Duo Security Pricing, Features, Reviews & Comparison of Alternatives

Duo Security

User identity verification & device vulnerability discovery

4.64/5 (234 reviews)

Duo Security overview

What is Duo Security?

Duo Security is a cloud-based solution for user identity verification and device vulnerability assessment which offers multiple methods of two-factor authentication, configurable permissions and controls, endpoint visibility and remediation, Single Sign-On (SSO), and more. The Duo Trusted Access platform is designed to address possible security threats by verifying users’ identities and device health before they are allowed to connect to the organization’s applications.

Duo verifies users’ identities in a number of ways, using two-factor authentication methods including SMS passcodes, phone callbacks, hardware tokens, and one-tap authentication through push notifications from the Duo Mobile app. Administrators can configure and enforce custom access policies and controls, including blocking user logins from specific locations, such as countries the company does not do business in. Application-based controls can also be set up, allowing administrators to define different two-factor authentication requirements for access to specific systems, such as requiring two-factor authentication for every VPN login attempt, but only once a week for Outlook access.

Duo allows users to create an inventory of user devices and use this data to identify vulnerabilities posed by outdated operating systems, browsers, and Flash & Java plugins. Users can be automatically notified of outdated devices, with direct links to update to the latest software version, provided a set number of login attempts before application access is blocked, or immediately blocked from accessing applications, with permissions reinstated after the browser or plugin has been updated. For organizations where certain applications have specific browser or Flash dependencies, self-remediation policies can be set up to notify only particular users of issues with specific plugins or browsers.

Duo’s Access Gateway offers a secure web portal to give Single Sign-On (SSO) access to employees who use 10 or more cloud applications. Applications are presented on a single page, giving users visibility into all available applications. Device security health checks are carried out every time a user accesses a cloud application, and user identity is verified without the need for them to re-authenticate each time they access an application.
duo.com

Pricing

Starting from
$1/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, French, German
Duo Security screenshot: Duo Security allows administrators to control which authentication methods can be usedWhat is Two-Factor Authentication? (2FA)Duo Security screenshot: Login attempts can be blocked by Duo Security based on where the user is locatedDuo Security screenshot: Enrollment policies can be setup and used to allow or deny access to unenrolled usersDuo Security screenshot: Duo Security allows administrators to define how long a trusted device or network can be remembered forDuo Security screenshot: User self-enrollment can be offered with Duo SecurityDuo Security screenshot: Duo Security offers native iOS and Android apps for one-touch authenticationDuo Security screenshot: Users can deny or approve login attempts directly from push notificationsDuo Security screenshot: Multiple accounts can be managed from the Duo Mobile appDuo Security screenshot: The Duo Mobile app generates login codes for two-factor authentication

Duo Security user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.5
  4.4
Daniel Joaquin

It's all about security

Used daily for 1-2 years
Reviewed 2020-03-03
Review Source: Capterra

Overall, Duo gives me peace of mind knowing that I am the only one that can access my personal data base from log ins and websites. I like knowing that I can approve or reject any log ins from the commodity of my phone.

Pros
Duo is a great option to keep your personal information secured. I like that it requests security validation before logging into websites, and that you have the option to use the app to sign in to any device with a few taps. It is easy to use once everything has been set up correctly.

Cons
It can be hard to understand at first, and it might seem a little annoying to have to confirm you are the one logging into your websites every time, but it gets easier if you have the app. Another thing Duo could improve on is the fact that it only lets you "remember" one device at a time. Sometimes I need to log in from my work laptop or my personal laptop and it becomes tedious to remember which device I have registered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Stephen Groat

Security to fill a gap, but not comprehensive offering

Used weekly for 1-2 years
Reviewed 2020-09-27
Review Source: Capterra

Duo Security is a strong SaaS product to fill the very specific infrastructure gap of 2-factor authentication for infrastructure.

Pros
Duo Security is a great product to fill a very specific gap in infrastructure security, specifically for SSH management. For requirements for 2-factor authentication for SSH, Duo is quick to implement

Cons
Duo is difficult to enroll users with, which creates a significantly higher administrative overhead than other options. There are also significantly more delays in the Duo pushed-based notification systems (depending on the user and their network, etc.), which can cause issues for users authenticating.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Jared Mezzatesta

Duo Security User Review

Used daily for 2+ years
Reviewed 2021-01-06
Review Source: Capterra

Duo security helps me keep my information secure and safe by creating a simple and user-friendly two device authentication process for accessing information.

Pros
My favorite part about the software is its ability to connect with my apple watch so that I can quickly approve login requests and access confidential personal information. The two-factor authentication process keeps me at ease about this information remaining secure.

Cons
My least favorite thing about Duo is that sometimes there is a delay on the push notification being sent to my phone. I occasionally experience some lag time and wish I could authorize my account faster.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Krishna Dole

Beware! Customer service has been non-existent following Cisco acquisition

Used daily for 2+ years
Reviewed 2020-03-10
Review Source: Capterra

Pros
We have used Duo for many years. It was easy to implement and has always worked well.

Cons
Last year we negotiated bulk pricing and paid in advance for a 14-month term. Later we discovered that they had never provisioned our licenses and were still billing our credit card. Now, four months later, after numerous phone calls and more than a dozen emails, they have still not provisioned the licenses we paid for. They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so. I get the sense that their organization is completely dysfunctional following the Cisco acquisition. Given that they cannot solve the challenge of "how does a customer purchase your software?", I am worried what might happen if you came to them with anything more difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Michael Selvey

Easy To Use

Used daily for 2+ years
Reviewed 2020-11-28
Review Source: Capterra

Overall, this is a great security platform for most organizations. It's user friendly and easily deployable

Pros
DUO is an extremely user friendly security software. This is an effective solution that can be implemented at every employee level of an enterprise. Options available with physical tokens or via mobile application make it versatile for any environment.

Cons
I haven't come into many issues with DUO and I used several other options on the market. The only drawback is there are more cost effective options available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Duo Security pricing

Starting from
$1/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

30-day free trial, no credit card required.

Personal - for on-premise apps; up to 10 users: free

Business - for on-premise apps: $1 per user per month

Enterprise - for on-premise and cloud apps: $3 per user per month

Platform: $6 per user, per month

Duo Security features

API
Activity Tracking
Authentication
Single Sign On
Two-Factor Authentication

Access Control (133 other apps)
Activity Dashboard (125 other apps)
Alerts / Escalation (75 other apps)
Auditing (83 other apps)
Compliance Management (139 other apps)
Monitoring (148 other apps)
Password Management (68 other apps)
Policy Management (86 other apps)
Real Time Monitoring (92 other apps)
Reporting & Statistics (111 other apps)
Risk Alerts (70 other apps)
Secure Data Storage (79 other apps)
Third Party Integration (103 other apps)
User Management (65 other apps)
Vulnerability Scanning (68 other apps)

Videos and tutorials

Additional information for Duo Security

Key features of Duo Security

  • Two-factor authentication
  • One-tap mobile authentication
  • SMS passcodes
  • Phone callback
  • Temporary bypass codes
  • Hardware tokens
  • Device visibility
  • User device inventory
  • Outdated OS, browser & plugin identification
  • Self-remediation notifications
  • Custom policies & controls
  • Endpoint remediation
  • User & device reports
  • User, authentication & administrator logs
  • Fraud alerts
  • Single Sign-On
  • Contextual access policies
  • VPN integrations
  • User self-enrollment
  • Self-service portal
  • Customizable login page branding
  • Device recovery
  • Provisioning
  • User management
  • Groups management
  • API access
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Benefits

Permissions and controls can be configured to prevent users logging in from high-risk countries, or those which the company does not do business in, and two-factor authentication requirements can be set on an app-specific basis.

Detailed data on users’ devices can be recorded, and vulnerabilities identified, including outdated operating systems, plugins, and browsers, with automatic notifications to users and the option to block access to applications until vulnerable devices are updated.

The Access Gateway offers Single Sign-On (SSO) for employees who user 10 or more cloud applications, while still assessing device health and checking users’ identities every time an application is accessed.

Staff, visitors, and contractors can be granted temporary access using bypass codes, with the ability to generate single, event, and time-based codes, which can be set to expire after a set number of uses or amount of time.

Stolen or lost authentication devices can be disabled and dissociated from their user, and re-enabled if found.