn P.

Architecture & Planning, self-employed

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PERFECTION

Reviewed 3 years ago

INCREDIBLY happy! So easy to set up and the perfect functionality for what we needed!

Pros

I have been trying and trying to find something that works well with Quickbooks online invoicing and Quickbooks Payments. All the CRM software companies want you to use their invoicing systems. It was so frustrating. This is SEAMLESS with QB!!! I love it!!!

Cons

I would love a little more design customization on the templates/forms.

RM
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Ross M.

Machinery, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Changed my business

Reviewed 6 years ago

Truly a great product. Saves up close to 30min per transaction. Also offers great marketing opportunity.

Pros

Professional layout, great database and easy track record on follow ups. Statistics also great feature

Cons

To not be able to add the contact number at first +new contact opportunity

HJ
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Harry J.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quotient rocks!

Reviewed 7 years ago

We looked at a range of different quoting tools, our considerations where - Ease of Use, Integrations and customer experience. Quotient ticked the boxes with all of these. We hooked it up to Xero and pulled through our product sets. Created template quotes and styles to match our brand. We've even A/B tested our accept quote button! The automation of quote -> xero makes things a breeze and our sales team can get quotes out to customers in minutes rather than hours.

Pros

Price Functionality Styles Integration

Cons

Needs more integrations! Slack integration "Quote accepted hoorah!" More CRMs - Pipedrive !! Recurring product support in xero would be awesome as well

DR
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Daniel R.

Retail, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I've been looking everywhere for a software platform like this. Amazing.

Reviewed 6 years ago

Tracking emails and quotes. See who have opened them. Ability to modify the quote with easy and attach pictures predone to save time. Everything is amazing.

Pros

Love I can track from anywhere, anytime. I can send a large amount of follow ups which are pre-written to save time. Attach pictures of examples so my clients have previews of our products.

Cons

Nothing. Everything works exactly how I want it. The only thing I can think of that would be a great feature is online chat with the quote. As I think it could allows me to confirm quotes in real time.

HL
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Hayden L.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Makes quoting so much easier!

Reviewed 3 years ago

Quotient has made my life so much easier! Between spending less time quoting, and having better quotes that are more likely to convert, it's hard to complain.

Pros

Price quotes are a necessary evil in the web and branding design world. So many people want a price quote, but a quote doesn't always lead to a sale, so you don't want to spend all day on quotes. This software allows me to spend less time on quotes, and also creates quotes that are attractive, professional, and more likely to convert to a sale.

Cons

The price is more than using Google Docs or a simple free alternative; but hey, you get what you pay for, and the quality from this app is worth the cost.

MS
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Maria S.

Hospitality, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolutely Fabulous

Reviewed 6 years ago

Smart Professional editable quotes that work every time in a fast fashionable manner.

Pros

I like the simplicity and neatness of the software and how the quote comes to life and looks absolutely professional and that you can edit and review at any stage of the process. I like the fact the gentleman running the show are totally professional, smart and quick to respond to any questions you might have.

Cons

No cons were added to this review

NC
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NELSON C.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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our sales team is able to efficiently & accurately send out quotations to our customers

Reviewed 5 years ago

Management control, efficiency, able to provide better customer service

Pros

very intuitive and easy to train our sales team to use. enables management to monitor status of quotations. great value for money.

Cons

probably the only limitation of the software is to be able to do bulk edit of records such as products, quotes, etc. but this is not critical to our needs

TL
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Troy L.

Internet, self-employed

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BEST EVER!!!

Reviewed 5 years ago

Helps project professionally to potential clients Keeps all info in one place for easy access. Helps keep me motivated

Pros

It helps me will jobs. Overall it helps keep track of everything involved with quoting in the one place and it helps me professionally project to potential clients.

Cons

Sometimes I get a bit confused when trying to do some tasks. I sometimes get a bit confused around sending the cover email and viewing that cover once it's been sent.

PM
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Philip M.

Used daily for less than 6 months

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Amazing! Simply amazing. This software has saved us hundreds of hours each year.

Reviewed 5 years ago
Pros

This software gives us the ability to offer our customers several options with each quotation and up-sell with ease. Because of the interactive functionality of the software, it's allowed us to provide a best practice scenario with each quotation and consequently, our average spend has increased.

Cons

It would be good to have somewhere to save another two or three follow-up emails. Obviously not a problem if you're automating this process.

NW
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Neil W.

1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Quotient Experience

Reviewed 7 years ago

I started using Quotient as a start up business and found the system very intuitive and easy to use. What's more, is that quotient gave me the edge over competitors who were not using an online system to generate quotes. My quotes came through to clients looking professional, gave me an efficient way to track sales and communicate with clients after the quote had been sent out. Customer support are amazing and were able to answer any questions with ease, responded very efficiently and were always very friendly.

Pros

Easy to use and intuitive

Cons

On occasion, quotes were misplaced due to overly aggressive spam filters.

KA
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Keith A.

Telecommunications, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CHEAP AND EASY

Reviewed 6 years ago

We are expanding our sales team and our current quoting software was not mobile, didn't integrate to our CRM choice. THIS IS AWESOME! I can give options rather than send three different quotes it communicated with my CRM. IT DID NOT BREAK THE BANK! THANKS GUYS and GALS!

Pros

Flexability - quote from my smart device. Quote options- editable quantities, multiple choice, discounting the quote or each line. Simple to use.

Cons

I didn't invent it!

hd
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hayden d.

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Excellent/Simple software by far

Reviewed 6 years ago

I want to note that I have given customer support a 5 -star, yet I have not used it. The functionality is simple and very easy to use. I have used Invoice2go in the past, which is also a great product..but this is better. here are my reasons: Quotient is even easier to use the options available while placing the quotes is far superior this seamlessly goes hand in hand with xero - Instantly! as soon as the quotes accept button has been clicked, it automatically shows up in xero in the draft invoices. from there its one click, and its sent. no need to retype the invoice to match the quote. I really like invoice2go, but I wont be going back. This is a superior software in my line of work. regards.

Pros

No pros were added to this review

Cons

No cons were added to this review

BB
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Brian B.

Hospitality, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Probably great (once you get the hang of it)

Reviewed 4 years ago

I tested out the free trial, but did not move forward. Our need wasn't big enough to justify the effort needed to perfect our quotes and proposals (I can see easily how it would be powerful for someone using proposals all the time).

Pros

There are tons of features, and all in a modular set-up. Meaning you create modular pieces of proposals and contracts that can then be applied in different ways to different items. This allows of lot of flexibility and reduces redundant effort.

Cons

The downside of such a modular set up is that the learning curve is high, and things aren't very intuitive. I think you can get to an end point where the software works really well for you, but it takes some patience and effort to get there.

AR
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Verified reviewer

Graphic Design, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good quoting system but a little on the pricey side

Reviewed 4 years ago
Pros

Historically I have spent hours creating quotes for clients. I found with Quotient it's easy to create a quote quickly and track when customers receive, read and sign these quotes.

Cons

The search function wasn't powerful enough for me and I did find the pricing on the high side for what it is.

sp
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sadi p.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QUOTIENT APP

Reviewed 6 years ago

QuotientApp is a great estimating and proposal system. There are 4 features that I like the most about the Quotient app: 1) Ability to set a template 2) You may upload pictures next to an item line. 3) You can write proposals even from your smartphone. 4) You can see when a person has viewed your quote. These are 3 things I believe could be improved: 1) Ability to accept payments. 2) Ability to use more than just one logo. 3) It is nice if I could connect it with QuickBooks, and if I could send invoices off of it once the quote is accepted.

Pros

No pros were added to this review

Cons

No cons were added to this review

JK
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John K.

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Awesome, Easy, and Affordable!

Reviewed 7 years ago

I was using a Word document to send quotes to clients and realized my conversions were very low. I then started shopping for a service that would be affordable while still looking professional. I tried Quotient and was hooked! It is the most simple, effective, and affordable quoting service I have ever used (and I tried many of them). Using them has increased my conversions and has allowed me to track my quotes much easier! A+ service and product! Community Response Systems (www.communityresponsesystems.com) is a proud customer of Quotient!

Pros

No pros were added to this review

Cons

No cons were added to this review

JS
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Jonathon S.

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Super System - quick and easy to set up and use

Reviewed 7 years ago

Love this system. Really saves me time, after the initial inputting of data. Love the fact that you can add photos so easily, and then PDF documents also. Template set up is so straight forward and has probably saved me hours / days compared to the old system I used. Support are always quick to reply and sort issues if there are any. They also go over and above in making suggestions on how best to optimise their system. Always room for improvements, but these guys seem pretty responsive to suggestions... I would highly recommend.

Pros

No pros were added to this review

Cons

No cons were added to this review

JS
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Justin S.

1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic and very easy to use!

Reviewed 7 years ago

So far so good, seems easy to navigate and to setup quotes is also easy I would recommend this product to anyone looking for a professional looking quote system

Pros

I like the layout of the quotes

Cons

I found it hard to delete unwanted emails

JP
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Jean-Pierre H.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Made my life better - who would have thought

Reviewed 4 years ago

I hated doing quotes with a passion before Quotient, we used an Excel template and saved quotes in folders under client names. Our quotes were bland and boring it took ages to get basic quotes out and literally hours to do more complex quotes. Trying to keep track of when a client accepted a quote was a nightmare. We tried a few different quoting systems over the course of a few months and nothing...

Pros

The software is simple to use and intuitive - it requires the absolute minimal amount of clicks, making it fast to churn out quotes. The software's interface is fun to use and aesthetically pleasing. Quotient has features I would never have thought to use on a quote. These features seemed like frills but when used make a huge difference to quotes and how clients interact with them. The ability to...

Cons

If I had to nitpick, in the layout of the final quote the client receives I would like the quantity field to be in a separate field not in the same field as the item price. I just feel it would make it a bit easier to read.