MetaCompliance Reviews

Really easy to launch quality Phishing tests to the business. Wide range of templates available. The platform makes it easy to set mandatory user training for any user that clicks on the Phishing email.

There is nothing in the application that we do not like or find difficult to use.

The policies feature is pretty good and the more recent developments. Fusion courses which allows mix and matching of the better out of the box content with our own.

Older out of the box courses are dull and feature computerised narration that often emphasises the wrong word or pauses in the wrong places - and this undermines the ability for users to get the main point. Out of the box quizes - some of the wrong/right answers are arbitrary and seem designed to catch people out rather than educate. It would be useful if the answers to the questions could be amended. Policy/Course...

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I like being able to categorize the content making it easier for end user experience and also from a reporting perspective.

When it comes to uploading a SCORM course, the user has to select "EXIT" (and not just close the screen) in order for the reporting / status of completion to update - this is regularly not done right by user resulting in inaccurate audits, and a lot of manual review drilling into "Adoption".

Ease of use, excellent customer service, fast results in gaining compliance

The admin console is a little dated and could do with updating.

The product allows us to easily create and deploy phish tests to our global user base. Each phish can be highly customised and delivered from numerous domains to provide very realistic attacks. Tracking and tracing which users have been phished is simple and delivery of educational material possible straight from the clicked site.

Wold like to see more advanced reporting available within the tool but it is easy to extract the base data and build reports outside the system.

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It's easy to deploy. As it can utilise Active Directory, you can target users by AD alone and therefore don't have to recreate user groups. It works also with Citrix. The simplicity of the user interface means that client compatibility issues are kept to a minimum. Features such as glassing the desktop and the ability to ask multiple-choice questions allow you to have quite a lot of control over...

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The admin interface is dated now and would benefit from a makeover. Policies are rendered locally, so you will need PDF or Word software on a PC if the policy is delivered in those formats. Reporting could also do with a makeover, although the essential reports are there.

It enabled me to create phishing campaigns from scratch from the get go. Having no previous experience, it was really impressive that I was able create effective campaigns with relative ease. Having the ability to create and launch the campaigns as often as we like was tremendous offering. The learning and development contents are updated on regular basis and there is tonne of videos, blogs etc. to share with employees. Above all is the support we have received from the very Knowledgeable staff members. I have spoken to [SENSITIVE CONTENT HIDDEN] on many occasions and she been incredible helpful to resolve the issues and to educate throughout this process.

There is nothing really I can think of, I have been using it for over 1.5 years and haven't had any issues.

The creation of policies and the ability to release them is very simple and easy to do. The ability to communicate to many users at once and keep a library has been vital for us.

The feature that I find hardest to use for our purpose is loading of users and connecting them to user groups straight away.

Software provides the reporting that we need to support our Information Security and Awareness Program. The setup and support for this product is what makes this even more attractive, as the team go above and beyond to answer any queries and look for value add. The tool aids with not only simulating phishing but as an education to users after they have actioned the email.

Areas that could be added to this are the report phish button, although this is due to be added in the near term.

Easy to set up, great customer service and account management, ability to use own Policies and upload content, Phishing element is great, lots of content available. Fantastic.

Missing features are you can't remove old users from the system or the auditing functionality, users stay on forever. Would like to see more upto date awareness videos of what is happening in the world, not just the usual Scams, Phishing etc. more variety in the Cyber world required.

As an administrator I like the ability to send weekly automatic reminder mails to staff members on the content they have yet to complete, I like the look and feel of the home page for regular users and the ease at which they can find their content. I also like the ability to customise bith the interface and the emails.

the reporting is poor at best, it badly needs the ability to offer more depth to the reports but als the ability to export data from the platform (automatically ) to a reporting platform is lacking.

The software is easy to use and provides a comprehensive Phishing simulating solution in order for organisations to raise awareness amongst their user base. The solution is always being updated and improved and MetaCompliance always consult with their customers about how they feel the system can be improved.

There is nothing that I don't like about this software - it has been a fantastic solution for us to implement within our organisation.

How effective it is at getting essential messages about security across to people in a really simple way. The templates and content provided are always up to date, relatable, and explain easily the topic at hand to make it simple and clear to end users. The support team are fantastic too for any questions you might have.

There is nothing that we dislike about the software!

Great product for managing policies within an organisation. Very easy to set up and deploy. Fantastic customer service and follow up. Highly recommended for anyone looking to manage policies and have them displayed to end users who can then approve them.

No major downsides to the software. It can take a bit of time to understand how to issue a policy for the first time but after doing it once or twice it becomes very straightforward.

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The phishing and learning elements of Meta Compliance are great.

Building DPIAs and reasons for processing database which we use it for is clunky but effective.

Covers a wide range of topics relevant to MetaCompliance day to day usage. Videos are well paced and easy to follow/understand. Like the fact that videos can be paused to follow at your own pace.

The Background music could be set to optional as it can get distracting after watching a few videos

The individual sections are well designed and engaging. What I like most is that the company can create their own course/campaign using the sessions provided into a bespoke course. This has been really well received by colleagues. The phishing email has been a great eye opener for the business and a superb benchmark to see the impact of the overall MetaCompliance package.

There is very little not to like with this software, once or twice we have had issues with our own security blocking the MetaCompliance, but this has been resolved.

The quality of the videos are very good and effective. The nano learning, although very short are very informative and interesting for all types of users

Although there is now the functionality to notify users of passing or failing survey, there is no (easy to use) resit option. That would be very useful.

The platform has brought security awareness to our staff which they lacked hugely and as a result has reduced our data loss and strengthened our email security.

After not logging into the platform it can take a while to get familiar again with setting up a campaign.

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