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Dispatch Science Pricing, Features, Reviews and Alternatives
Dispatch Science product overview
What is Dispatch Science?
Dispatch Science is a disruptive Delivery Management System for shippers, transporters, and couriers. We simplify and automate your order-entry, dispatching, routing, transportation, live tracking, billing and reporting. Our capabilities extend beyond the last-mile to also include mid and first mile transportation management, and chain of custody visibility.
Key benefits of using Dispatch Science
Typical customers
Platforms supported
Support options
Training options
Dispatch Science pricing information
Value for money
5.0
/5
3
Starting from
650
Per month
Flat Rate
Value for money contenders
Dispatch Science features
Functionality
5.0
/5
3
Total features
109
8 categories
Functionality contenders
Dispatch Science users reviews
Overall Rating
5.0
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.67/10
5
4
3
2
1
3
0
0
0
0
Overall rating contenders
Matthew S.
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 6 months
Review source
Share this review:
Dispatch Science provides us the ability to manage every aspect of our business. Having one system that auto dispatches, plans and optimizes routes, manages receivables, and creates driver settlements is imperative to our success. This software is so user friendly, we were able to train our entire operations team in just a few short hours. We especially like the web based platform that we can log into from anywhere on any device. After researching several options in the market, Dispatch Science provides us with the features, unmatched value and support we needed.
There was a bit of a learning curve switching ERP's, but overall the transition was smooth.
Hello Mathew, Thanks for leaving us this review - we appreciate the feedback. Glad to hear that Dispatch Science is revolutionizing the way you run your business. We love working with your company and look forward to deploying more improvements for you and the team soon!
Greg D.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Bringing technology to our biggest client. Being able to agree on what we receive vs what they say they sent us. I believe our experience is and will be outstanding. I say it that way as we still have a ways to go to be fully implemented. But we get all the attention we want and need- and to this point that is all we can ask for.
The technology is top end, I am certain without question. I believe we narrowed down to the 2 best companies- and decided on DS based on what I believed to be un rivaled technology. I believed that firmly and believe it every bit as much after the fact.
It is just a hard transition no matter how you cut it. We were not coming from a different service, this was our introduction to the technology. There is a great bit of time and work to implement. They are good at saying it up front, but you still have to live it. We are told at times that our issue is the first they've encountered and therefore they have to build out/ charge us to get it in place. Even if true, I would think they should be building for future customers as well, if it is good for us- it is good for others. For us to pay for that total charge I think is a stretch.
Jason E.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
Review source
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We’ve been working with Dispatch Science since the early days and they have truly knocked it out of the park for us while continuously adding great features. Our company offers on-demand and routed courier services in 2 major cities in Canada. We handle up to 5000 orders easily a day on weekdays. We use Dispatch Science in our sales cycle to grow our business. A growing sector for us since we’ve started using Dispatch Science is medical and meal kit deliveries mainly due to features offering a lot of transparency and branding that helps our clients perform better and keep their customers happy. We’ve tried other solutions, but it was slow to get the developers to customize the missing features we needed.
We can help our clients win more contracts due to customer data transparency, self populating customer info, Driver tracking, Branded tracking page, customer advance notifications and driver route details on the mobile app so they can be more efficient. Another great feature is loading instructions off the bar code which helps the load-out sequence and optimizes our drivers time on their delivery route.
We experienced a learning curve in using the API but support is always quick to respond and help.
Dispatch Science FAQs and common questions
Q. What type of pricing plans does Dispatch Science offer?
Dispatch Science has the following pricing plans:
Starting from: $650.00/month
Pricing model: Subscription
Q. Who are the typical users of Dispatch Science?
Dispatch Science has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Dispatch Science support?
Dispatch Science supports the following languages:
English, French, Spanish
Q. Does Dispatch Science support mobile devices?
Dispatch Science supports the following devices:
Android, iPad, iPhone
Q. Does Dispatch Science offer an API?
Yes, Dispatch Science has an API available for use.
Q. What other apps does Dispatch Science integrate with?
Dispatch Science integrates with the following applications:
Zapier, QuickBooks Online Advanced, Freshdesk, Google Maps
Q. What level of support does Dispatch Science offer?
Dispatch Science offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat
Common Dispatch Science comparisons
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