ManageEngine Mobile Device Manager Plus Pricing

ManageEngine MDM allows us to keep all our devices in security contention by ensuring the devices are always up to date with software and security patches.

Can be hard to navigate round the GUI at times.

Greetings from ManageEngine! Thanks for using our product. Our team is working on improving the UI. For future queries, write to us at mdmcloud-support@manageengine.com.

I like that our users can have the apps they need sent to them remotely without using personal Apple Ids- Easily transfer devices between users with out getting locked out by personal Apple sign in,

Sometimes it takes a day for changes to catch up to the device- offline devices have to wait until passcode unlocked for profile changes to update.

It has a lot of features for the price. Amazing options available that you have to pay a lot more for from other vendors for example containerizing is something that was great to find on it since most do not have it. Kiosk mode, works with all major platforms, black and white list options auditing reports and asset management were all options we liked.

It did not consistently push software out to users and it was cluttered for the interface.

Hello Bruce, Greetings from ManageEngine! Could you elaborate on what issues you faced with app distribution and where exactly do you feel we can improve our UI/UX? You can write to us at mdmcloud-support@manageengine.com

Great good features that most MDM/EMM solutions have, excellent web-based managing consoles, good customer support very easily reachable by chat, everything at a convenient price.

Reports have space for improvement. Even though it provides good pre-configured reports, many times flexible and SQL-like interaction is valued by IT Managers. This becomes relevant during this age of data analysis and data mining to improve the enterprise mobility operation of the organization.

User-Friendly Interface: The user interface is intuitive and user-friendly. Setting up and managing devices has never been easier.

nothing because they are improving and even they modify in their mdm for our needs

Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

I like this product due to multiple reasons, including ease of setup and administration, user friendly application, quick enrollment of IOS and android devices, less expensive when you are comparing with other products, remote administration capabilities etc.

To be frank, I am still using this product and I am so much satisfied with it, Hence I don't remember any drawbacks of this application until now.

Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

The management console is one of the best I have tried. It's way easier than Hexnode and similar to the Ninja one. They offer the same capabilities as Ninja One but at a fraction of the cost, and their performance exceeds Ninja One's. You can block almost everything you need to perform a DLP system on the mobile device; you have control of all peripherals. You can modify the behavior of applications...

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I would like it to have a web browser content filter, but none of the tools that I tested have it. You can block a list of URLs, but that isn't the best way to do the task.

1) Does not rely on access to an internal server, which greatly improves our ability to manage the devices. 2) Reactionary geofencing is powerful for devices that should not be roaming 3) Multiple App Versions of a single app would allow for easier testing access 4) Naturally provides KB articles for suggested fixes when an issue is encountered 5) Allows for out-of-the-box setups for VPN configurations than our current solution

1)Requires a user be assigned to each device (Can be done on enrollment). Nearly 1000 of our devices are assigned to our individual stores nationally, not any single user. We will have to create dummy users for each store location and tie the devices to them. 2) A user can wipe any additional information loaded to a device, such as asset tag # etc. by resetting all content and settings on their own...

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The application management feature on this device is very nice. Once you have all the profiles/apps setup for a group it is very easy to deploy.

Walkthroughs are a bit lacking. Videos are very segmented and use speach to text instead of having a live narrator. It makes me wonder about customer support if they're not willing to invest in proper walkthrough videos on their products. I chose to use the cloud management option, and it seems to work pretty well.

Very easy to enrol devices so that was handy. Really enjoyed the ease of remote access too as it was fast. Deployment of apps silently or deploying to the store for the user to download was also very good. The location tracking too was very insightful too.

I think the user interface could be a bit nicer and pleasant to look at. It could also be a bit clearer on how to manage your devices as you do have to switch from tab to tab at times. It is also a bit annoying that you have to fully reset a device and enrol in order to have full control of a device however I did find with most MDM’s I’ve tested, this is the same.

I like that this is a robust and comprehensive MDM solution and is reasonably priced for the features. It allows me to set policies for the devices, integrates easily with Apple Business Manager, and deploys easily.

Some settings and actions are difficult to find. Certain screens seem redundant and don't allow the same actions from one to the other. For example, we marked a device as lost but after it was found, we couldn't find the setting to mark it as found. Trying to push out apps individually to phones doesn't always work. There is significant overlap, in my opinion, between the Enrollment and Inventory screens and finding which one I need for applying certain settings is complicated.

After using ManageEngines MSP Suite of tools for the last week, I have learned quite a bit about the various offerings. Overall ManageEngine does the job as well or better than the others, for a fraction of the cost/device!

Support can be difficult to work with, but are willing to schedule time with you to work through issues.

Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

I like that the program has an easy to use web interface that allows me to geolocate all of our tablets in the wild and send out announcements to them. I like that I can remote lock the devices and change the passcodes remotely.

I d not like that remote access is an add on cost on top of the crazy high price of the yearly licence this came as a shock and was not communicated when we signed the contract. I am also not a fan of their support team that seems to never understand my questions and instead of offering support keeps sending back my email with a request for unrelated information. This even happens with sales.

I signed up for the free trial before I committed myself. I really love the functions of this application it suits my organisation in everyway. The most useful function is the Fence Repository.

The difference in hours between me and support sometime it took longer to get help.

Hello Wessam, Greetings from ManageEngine! We'll definitely consider this feedback and try to improve our Support team. In case of future queries, you can write to us at mdmcloud-support@manageengine.com

The fact you get 25 for free, on the Pro plan is really something - I havent seen anyone else do that, and it works well.

The ability to track devices for me is hit and miss. I think its due to the app not fully prompting to enable certain tracking features in Android. Thus at the moment I have a few devices out there somewhere, not updated in months, and no way for me to know where they are. If they implemented something like what.3.words for location, that could well really help if could based on last tracked location (for those where it is enabled).

Greetings from ManageEngine! Thank you for using our product! Can you please elaborate more on this location tracking issue so that we can share it with the concerned team? You can write to us at mdmcloud-support@manageengine.com

Cost effective and greate customer support

Could support mobile browser better, such as iPad.

Greetings from ManageEngine! Thanks for using our product. Can you please elaborate this issue? You can write to us at mdmcloud-support@manageengine.com.

Very good solution for samsung devices, works seamlessly with these devices and takes away the pain of setting up devices from scratch. You just need to give the device internet access and enroll and sit back and relax. the support is also good for the product, I normally get any issue resolved within an hour.

Working with other android devices can be painful at times. Features that are available for samsung devices are not available for other android devices so you are kind of limited to device selection if you want to benefit from the full package.

Hello Aiah, Greetings from ManageEngine! We support more features for Samsung as it provides additional APIs for this purpose while in other Android devices we support almost all the basic features. In case of any future queries, you can mail us at mdmcloud-support@manageengine.com

We just recently upgraded about 100 devices, and the fact that you can set groups, policies, and push content and apps to the devices automatically reduced 80% of the migration time, where it would have taken weeks to complete this task without an MDM. The Geofencing and location tracking is also a bonus.

The lack of information in the staging process is a downfall. You can have 20 of the same hardware staged, with no information such as S/N or IMEI to identify the staged hardware. The MDM doesn't pick up any of this information until a user is assigned, which truly defeats the purpose of the staging process. At the very least, the hardware information should be recorded. The It's a guessing game when you have multiples of the same device. It's counter-intuitive and counter-productive.

Hello LJ, Greetings from ManageEngine! I'll pass this requirement to the concerned team and see how we can improve the staging feature in MDM. In case of any future queries, you can write to us at mdmcloud-support@manageengine.com

I really like how doing remote actions and remote connections are easy without intruding the user's privacy

Sometimes it is a bit difficult to deploy the agent and the MDM in new computers and can't be easily streamlined.

From an end user point, it is so much easier to get devices enrolled in ManageEngine MDM.

Currently there is no option to have profiles automatically updated to all enrolled devices, you either have to add the devices to group and update the group, or manually update each handset individually.

So far easier to use and manage tablets and iPhones over InTune. As a non-profit, the cost is probably the best for how many devices we want and how many tech licenses we need. Step by step guides are good and geo-fencing is built right in.

Device groups, user groups, profile groups, hard to wrap your head around at first. Definitely some places where you feel like there should be a link to the device or group but you go to click on it and it just isn't there. Navigation can be tricky but definitely easier than InTune and more robust than Miradore.

Greetings from ManageEngine! Thank you for using our product! Our team is constantly working on improving the user experience and we'll always strive to make your accessibility even better. For further assistance reach out to us at mdmcloud-support@manageengine.com

Price is reasonable, functionality is growing and offers all the competitive MDM options. integrated with Apple DEP very easily.

troubleshooting enrollment problems is not easy, but the staff makes every effort to help.

Hello Justin, Greetings from ManageEngine! Could you let us know which aspect of enrollment was difficult for you, so that we can try improving the same. You can write to us at mdmcloud-support@manageengine.com

It has strong functionality and yet is user friendly enough to allow us to exploit the functionality. We were also impressed with its ability to work with some older operating systems. In transport we could not always expect the devices to be state of the art.

Some of it is a little clunky we had some issues with registration but for all its functionality we were able to persevere and overcome the teething challenges.

Hello Grant, Greetings from ManageEngine! We'll look to improve workflows to ensure easier learning curve. In case of any future queries, mail us at mdmcloud-support@manageengine.com

Fully functional device management software. Fair price with good support and response time.

Mobile Device Management Desktop navigation is confusing and slow.

Hello John, Greetings from ManageEngine! I'll pass your feedback to the concerned teams and ensure we improved the user interface. In case of future queries you can write to us at mdmcloud-support@manageengine.com