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Helpmonks Logo

Shared inbox solution

Table of Contents

Helpmonks - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Helpmonks overview

What is Helpmonks?

Helpmonks is a collaborative inbox solution designed for teams that need to keep their email communication organized. This solution offers users a range of features including email management, CRM capabilities, and automated emails. The email management feature organizes emails by prioritizing them by assigning them to team members, closing completed inquiries, and archiving important conversations. The Helpmonks CRM software helps transform the team’s email inbox into a sales tool without using any additional software or using another customer relationship management system. Users can also see a complete customer history in one place.

Helpmonks automated email marketing solution helps users reach more customers, sell more products, and build long-lasting relationships. Users can also assign an email to team members who can then send a reply easily.

Users can also use workflows and assign emails to designated team members, label them or automatically send a response back. This solution comes with plug-ins and integrations including LiveChat, Trello, Custom Fields, and other Custom Application Apps. It also works with email service providers like Office 365 and Google Apps.

Starting price

19per feature /
per month

Helpmonks’s user interface

Ease of use rating:

Helpmonks reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

2

1

0

0

Helpmonks's key features

Most critical features, based on insights from Helpmonks users:

Email monitoring
Search/Filter
Spam blocker

All Helpmonks features

Features rating:

Access controls/permissions
API
Archiving & retention
Canned responses
Chat/Messaging
Collaboration tools
Contact management
Customizable fields
Data recovery
Email Distribution
Email marketing
Email monitoring
Email tracking
Inbox management
Prioritization
Queue management
Real-Time reporting
Reporting/Analytics
Response management
Routing
Search/Filter
Shared inboxes
Signature management
Spam blocker
Support ticket management
Tagging
Whitelisting/Blacklisting
Workflow management

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Helpmonks pricing

Value for money rating:

Starting from

19

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Helpmonks price and value

Value for money rating:

Helpmonks integrations (3)

Top integrations

Helpmonks support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support
24/7 (Live rep)

Training options

Live Online
Webinars
Documentation

Helpmonks FAQs

Related categories