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Cisco Duo
5
408
4
115
3
17
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based identity security and access management
Table of Contents
Cisco Duo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Cisco Duo overview
Based on 548 verified user reviews
What is Cisco Duo?
Duo Security is a multi-factor authentication tool offering key features such as authentication, secure login, single sign-on, and mobile authentication, among others.
Who uses Cisco Duo?
By industry, Duo Security reviewers are most commonly professionals in higher education (17%). The most frequent use case for Duo Security cited by reviewers is multi-factor authentication (73% of reviewers).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Security and Access Control
User Interface
Approval Process
Ease of Use
Phone Compatibility
Performance and Speed
Cisco Duo’s user interface
Cisco Duo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about Cisco Duo?
Duo Security is a multi-factor authentication tool offering key features such as authentication, secure login, single sign-on, and mobile authentication, among others.
Select to learn more
Who uses Cisco Duo?
Based on 548 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Cisco Duo's key features
GetApp's analysis of 69 verified user reviews collected between July 2021 and September 2024 identifies Duo Security's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Duo Security's robust authentication capabilities. They highlight the ease of use with push notifications, one-time codes, and preset codes. Users report that the authentication process is straightforward and reliable, often mentioning the convenience of using their smartphones. They find it valuable for adding an extra layer of security, especially when credentials are compromised. Some users note occasional issues with push notifications not consistently showing up, but overall, they feel the authentication process is secure and user-friendly. Of the 34 Duo Security users who gave detailed accounts of their use of Authentication, 100% rated this feature as important or highly important.
Users report that Duo Security's secure login feature adds an extra layer of protection to their accounts. They indicate that the push notification service allows for real-time authentication, enhancing security. Reviewers feel confident that their sensitive data is protected, particularly in environments requiring high security, such as educational institutions and workplaces. They say the login process is quick and straightforward, though some mention minor frustrations with backup codes not working as expected. Of the 29 Duo Security users who gave detailed accounts of their use of Secure Login, 100% rated this feature as important or highly important.
Reviewers indicate that Duo Security's multi-factor authentication (MFA) is a key aspect of the software. They appreciate the variety of authentication methods available, including push notifications, phone callbacks, SMS passcodes, and hardware tokens. Users find MFA easy to use and effective in increasing security by reducing unauthorized access. They highlight the granular control over access policies and the convenience of using personal devices for authentication. Some users mention initial setup challenges but find the overall experience positive. Of the 17 Duo Security users who gave detailed accounts of their use of Multi-Factor Authentication, 100% rated this feature as important or highly important.
See related user reviews
Glen G.
Systems Operator
Paul H.
Systems Engineer
Cosmin -.
QA Engineer
Users report that Duo Security's two-factor authentication (2FA) provides an additional layer of security for their accounts. They highlight the ease of use and the variety of authentication methods, such as push notifications, SMS codes, and phone calls. Reviewers feel that 2FA effectively protects their accounts even if passwords are compromised. They appreciate the integration with various platforms and the assurance it provides. Some users mention occasional issues with backup codes, but overall, they find 2FA reliable and secure. Of the 40 Duo Security users who gave detailed accounts of their use of Two-Factor Authentication, 98% rated this feature as important or highly important.
Reviewers highlight the convenience and security of Duo Security's mobile authentication. They appreciate the ability to authenticate using their smartphones through push notifications, calls, or real-time tokens. Users find the mobile app easy to set up and use, noting that it integrates well with various devices and platforms. They say the mobile authentication process is quick and reliable, making it a practical solution for securing access to sensitive information. Some users mention rare issues with backup codes, but overall, they find the mobile authentication feature highly effective. Of the 33 Duo Security users who gave detailed accounts of their use of Mobile Authentication, 97% rated this feature as important or highly important.
All Cisco Duo features
Features rating:
Cisco Duo alternatives
Cisco Duo
Starting from
3
/user
Per month
Okta
Starting from
6
/user
Per month
WatchGuard AuthPoint
Starting from
No pricing info
LastPass
Starting from
3
Per month
Cisco Duo pricing
Pricing plans
Pricing details:
User opinions about Cisco Duo price and value
Value for money rating:
To see what individual users think of Cisco Duo's price and value, check out the review snippets below.
Glen G.
Systems Operator
Vishnu Y.
Warehouse Executive
Cisco Duo integrations (6)
Integrations rated by users
We looked at 548 user reviews to identify which products are mentioned as Cisco Duo integrations and how users feel about them.
Integration rating: 5.0 (7)
“My VPN system is based on ASA and AnyConnect and it is an entry point in my company network so MFA is mandatory to be compliant with NIS2.”
Gabriel O.
IT Engineer
Integration rating: 4.3 (4)
Integration rating: 4.0 (4)
“We use Okta as our primary Identity Provider system, and it pairs nicely with Rippling's HRIS as master functionality to help automate most of our user lifecycle management tasks.”
Micah K.
Sr. IT Security Administrator
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Cisco Duo support options
Typical customers
Platforms supported
Support options
Training options
Cisco Duo FAQs
Cisco Duo is a cloud-based workforce identity security solution that secures access to your applications, for any user and device, from anywhere. Easy to use and deploy, Duo provides identity-first protection and deep visibility across your identity ecosystem. Duo verifies users' identities and establishes device trust in any IT and security environment: - Multi-cloud, hybrid, and on-premises application support - Diverse mix of operating systems and deep integrations with leading technology providers - Unique use cases including supporting homegrown and legacy apps, securing third-party devices, and protecting Winlogon and RDP Paired with deep insights into your users’ devices, Duo gives you the policies and control to manage access based on an endpoint’s health posture or user risk level which can change between authentication attempts. By providing simple, seamless end user and administrator experiences, Duo dramatically reduces your total cost of ownership. Duo Continuous Identity Security combines Cisco Identity Intelligence with Duo Passport to stop identity-based threats and boost workforce productivity. Cisco Identity Intelligence adds a comprehensive protective layer to existing identity platforms and security tools. Gain visibility across your identity sources into multi-factor authentication (MFA) usage, admin controls, unmanaged device access, inactive or dormant accounts, excessive permissions, and more. Duo Passport eliminates MFA fatigue by minimizing authentication requests and friction in trusted scenarios throughout the workday. After login, Duo continually evaluates trust for every access request based on adaptive and risk-based policies and doesn’t prompt users again for authentication if the context remains the same. Prior to granting access to critical resources, Duo verifies users’ identities with strong MFA. Duo passwordless and single sign-on (SSO) build on MFA to verify user identity with authentication tools like biometrics, FIDO2 security keys, and push notifications from the Duo Mobile app. While establishing user trust is essential, you also need to have trust in the devices accessing applications on your network. Duo’s device trust tools deliver visibility into devices, assess their security posture, and continuously verify trust to allow or block access based on access policies. Duo Device Insight inventories every endpoint and provides data on operating system, platform, browser and plugin versions, including passcode, screen lock, full disk encryption, and rooted/jailbroken status. Easily search, filter, and export a list of devices by OS, browser and plugin, and refine searches to find out who’s susceptible to the latest iOS, Android, Java or Flash vulnerability. Duo Desktop, a native client app for macOS, Windows, and ChromeOS, enables you to enforce corporate device health policies such as checking OS version and patch level, password and firewall status, AV agent enabled, disk encryption, and management status. Self-remediation enables you to block non-compliant devices at the point of authentication and empower users to bring devices back into compliance without contacting IT. Set up security requirements that automatically notify users of outdated devices, with direct links to update to the latest software version. Provide a grace period before application access is blocked, or block immediately with permissions reinstated once the device has been updated. Duo Trusted Endpoints helps you define and manage trust for every endpoint, whether managed or unmanaged, company-issued, contractor-owned, or personal Bring-Your-Own-Device (BYOD). Create your own inventory of trusted devices with the option to add and remove devices, include a description, set a trust expiration date, and more. For organizations that choose to allow access only from managed devices, Duo supports native integrations with a broad range of leading mobile device management (MDM) solutions.
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