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Candid

Order management platform for wholesale businesses

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Candid - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: August 2025

Candid overview

What is Candid?

The Candid platform allows brands to create clear and concise terms to support business requirements while creating clarity and ease for buyers. It includes a virtual showroom, a branded wholesale catalog, and various third-party integrations.

Key benefits of using Candid

Why should you use Candid for your wholesale acceleration? Our core features include:
A virtual showroom with a sharable custom-made branded storefront.
A branded, shoppable wholesale catalog and lookbook.
A global target market expansion masterclasses and more.
A purchase management dashboard for retailers and buyers.
Streamlined invoicing and payment processing, with optional Quickbooks integration.
Shipping management integration with ShipStation.
Shopify, WooCommerce, Squarespace integration.
A simplified system order records interface.

Starting price

179flat rate /
per month

view pricing plans

Alternatives

Candid’s user interface

Ease of use rating:

4.7

(13)

Candid reviews

Overall rating

4.7

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.62/10

Rating distribution

Pros

“Integration and setup was super easy and straightforward. Order management is mostly user friendly.”

Jil C.

Wholesale & Partnerships Manager

“I like the net30 terms and secure credit card processing. I like how my wholesale customers have to select the items they are purchasing from a "storefront" rather than email me with vague orders.”

Allison W.

Owner

“We love the Zapier integration for order management. The catalog was very easy to set-up & manage.”

Alison W.

Director of Marketing & Operations

Cons

“The biggest bummers for our small business have been lack of customization when it comes to out of stock inventory, which has led to some overselling issues. As well as lack of basic reporting.”

Jil C.

Wholesale & Partnerships Manager

“I have had to do a lot of handholding to get my customers to understand how to order on this platform and how to pay on this platform.”

Allison W.

Owner

Who uses Candid?

Based on 13 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Apparel & Fashion

Nonprofit Organization Management

Restaurants

Consumer Goods

Others

Use cases

B2B eCommerce Platform

Order Management

Small Business eCommerce

Order Entry

eCommerce

Candid's key features

Most critical features, based on insights from Candid users:

Inventory management

3.8

(5)

Reporting/Analytics

3.0

(4)

Order management

3.5

(2)

Catalog management

4.2

(5)

Order tracking

4.3

(3)

Order entry

4.8

(4)

All Candid features

Features rating:

4.4

(13)

Data security

5.0

(2)

Mobile access

(0)

Customer management

(0)

Shopping cart

5.0

(2)

Shipping management

4.5

(4)

For small businesses

(0)

Real-Time data

(0)

Real Time Order Entry

(0)

Quotes/Estimates

(0)

Purchase order management

5.0

(1)

Promotions management

(0)

Product configurator

(0)

Payment options

(0)

Order processing

(0)

Order fulfillment

5.0

(1)

Multi-Store

(0)

Multi-Location

(0)

Multi-Currency

5.0

(1)

Accounting integration

(0)

Recurring orders

(0)

Remote order entry

(0)

Reordering

4.0

(1)

Reporting & statistics

(0)

Returns management

(0)

Sales order management

(0)

Sales tax management

(0)

Sales trend analysis

(0)

Shipping labels

(0)

Special order management

5.0

(2)

Template management

(0)

Templates

(0)

Third-Party integrations

(0)

Warehouse management

(0)

Website management

(0)

Workflow management

(0)

Activity dashboard

(0)

Alerts/Notifications

(0)

API

5.0

(1)

Backorder management

(0)

Billing & invoicing

5.0

(1)

Bulk ordering

4.0

(1)

Communication management

(0)

Contact database

4.0

(2)

Content management

(0)

Credit card processing

(0)

CRM

(0)

Customer accounts

(0)

Customer database

(0)

Customer history

(0)

Customizable branding

(0)

Customizable templates

(0)

Data import/export

(0)

Data synchronization

(0)

Discount management

(0)

eCommerce management

(0)

Electronic payments

5.0

(1)

For b2b

(0)

Forecasting

5.0

(1)

Inventory control

(0)

Inventory tracking

(0)

Invoice creation

(0)

Invoice management

(0)

Kitting

(0)

Mobile Commerce

(0)

Multi-Channel management

5.0

(1)

Candid alternatives

Candid

4.7

(13)

visit website

Starting from

179

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.6

Customer Support

4.8

Shopify

4.5

(6.6K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Squarespace

4.6

(3.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Wix

4.4

(10.5K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Candid pricing

Value for money rating:

4.6

(13)

Starting from

179

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about Candid price and value

Value for money rating:

4.6

(13)

To see what individual users think of Candid's price and value, check out the review snippets below.

“Integration and setup was super easy and straightforward. Order management is mostly user friendly.”

Jil C.

Wholesale & Partnerships Manager

Allison W.

Owner

Candid integrations (9)

Integrations rated by users

We looked at 13 user reviews to identify which products are mentioned as Candid integrations and how users feel about them.

Shopify

Integration rating: 4.5 (2)

Other top integrations

Extensiv Integration Manager

Candid support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Training options

Documentation

Live Online

Videos

Candid FAQs

Q. Who are the typical users of Candid?

Candid has the following typical customers:
Freelancers, Mid Size Business, Small Business

Q. What languages does Candid support?

Candid supports the following languages:
English

Q. Does Candid offer an API?

No, Candid does not have an API available.

Q. What level of support does Candid offer?

Candid offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

Order Management

eCommerce

Order Entry

B2B eCommerce Platform