App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Easy Digital Downloads Logo

Easy Digital Downloads

Write a review

eCommerce management tool for selling digital products

(4)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Easy Digital Downloads Pricing, Features, Reviews and Alternatives

Easy Digital Downloads FAQs

Q. What type of pricing plans does Easy Digital Downloads offer?

Easy Digital Downloads has the following pricing plans:
Starting from: $199.00/year
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Easy Digital Downloads?

Easy Digital Downloads has the following typical customers:
Small Business


Q. What languages does Easy Digital Downloads support?

Easy Digital Downloads supports the following languages:
English


Q. Does Easy Digital Downloads offer an API?

No, Easy Digital Downloads does not have an API available.


Q. What other apps does Easy Digital Downloads integrate with?

Easy Digital Downloads integrates with the following applications:
Gravity Forms


Q. What level of support does Easy Digital Downloads offer?

Easy Digital Downloads offers the following support options:
Chat

Easy Digital Downloads product overview

Price starts from

199

Per year

Flat Rate

What is Easy Digital Downloads?

Easy Digital Downloads is a cloud-based eCommerce software designed to help businesses create online stores and sell digital products on a centralized platform. Supervisors can add custom buttons in guest checkout pages and require agreements of terms before the purchasing process.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Documentation
Webinars

Not sure about Easy Digital Downloads? Compare it with a popular alternative

Starting from

199

Per year

Flat Rate

Free plan
Free trial
Pricing range

Starting from

0

One-time payment

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Easy Digital Downloads pricing information

Value for money

4.5

/5

110

Starting from

199

Per year

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Easy Digital Downloads features

Functionality

4.4

/5

110

Total features

14

1 categories

Most valued features by users

Order Management
Website Management
Mobile Access
Cataloging/Categorization
Inventory Management
Data Security
Email Marketing
Multi-Store

Functionality contenders

Easy Digital Downloads users reviews

Overall Rating

4.7

/5

110

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.72/10
Rating distribution

5

4

3

2

1

79

24

6

1

0

Pros
This is a fantastic product, supported by a dedicated and skilled team. The software is at the heart of my small digital download-based business and does absolutely everything I need it to.
Installing EDD on our website was very easy, they have excellent support, solid documentation and they seem open to dialog all the time, which is awesome.
On the occasions when I've needed help, I've consistently found the email support to be prompt and effective. I'm very happy with the product and with CSR and his team.
Cons
There are some extensions with lack of development. Reviews extension: The vendors get no emails, if someone is commenting their products.
Customer's purchases are sometimes assigned to the wrong user. Customer account UI is very difficult for clients to use.
Became too costly, too limited and wasnt versatile enough for the new themes.

Overall rating contenders

AS
AvatarImg

Angela S.

Owner

Religious Institutions, 1-10 employees

Review source

Overall Rating

Great solution to online digital sales

Reviewed 3 years ago

Transcript

Angela: Hey there. My name is Angela. I'm an author, a blogger, a photographer, and I give Easy Digital...

AvatarImg
AvatarImg

Rick P.

Design, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

The go-to WordPress ecommerce solution for sales and distribution of digital products

Reviewed 5 years ago

There aren't a lot of choices in this space so we're kind of stuck with EDD. It works. It does a lot of you're willing to pony up. I'm just not impressed with the backend at all anymore. It's powerful but couldn't it be a little friendlier?

Pros

Creating a download using Easy Digital Downloads for WordPress is in fact easy to do. Add a download, set a price, limit stock, add tags and categories if desired, hit publish. There it is. However, see below. The free version does allow two payment gateways: PayPal basic and Amazon Payments. Any site owner other than a hobbyist will want to upgrade. There are a myriad of integrations and extension for making EDD more powerful and lots of support from dozens of companies. EDD is the standard are there are no lack of solutions.

Cons

I've yet to have a client who understood the relationship between the set up on the backend and the results on the frontend. Most can create downloads and then wonder, well, now what? The Now What? is definitely for WordPress pros because the plugin, curiously, has no onboarding of any kind, no tooltips, no inline documentation. It's kind of up to the user to figure out WTH is going on. Such as, how does anyone buy anything? This confusion is good for WP implementers like me but it seems a little primitive considering some of the sophisticated onboarding systems plugin authors have been able to build recently. Also, all the extensions and their interactions can get confusing. And very expensive. The Personal Pass, the cheapest subscription, is not cheap.

Vendor response

Hi Rick, thank you for such a thorough review and perspective in your feedback. We very much appreciate it!

AC
AvatarImg

Angelica C.

Photography, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Building e-commerce for a Professional Photography Hi-Res Backgrounds and tutorials site

Reviewed 4 years ago
Pros

Integration with Wordpress, Dropbox. All Access opportunities. The developers are always adding new things. I appreciate that they are looking at how to service customers.

Cons

The shop setups aren't really that user friendly. Both for the administrator and for the customers. We've had to jerry-rig our site to work in the least difficult way for customers and we still encounter issues. Not having the ability to show categories, tags, or even have a search of the product has proven to be difficult to do. Also, I haven't found an easy way to set up coupons that allow for when...

Vendor response

Hi Angelica, thanks for taking the time to write us a review. Your detailed feedback is very helpful and we'll use it to make improvements.

AvatarImg
AvatarImg

Corrado I.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Worst Checkout Experience Ever

Reviewed 4 years ago
Pros

It is very stable and reliable in terms of license management and product delivery.

Cons

easy digital downloads is a software that lets you create and sell digital products but if you look at how the whole checkout experience is built and works from the customer point of view then you'll easily see that the makers totally forgot about the most important part the checkout experience. On a scale from 1 to 10 the checkout experience is a 1 it's that bad. Furthermore, no cross sells and upsells engine that works well enough so that it can be used and the product upgrade feature also is very low quality. Not having the ability to design a great looking and highly converting checkout experience made us loose a lot of revenue over the years. They practically forgot to build the most important part of the app.

Vendor response

Sorry to hear that you were disappointed Corrado!

SU
AvatarImg

Samantha U.

Design, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Weigh the cost

Reviewed 4 years ago

Overall its a very niche and limited software addition. If you have an online website i wouldnt recommend. The recurring prices are unnecessary. One time payment is fine. After that seems greedy. The software also allows for your system to be hacked which happened to me a few times. Come to find out it was in the plugins i was using. I liked it in the beginning. Became too costly, too limited and wasnt versatile enough for the new themes.

Pros

If you are using easy digital downloads then the easy setup is the best part. Its a clean program.

Cons

Price, limited to Edd, recurring price, not a reasonable bundle price.

Vendor response

Thank you for the feedback Samantha! Hopefully your new solution is working well for you! We're working hard every day to make Easy Digital Downloads better and your feedback helps.

JJ
AvatarImg

Joe J.

E-Learning, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Couldn’t do it without EDD

Reviewed 4 years ago

I’ve relied on EDD for 6+ years and love it. It makes my store and software licensing possible. It’s that software licensing I really rely on.

Pros

EDD’a purchasing and licensing integration makes my online store and platform possible.

Cons

There are a few reporting, sorting and bulk selection options missing. A few too many obvious features need custom integration but the backend is simple enough a dev can bend it to their will.

Vendor response

Hi Joe, thanks for writing a review. We appreciate your feedback, it seems much of your pain points will be addressed in EDD 3.0.

Common Easy Digital Downloads comparisons

Related categories