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Duo Security Logo

User identity verification & device vulnerability discovery

Duo Security Pricing, Features, Reviews and Alternatives

Duo Security FAQs

Q. What type of pricing plans does Duo Security offer?

Duo Security has the following pricing plans:
Starting from: $3.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Duo Security?

Duo Security has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Duo Security support?

Duo Security supports the following languages:
German, English, French


Q. Does Duo Security support mobile devices?

Duo Security supports the following devices:
Android, iPad, iPhone


Q. Does Duo Security offer an API?

No, Duo Security does not have an API available.


Q. What level of support does Duo Security offer?

Duo Security offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

Duo Security product overview

Price starts from

3

/user

Per month

What is Duo Security?

Duo Security is a cloud-based solution for user identity verification and device vulnerability assessment which offers multiple methods of two-factor authentication, configurable permissions and controls, endpoint visibility and remediation, Single Sign-On (SSO), and more. The Duo Trusted Access platform is designed to address possible security threats by verifying users’ identities and device health before they are allowed to connect to the organization’s applications.

Key benefits of using Duo Security

  • Permissions and controls can be configured to prevent users logging in from high-risk countries, or those which the company does not do business in, and two-factor authentication requirements can be set on an app-specific basis.

  • Detailed data on users’ devices can be recorded, and vulnerabilities identified, including outdated operating systems, plugins, and browsers, with automatic notifications to users and the option to block access to applications until vulnerable devices are updated.

  • The Access Gateway offers Single Sign-On (SSO) for employees who user 10 or more cloud applications, while still assessing device health and checking users’ identities every time an application is accessed.

  • Staff, visitors, and contractors can be granted temporary access using bypass codes, with the ability to generate single, event, and time-based codes, which can be set to expire after a set number of uses or amount of time.

  • Stolen or lost authentication devices can be disabled and dissociated from their user, and re-enabled if found.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base
    FAQs/Forum

    Training options

    Webinars
    Live Online
    In Person
    Documentation

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    Why am I seeing this?

    Duo Security pricing information

    Value for money

    4.6

    /5

    522

    Starting from

    3

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Duo Security features

    Functionality

    4.5

    /5

    522

    Total features

    60

    12 categories

    Most valued features by users

    Access Controls/Permissions
    Compliance Management
    Alerts/Notifications
    API
    Reporting/Analytics
    Real-Time Monitoring
    Third-Party Integrations
    Policy Management

    Functionality contenders

    Duo Security users reviews

    Overall Rating

    4.7

    /5

    522

    Positive reviews

    95

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.65/10
    Rating distribution

    5

    4

    3

    2

    1

    388

    110

    17

    2

    5

    Pros
    I like the simplicity of the multifactor authentication process. It was easy to deploy on our phones and works perfectly each day.
    The app is very easy to use and allows you different options on how you would like to dual authenticate your login. The speed and reliability of this app are great as well.
    We needed a good solution to increase our security for signing onto our server, and Duo is great for that.
    Cons
    They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so.
    The downside is that it gets really annoying after a while. All the texts, confirmations, multiple logins, etc. get overwhelming when you just want to check something really quick.
    The only real downside to Duo is that each employee has to install it on their personal smartphone, and some people don't like that.

    Overall rating contenders

    AvatarImg
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    Stephen G.

    Senior Security Engineer

    Computer Software, 1,001-5,000 employees

    Review source

    Overall Rating

    Security to fill a gap, but not comprehensive offering

    Reviewed 4 years ago

    Transcript

    Stephen G.: My name is Stephen. I'm a security engineer. I give Duo Security a three out of five. For...

    BV
    AvatarImg

    Barry V.

    Sales Manager

    Information Technology and Services, 1-10 employees

    Review source

    Overall Rating

    Duo Security - Easiest DFA hands down

    Reviewed 4 years ago

    Transcript

    Speaker 1: Hi, my name is Barry. I am a software administrator at our organization. We use Duo Security...

    AvatarImg
    AvatarImg

    Matthew B.

    Computer Software, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Simplified Security

    Reviewed 2 years ago

    I enjoy the endpoint security perspective of the application coupled with the simplistic user interface - this is very good for non-tech users working remotely.

    Pros

    I like that Duo let's you know what might compromise your experience on a platform. It tells you to upgrade your android/iOS handset and gives a severity level. This is great from an endpoint security perspective.

    Cons

    At times - the app takes a little time to prompt the user that an attempt is being made. This may be a function of slow infrastructure, but it is hard to assess.

    JM
    AvatarImg

    Jorge Mario B.

    Financial Services, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Flexible and Easy to Implement MFA

    Reviewed 2 years ago

    We use Duo to provide better security to our end users and to comply with regulatory requirements. The solution is inexpensive, easy to use and integrate with the existing applications.

    Pros

    Duo is a cheap, flexible solution that allows a company to easily implement MFA on corporate applications.Pros: - Out of the box integrations with applications such as Office365, Salesforce, Microsoft ADFS, etc.- Adding users is easy, with several enrollment methods (automatic, email based, sms based, etc.)- Using the application is easy, it is just a matter of accepting a push, or entering a numeric code.

    Cons

    So far I haven't had any issues with the solution. It was implemented for Office365 and ADFS in less than an hour.

    KD
    AvatarImg

    Krishna D.

    Pharmaceuticals, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Beware! Customer service has been non-existent following Cisco acquisition

    Reviewed 5 years ago
    Pros

    We have used Duo for many years. It was easy to implement and has always worked well.

    Cons

    Last year we negotiated bulk pricing and paid in advance for a 14-month term. Later we discovered that they had never provisioned our licenses and were still billing our credit card. Now, four months later, after numerous phone calls and more than a dozen emails, they have still not provisioned the licenses we paid for. They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so. I get the sense that their organization is completely dysfunctional following the Cisco acquisition. Given that they cannot solve the challenge of "how does a customer purchase your software?", I am worried what might happen if you came to them with anything more difficult.

    RK
    AvatarImg

    Rayhann K.

    Education Management, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Duo Security Review

    Reviewed 4 months ago
    Pros

    One thing I really like about Duo Security is that you can secure many things with the app. I mainly use it to log into anything that's school related, but there can another layer of security for other things like social media accounts.

    Cons

    One thing I don't like about Duo Security is how often it tells me to redo the two factor authentication. I get the importance, but it's so annoying when you're in a rush and you see that you need to log in to the Duo Security app to continue. It's even more frustrating when it refuses to connect at times.

    AvatarImg
    AvatarImg

    Stephen G.

    Computer Software, 501-1,000 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Security to fill a gap, but not comprehensive offering

    Reviewed 4 years ago

    Duo Security is a strong SaaS product to fill the very specific infrastructure gap of 2-factor authentication for infrastructure.

    Pros

    Duo Security is a great product to fill a very specific gap in infrastructure security, specifically for SSH management. For requirements for 2-factor authentication for SSH, Duo is quick to implement

    Cons

    Duo is difficult to enroll users with, which creates a significantly higher administrative overhead than other options. There are also significantly more delays in the Duo pushed-based notification systems (depending on the user and their network, etc.), which can cause issues for users authenticating.

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