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Recommended
Elliot M.
Education Management, 11-50 employees
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I really enjoyed the ease of use of the product. Much easier to manage than other MDMs that I have used to manage iPads for my district in the past.
That you can only have one token for purchased applications.
Jesse R.
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
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It's very full featured compared to much of the competition, and handles more categories of product (OS, etc) than more specialized products. The patching functionality is comprehensive and really streamlines updating a diverse bunch of software.
The only issue I had really was that deployment of the agent on remote desktops (off network) does require some manual action, but I don't honestly see too many ways around that.
Byron S.
Food & Beverages, 1-10 employees
Used daily for less than 6 months
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We've been able to release a private Android app, do silent installs, and provide remote support. We started saving time and seeing benefits on day ONE.
We seamlessly set up all of our company devices to be fully managed. The device enrollment process is very easy and intuitive. I love the remote control functionality.
It's such a minor thing, but I found the .csv download/upload process for enrolling multiple devices to be a bit clunky.
Andrew D.
Warehousing, 51-200 employees
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Great tool for managing iOS devices and app deployment. Integrates well with Apple Business Manager. The ability to customize groups, users, and enrollments provides the flexibility needed to manage multiple devices, users, and departments. The security protocols were easy to configure and provided the level of security required for our organization.
I feel the deployment process is cumbersome when working with ABM to sync devices. It would be nice to distribute a one-size-fits-all template to a device.
Corey W.
Ranching, 11-50 employees
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So far in using the software, it has been great. Lets me keep an eye on devices and is very easy to use and deploy apps other settings to devices. We have been using Meraki but this will definitely replace it. We don't manage a large number of devices, less than 25, but it is looking very promising.
Easy to use Many options to deploy and enroll devices Location History
Having to factory reset Apple devices to make the most of the software
Hello Corey. Greetings from ManageEngine! It is Apple whose workflow mandates factory resetting the device. MDM simply follows the workflow defined by Apple. In case of any future queries, you can write to us at mdmcloud-support@manageengine.com
Brian K.
Events Services, 1-10 employees
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I still don't know everything the Manager does but I'm more impressed each time I learn something new.
Easy to use, figure out and the support is amazing. Great to get answerers from live people extremely fast.
I wish I can see a live dashboard of all my devices battery levels, rather than a timed report.
Greetings from ManageEngine! Thanks for using the product. While this is an interesting requirement, having a live dashboard with battery status will take a toll on the resources. Instead, you can schedule generating battery health reports periodically. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.
MIchael U.
Business Supplies and Equipment, 51-200 employees
Used daily for less than 6 months
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The installation was easy and we were able to quickly realise our requirements. We particularly liked the simple rollout. We use ManageEngine Mobile Device Manager Plus to manage our employees' tablets and mobile phones and also to distribute in-house apps. Another important point was that we can ensure that the devices are always kept up to date in order to close security gaps and harden our systems.
At the beginning, you are overwhelmed by the range of functions and it takes some time to find your way around.
Greetings from ManageEngine! Thanks for using the product. We are happy to know that MDM is helping you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.
Hajudeen J.
Retail, 1,001-5,000 employees
Used daily for 1-2 years
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We have been using Manage Engine MDM Kiosk Mode for a year now which increases the mobile users productivity and reduced WAN usage. I would recommend anyone to go with this product without any second thought.
Single & Multi-app kiosk mode where others give only single-app kiosk only
So far, we did not find any cons on MEMDM
Hello Hajudeen, Greetings from ManageEngine! We're happy to know that MDM has helped you with device management in your enterprise. In case of future queries, you can write to us at mdmcloud-support@manageengine.com
Sean S.
Medical Practice, 501-1,000 employees
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Really enjoyed the solution and look forward to continue to work with it
Provides a really solid patching and inventory management solution. Was easy to creating automatic patching of all OS and Third Party applications across multiple OS.
Took a little while to get initial setup of the application. Used Jamf and Intune to deploy and took about 2 days of tinkering to get it fully setup.
Marthese V.
Hospitality, 1,001-5,000 employees
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This tool is fantastic. We use multiple mobile devices as part of our hotel system and point of sale system. It was a challenge tracking these devices, restricting Apps and rolling out updates before we started using MDM. With MDM, the enrolment process is very straightforward, the app restriction works efficiently and roll-out of new versions is literally at the click of a button. Very Happy with the product.
I never used other MDM tools so i cannot compare. So far very satisfied with the functionality.
Greetings from ManageEngine! Thank you for using our product! We are happy to know that MDM is helping you with device management in your enterprise. For further assistance reach out to us at mdmcloud-support@manageengine.com
Tim S.
Transportation/Trucking/Railroad, 201-500 employees
Used daily for 2+ years
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We use this product only with android devices and this is very powerful for us. All we need (App Distribution, Factory Resets, Kiosk-Modes) is no problem.
The web plattform is a little bit not easy to understand. Less would be sometimes a little bit more.
Juan G.
Hospitality, 501-1,000 employees
Used weekly for 2+ years
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It's a cheap product and easy to use with its intuitive dashboard.
It is a bit limited in its functionalities
Oshane W.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 6 months
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I love MDM Plus, Amazing Platform and extremely user-friendly. Not to mention customer service and tech support, everything is so friendly and quick to help. NO REGRETS.
I haven't found a con just yet. I've been using the platform for 2 months and it seems to be doing everything I've asked for.
Hello Oshane, Greetings from ManageEngine! We're glad to know that MDM Cloud has helped you with all your mobile management needs. In case of any future queries, you can write to us at mdmcloud-support@manageengine.com
Mark B.
Recreational Facilities and Services, 51-200 employees
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We are looking to have location tracking and limited software on out devices, with the ability to expand and contract the applications available simply, and by user if needed.
The help feature was very useful with tutorials for just about every step along the process. Also it is a very broad based MDM, allowing multiple OS, and a wide variety of devices on the platform.
The overall layout is very clunky and boxy, with an old Access Database feel. Great if you are used to it, but not as user friendly at first glance.
Greetings from ManageEngine! Thank you for using our product! Our team is constantly working on improving the UI and we'll always strive to make your experience even better. For further assistance reach out to us at mdmcloud-support@manageengine.com
Robert S.
Computer Software, 51-200 employees
Used weekly for 1-2 years
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Remote administration of devices, providing a level of a consistent level of service on the devices, and keeping users safe online.
ManageEngine MDM helps us manage a fleet of devices at multiple locations. The remote administration of devices allows us to keep them up to date with the apps needed by our users. The administration dashboard is easy to use and the remote administration of devices is a time saver.
Sometimes devices need to be manually manipulated, particularly when the underlying OS gets updated. If the network connection to the device is interrupted then one has to get hands-on with the device to restore functionality.
Lawrence M.
Food Production, 1,001-5,000 employees
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Ease of use and cost of deployment. We use Jamf for our iPad deployments, and it's really a gold star standard but can't handle Android or windows devices, and frankly, cost what it's worth. Manage Engine is cheaper, with just as must customization.
It may be not quite as intuitive but customer support is super responsive in helping working out the issues.
Polys P.
Professional Training & Coaching, 1-10 employees
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Very smooth and pleasant enrollment of 15+ Devices.
I loved the fact that i had so many features available in one environment and each one of them worked perfectly fine. The key word is Customizability.
I believe that the help guides for the software could be improved a bit.
Anthony P.
Real Estate, 1-10 employees
Used daily for 2+ years
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Very easy to use the cloud based MDM solution
Tech support live chat does not work well but they respond to email quickly which makes up for it.
Hello Anthony, I'll definitely pass your feedback to the requisite teams. In case of future issues, you can write to us at mdmcloud-support@manageengine.com
Adam W.
Construction, 51-200 employees
Used daily for less than 6 months
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ME MDM comes packed with most features you would want in an MDM such as geo-location, DEP managment, custom profiles for different devices (keep in mind ive only used apple products on this) as well as ability to AD sync, manage android, windows and apple pcs. Basically most everything you would want to control company devices, this software can do and does it pretty well. They constantly ask for what features you would want next as well as upcoming ones they are already bringing in.
Can sometimes be buggy, my ADsync got stuck but luckily you can chat to support within the portal, they're responsive and you can even ask them questions. Sometimes hard to find the menu or option you'd like, but they're addressing this soon in future releases.
Hello Adam, I'll pass on your feedback about AD sync and navigation to the concerned teams and address this ASAP. In case of future feedback, you can write to us at mdmcloud-support@managengine.com
Jean C.
Hospital & Health Care, 1,001-5,000 employees
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We could locate, lock, unlock, wipe and update Apple devices and also assign to members of our organization by the platform with specific settings. This security options are complete and very fluently.
The correct integration with ABM brings to you the possibility to access to detail on-time information with potential security resources to manage the Apple devices of your organization.
The platform sometimes crash and you need to reload the website, and the re-enroll of Apple devices sometimes is confusing so you have to make some proves before an integration with the MDM solutions.
Greetings from ManageEngine! Thanks for using our product. Can you please elaborate on this issue? You can write to us at mdmcloud-support@manageengine.com.
Johnathan M.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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The ease of use and Knowledge base allows for any administrator no matter what skill set to setup and implement within their environment.
At this time i have now found any Cons with this product
Joe K.
Hospital & Health Care, 201-500 employees
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It is a great experience. My only request is to make the setup experience a bit more friendly. I am yet to experience the desktop management though
I was suffering in terms of misuse of data bundles by users and could not find a reliable solution. Thanks to the platform, i can manage and control what sites to visit and focus is only to work related.
Initial setup was a complex task trying to figure out how to activate the system on the tablets but thanks to support i managed
Greetings from ManageEngine! Thank you for using our product! Can you please elaborate on the issues that you faced during the initial setup? You can write to us at mdmcloud-support@manageengine.com
Dave D.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
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Can access the management interface from anywhere. Also remote control is done via web browser, you do not need to install an app on your computer
Connection time can be a little slow, but I assume part of that will be due to broadband speeds at the client end.
Joe F.
Financial Services, 51-200 employees
Used daily for 6-12 months
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ManageEngine does what it says on the tin. I'd recommend it for SME that require desktop management and a MDM solution.
Enrollment of devices is fairly easy, from script that can be run through the Configuration Profiles on Endpoint Manager and Geo tracking always seemed to be accurate.
Once a device is enrolled, it can be hard to find it to assign a user.
Greetings from ManageEngine! Thank you for using our product! Can you please elaborate on the issue that you are facing while assigning a user? For further assistance reach out to us at mdmcloud-support@manageengine.com
wendy r.
Civic & Social Organization, 501-1,000 employees
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always able to get tech support which I have used often. good knowledge base.
easy to apply on andorid devices. good app distribution
limits when using Windows Home especially for profiles. Not as simple with windows devices
Greetings from ManageEngine! Thank you for using our product! Can you please elaborate on the issue that you are facing with Windows devices? For further assistance reach out to us at mdmcloud-support@manageengine.com