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Dispatch Science Pricing, Features, Reviews and Alternatives

Dispatch Science product overview

Price starts from

650

Per month

Flat Rate

What is Dispatch Science?

Dispatch Science is a disruptive Delivery Management System for shippers, transporters, and couriers. We simplify and automate your order-entry, dispatching, routing, transportation, live tracking, billing and reporting. Our capabilities extend beyond the last-mile to also include mid and first mile transportation management, and chain of custody visibility.

Key benefits of using Dispatch Science

  • Dispatch Science helps relieve operators from manual tasks by automating the assignment of orders to drivers using modern algorithms.

  • Native iOS & Android mobile apps allow organizations to send a variety of alerts and notifications to dispatchers, drivers, and customers.

  • Dispatch Science provides organizations with automated billing and editable invoice templates for customer and driver payment processing.

  • The platform provides web services and traditional EDI for easy integration with high-volume clients and 3rd parties.

  • Dispatch Science helps eliminate organizational bottlenecks by facilitating the combination of on-demand and fixed-route operations.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    Knowledge Base
    Chat

    Training options

    In Person
    Webinars
    Live Online
    Videos
    Documentation

    Dispatch Science pricing information

    Value for money

    5.0

    /5

    3

    Starting from

    650

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Dispatch Science features

    Functionality

    5.0

    /5

    3

    Total features

    109

    8 categories

    Most valued features by users

    Dispatch Management
    Third Party Integrations
    Order Management
    API
    Reporting & Statistics
    Status Tracking
    Delivery Tracking
    Alerts/Notifications

    Functionality contenders

    Dispatch Science users reviews

    Overall Rating

    5.0

    /5

    3

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.67/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    0

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Dispatch Science is Revolutionizing the Way We Run Our Business

    Reviewed 2 years ago
    Pros

    Dispatch Science provides us the ability to manage every aspect of our business. Having one system that auto dispatches, plans and optimizes routes, manages receivables, and creates driver settlements is imperative to our success. This software is so user friendly, we were able to train our entire operations team in just a few short hours. We especially like the web based platform that we can log into from anywhere on any device. After researching several options in the market, Dispatch Science provides us with the features, unmatched value and support we needed.

    Cons

    There was a bit of a learning curve switching ERP's, but overall the transition was smooth.

    Vendor response

    Hello Mathew, Thanks for leaving us this review - we appreciate the feedback. Glad to hear that Dispatch Science is revolutionizing the way you run your business. We love working with your company and look forward to deploying more improvements for you and the team soon!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Transitioning in to DS

    Reviewed 7 months ago

    Bringing technology to our biggest client. Being able to agree on what we receive vs what they say they sent us. I believe our experience is and will be outstanding. I say it that way as we still have a ways to go to be fully implemented. But we get all the attention we want and need- and to this point that is all we can ask for.

    Pros

    The technology is top end, I am certain without question. I believe we narrowed down to the 2 best companies- and decided on DS based on what I believed to be un rivaled technology. I believed that firmly and believe it every bit as much after the fact.

    Cons

    It is just a hard transition no matter how you cut it. We were not coming from a different service, this was our introduction to the technology. There is a great bit of time and work to implement. They are good at saying it up front, but you still have to live it. We are told at times that our issue is the first they've encountered and therefore they have to build out/ charge us to get it in place. Even if true, I would think they should be building for future customers as well, if it is good for us- it is good for others. For us to pay for that total charge I think is a stretch.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy-to-use, transparent and a key factor in growing our business

    Reviewed 3 years ago

    We’ve been working with Dispatch Science since the early days and they have truly knocked it out of the park for us while continuously adding great features. Our company offers on-demand and routed courier services in 2 major cities in Canada. We handle up to 5000 orders easily a day on weekdays. We use Dispatch Science in our sales cycle to grow our business. A growing sector for us since we’ve started using Dispatch Science is medical and meal kit deliveries mainly due to features offering a lot of transparency and branding that helps our clients perform better and keep their customers happy. We’ve tried other solutions, but it was slow to get the developers to customize the missing features we needed.

    Pros

    We can help our clients win more contracts due to customer data transparency, self populating customer info, Driver tracking, Branded tracking page, customer advance notifications and driver route details on the mobile app so they can be more efficient. Another great feature is loading instructions off the bar code which helps the load-out sequence and optimizes our drivers time on their delivery route.

    Cons

    We experienced a learning curve in using the API but support is always quick to respond and help.

    Dispatch Science FAQs and common questions

    Q. What type of pricing plans does Dispatch Science offer?

    Dispatch Science has the following pricing plans:
    Starting from: $650.00/month
    Pricing model: Subscription


    Q. Who are the typical users of Dispatch Science?

    Dispatch Science has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Dispatch Science support?

    Dispatch Science supports the following languages:
    English, French, Spanish


    Q. Does Dispatch Science support mobile devices?

    Dispatch Science supports the following devices:
    Android, iPad, iPhone


    Q. Does Dispatch Science offer an API?

    Yes, Dispatch Science has an API available for use.


    Q. What other apps does Dispatch Science integrate with?

    Dispatch Science integrates with the following applications:
    Zapier, QuickBooks Online Advanced, Freshdesk, Google Maps


    Q. What level of support does Dispatch Science offer?

    Dispatch Science offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat

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