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Duo Security

4.7
(504)

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User identity verification & device vulnerability discovery

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(16)

Duo Security Pricing, Features, Reviews and Alternatives

Duo Security FAQs

Q. What type of pricing plans does Duo Security offer?

Duo Security has the following pricing plans:
Starting from: $3.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Duo Security?

Duo Security has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Duo Security support?

Duo Security supports the following languages:
English, French, German

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Q. Does Duo Security support mobile devices?

Duo Security supports the following devices:
Android, iPad, iPhone

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Q. Does Duo Security offer an API?

No, Duo Security does not have an API available.

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Q. What level of support does Duo Security offer?

Duo Security offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

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Duo Security product overview

Price starts from

3

/user

Per month

What is Duo Security?

Duo Security is a cloud-based solution for user identity verification and device vulnerability assessment which offers multiple methods of two-factor authentication, configurable permissions and controls, endpoint visibility and remediation, Single Sign-On (SSO), and more. The Duo Trusted Access platform is designed to address possible security threats by verifying users’ identities and device health before they are allowed to connect to the organization’s applications.

Key benefits of using Duo Security

  • Permissions and controls can be configured to prevent users logging in from high-risk countries, or those which the company does not do business in, and two-factor authentication requirements can be set on an app-specific basis.

  • Detailed data on users’ devices can be recorded, and vulnerabilities identified, including outdated operating systems, plugins, and browsers, with automatic notifications to users and the option to block access to applications until vulnerable devices are updated.

  • The Access Gateway offers Single Sign-On (SSO) for employees who user 10 or more cloud applications, while still assessing device health and checking users’ identities every time an application is accessed.

  • Staff, visitors, and contractors can be granted temporary access using bypass codes, with the ability to generate single, event, and time-based codes, which can be set to expire after a set number of uses or amount of time.

  • Stolen or lost authentication devices can be disabled and dissociated from their user, and re-enabled if found.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base
    FAQs/Forum

    Training options

    Webinars
    Live Online
    In Person
    Documentation

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    Starting from

    3

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    4

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Duo Security pricing information

    Value for money

    4.6

    /5

    504

    Starting from

    3

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Duo Security features

    Functionality

    4.5

    /5

    504

    Total features

    60

    12 categories

    Most valued features by users

    Access Controls/Permissions
    Compliance Management
    API
    Alerts/Notifications
    Reporting/Analytics
    Real Time Monitoring
    Third Party Integrations
    Policy Management

    Functionality contenders

    Duo Security users reviews

    Overall Rating

    4.7

    /5

    504

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.66/10
    Rating distribution

    5

    4

    3

    2

    1

    373

    107

    17

    2

    5

    Pros
    I like the simplicity of the multifactor authentication process. It was easy to deploy on our phones and works perfectly each day.
    The app is very easy to use and allows you different options on how you would like to dual authenticate your login. The speed and reliability of this app are great as well.
    We needed a good solution to increase our security for signing onto our server, and Duo is great for that.
    Cons
    They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so.
    The downside is that it gets really annoying after a while. All the texts, confirmations, multiple logins, etc. get overwhelming when you just want to check something really quick.
    The only real downside to Duo is that each employee has to install it on their personal smartphone, and some people don't like that.

    Overall rating contenders

    BV
    AvatarImg

    Barry V.

    Sales Manager

    Information Technology and Services, 1-10 employees

    Review source

    Overall Rating

    Duo Security - Easiest DFA hands down

    Reviewed 3 years ago

    Transcript

    Speaker 1: Hi, my name is Barry. I am a software administrator at our organization. We use Duo Security...

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    Stephen G.

    Senior Security Engineer

    Computer Software, 1,001-5,000 employees

    Review source

    Overall Rating

    Security to fill a gap, but not comprehensive offering

    Reviewed 3 years ago

    Transcript

    Stephen G.: My name is Stephen. I'm a security engineer. I give Duo Security a three out of five. For...

    AvatarImg
    AvatarImg

    Daniel J.

    Higher Education, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    It's all about security

    Reviewed 4 years ago

    Overall, Duo gives me peace of mind knowing that I am the only one that can access my personal data base from log ins and websites. I like knowing that I can approve or reject any log ins from the commodity of my phone.

    Pros

    Duo is a great option to keep your personal information secured. I like that it requests security validation before logging into websites, and that you have the option to use the app to sign in to any device with a few taps. It is easy to use once everything has been set up correctly.

    Cons

    It can be hard to understand at first, and it might seem a little annoying to have to confirm you are the one logging into your websites every time, but it gets easier if you have the app. Another thing Duo could improve on is the fact that it only lets you "remember" one device at a time. Sometimes I need to log in from my work laptop or my personal laptop and it becomes tedious to remember which device I have registered.

    IB
    AvatarImg

    Ian B.

    Information Technology and Services, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Outstanding MFA Security

    Reviewed 5 months ago

    Our users and administrators have both given positive feedback with using Duo. I would recommend to organizations looking to have reliable and secure logins.

    Pros

    Multifactor authentication has been effective at making users have to sign in securely to our networks. Duo admin console is easy for our techs to learn and user setup takes a few minutes to complete. The device and user management for sign-ins allows us to manage the authentication more effectively.

    Cons

    We have experienced the admin console inaccessible at times when there have been updates or outages. The timer for accepting pushes doesn't always sync up correctly.

    KD
    AvatarImg

    Krishna D.

    Pharmaceuticals, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Beware! Customer service has been non-existent following Cisco acquisition

    Reviewed 4 years ago
    Pros

    We have used Duo for many years. It was easy to implement and has always worked well.

    Cons

    Last year we negotiated bulk pricing and paid in advance for a 14-month term. Later we discovered that they had never provisioned our licenses and were still billing our credit card. Now, four months later, after numerous phone calls and more than a dozen emails, they have still not provisioned the licenses we paid for. They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so. I get the sense that their organization is completely dysfunctional following the Cisco acquisition. Given that they cannot solve the challenge of "how does a customer purchase your software?", I am worried what might happen if you came to them with anything more difficult.

    AR
    AvatarImg

    Verified reviewer

    Consumer Goods, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Duo 2FA Daily Use

    Reviewed 2 months ago

    Duo has made it simple to login everyday as 2FA and single sign on

    Pros

    You can easily approve your Two Factor Authentication right from the notification or open the app to approve. Can have multiple Duo programs under the same app.

    Cons

    Should allow a login for easy installation on a new phone or tablet. Currently limited to only having on one device for approval

    JM
    AvatarImg

    Jorge Mario B.

    Financial Services, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Flexible and Easy to Implement MFA

    Reviewed 10 months ago

    We use Duo to provide better security to our end users and to comply with regulatory requirements. The solution is inexpensive, easy to use and integrate with the existing applications.

    Pros

    Duo is a cheap, flexible solution that allows a company to easily implement MFA on corporate applications.Pros: - Out of the box integrations with applications such as Office365, Salesforce, Microsoft ADFS, etc.- Adding users is easy, with several enrollment methods (automatic, email based, sms based, etc.)- Using the application is easy, it is just a matter of accepting a push, or entering a numeric code.

    Cons

    So far I haven't had any issues with the solution. It was implemented for Office365 and ADFS in less than an hour.

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