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ReservationKey
5
94
4
9
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reservation management for the lodging industry
Table of Contents
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ReservationKey - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ReservationKey overview
What is ReservationKey?
ReservationKey is a reservation and booking management solution for vacation rental businesses, bed and breakfasts, hotels, and other rental property businesses. The cloud-based platform offers tools for managing bookings, calendars, availability, payments, channels, and more from one central platform. The online reservation system serves the hotel and lodging industry by allowing users to manage their bookings, track the availability of rooms on any given date, process payments via credit card, and integrate with third party channels such as Airbnb, Booking,com, Expedia, HomeAway, and more to facilitate and synchronize bookings.
Businesses can use ReservationKey to create a custom, mobile friendly booking system in order to facilitate self service bookings by customers. The booking engine can be adapted to fit business needs by editing the theme and number of pages on the site. The ReservationKey backend allows employees to view room availability, move reservations using the drag and drop interface, check reservation details, and manage waiting lists or gift cards. Payments can be processed online using a selection of providers including PayPal, Authorize.net, and more, and users are able to control prices of deposits or any other additional payments.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Reservation Management
Small Business
Ease of Use
ReservationKey’s user interface
ReservationKey pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
5.0
Features
4.8
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about ReservationKey?
They are responsive, knowledgeable, and ensure questions are addressed quickly and accurately.
Select to learn more
Who uses ReservationKey?
Based on 103 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ReservationKey's key features
Most critical features, based on insights from ReservationKey users:
All ReservationKey features
Features rating:
ReservationKey alternatives
ReservationKey
Starting from
37
Per month
Sirvoy
Starting from
15
Per month
Lodgify
Starting from
16
Per month
Stayflexi
Starting from
40
Per month
ReservationKey pricing
Starting from
37
Per month
Usage Based
User opinions about ReservationKey price and value
Value for money rating:
Of 22 reviews that provide robust commentary on ReservationKey's price and value, mention it in a positive light.
Most users consider ReservationKey very affordable and cost-effective, especially for small properties, noting it includes many features typically found in more expensive software. Most reviewers indicate they appreciate not paying for unnecessary extras and find the pricing reasonable for the functionality provided. Most users say they benefit from the ability to customize the system to their needs without incurring high costs. Some reviewers feel ReservationKey offers better value compared to other products they have used. Most users report the product meets their needs at a fair price point, making it a practical choice for their business.
, and
ReservationKey integrations (1)
Integrations rated by users
We looked at 103 user reviews to identify which products are mentioned as ReservationKey integrations and how users feel about them.
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
“Worked well, but fees were really high, especially for memberships”
Steve D.
Massage Therapist and owner
ReservationKey customer support
What do users say about ReservationKey customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ReservationKey customer support.
The majority of users praise ReservationKey's customer support for being highly responsive and quick to address issues.
A significant portion of users appreciate direct access to knowledgeable staff and even the owner for personalized assistance.
Broad user base highlights prompt replies to emails and calls, often resolving problems within minutes or hours.
Frequently reported by users, the support team is open to feedback and actively helps with custom requests and enhancements.
Support options
Training options
To see what individual users say about ReservationKey's customer support, check out the review snippets below.
“They are responsive, knowledgeable, and ensure questions are addressed quickly and accurately.”
Chad E.
Owner
“Customer service, particularly [sensitive content hidden], was always prompt and efficient, every single year, not just in the first year.”
Tracey C.
President
