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ArcTitan Email Archiving Reviews

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7 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Archive solution

Reviewed 14 days ago
Pros

Very simple to use. When looking for emails, this is a far superior search tool than Ms E-discovery. Users may securely delete and clean up their mailboxes after ArcTitan is installed, knowing that ArcTitan will keep a digital record for them all to search.

Cons

ArcTitan Email Archiving is mostly working flawlessly for me, and i just can't find anything to complaint about it. I have use it more than 3 years, and nothing but positive experience that i get from this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great product

Reviewed 9 months ago

great support staff. love the product. we tried to use in place archiving with O365 but it seemed to cause more headaches for end users. arctitan is very simple to use and you can retain emails forever, even after an employee leaves, at no additional cost as arctitan does not charge a license if there is no associated O365 license being used. thats a bonus!

Pros

very easy to use. much better search tool than Microsoft E-discovery when searching for emails. once in place, users can safely delete, clean up their mailboxes knowing that ArcTitan has a permanent record for them to search.

Cons

the setup took a little longer than we liked.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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We are very happy with ArcTitan

Reviewed 9 months ago

Very good experience, it works "out of the box"

Pros

It's easy to use and setup and the mailbox reader work great to import current mailbox

Cons

The Outlook "Integration" is is difficult to mass deploy to users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very powerfull product

Reviewed 9 months ago
Pros

Facility, powerfull, secure and the time to setup

Cons

Nothing cons for this product. The software work very good

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing time saver and easy past email access

Reviewed 3 years ago

We love Arch titan and have come to depend on it. Import all your Past PST archive files and you will never go back.

Pros

My sales staff and customer support department have become dependent on AtchTitan. When a contract dispute or service contract cant be found we have discovered it is 100 times faster to search for the email on the topic then to actually look through hundreds of folders. It is also awesome when a customer says "We never said that" . i can rapidly find the message where they did say that.

Cons

The key word search is a single box. It would be nice to have a "Near" function or "Does not contain"

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Arctitan Initial Experience

Reviewed 3 years ago

Arctitan is providing us with the peace of mind of knowing that all company mails, without exception, are being captured and archived. This is all being done without any impact to mail performance and with an incredibly straight forward implementation.

Pros

The ease of use and peace of mind that Arctitan provides.

Cons

No real complaints. We've only had the product for 6 months but so far its been working very well for us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An archive solution above the rest

Reviewed 3 years ago
Pros

- Cost - Features and functionality - Customer Support - The array of on-boarding solutions

Cons

Nothing bad to say about ArcTitan. The UI is slightly dated, however I believe there is a new improved UI being released as I type this out.