Riskified Pricing, Features, Reviews & Comparison of Alternatives

Riskified

eCommerce revenue protection & fraud prevention platform

4.71/5 (24 reviews)

Riskified overview

Riskified is an eCommerce revenue protection and fraud prevention platform which helps businesses increase conversions and block fraud from login to checkout with account protection, payment authorization, dynamic checkout tools, and more. Riskified’s account protection technology helps prevent ATO attacks (account takeovers) and ensures bad actors do not exploit loyalty programs. It also protects sales promotions and customer data. Payment authorization tools serve to route exempt orders to TRA and remove any bad orders from the bank review.

Riskified uses machine-learning algorithms to instantly recognize good customers and filter out the bad with complete chargeback guarantee. Riskified enables merchants to safely approve more orders, expand internationally and cut down the costs of fraud - all while streamlining the customer experience. Dynamic checkout capabilities allow users to adjust the customer’s checkout experience based on the shopper’s risk profile, as well as offer customers multiple ways to verify their purchase. Riskified supports Deco, an alternative payment solution that lets customers complete purchases even when the bank declines their transaction. Automated chargeback representment helps overturn incorrectly-decided disputes to reclaim payments, enabling users to approve good orders and reduce repeat friendly fraud attempts.
www.riskified.com

Pricing

Starting from
$0.01/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 7 other markets, China, Europe, Germany, Japan, Latin America, Mexico, Middle-East and Africa

Supported languages

English
Riskified screenshot: Gain real-time insight into how many transactions have been approved, declined, or cancelledRiskified : Nanoleaf case studyRiskified screenshot: Understand why a transaction has been declined and marked as fraudulent

Riskified reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.7
  4.6
Anonymous

Riskified is our best tool to fight fraud

Used daily for 1-2 years
Reviewed 2018-09-10
Review Source: Capterra

Overall Riskified has been a great addition to our tools. We have been able to eliminate the exposure to online fraud. Capture more legitimate sales without frustrating customers by having fraud filtering turned way up. And even felt comfortable enough to begin to explore business opportunities in other countries without having to worry about the exposure to fraud. I like that it was a pretty simple integration. The Riskified controls we are able to implement for order filtering were very helpful and set up for us by the Riskified implementation team. We are able to set what orders we want evaluated and which ones should pass right through. The chargeback claim process is seamless. We have not had many, but occasionally one will slip by Riskified. We are able to easily submit all the required documentation to Riskified through the platform and we get the money back because it is backed by Riskified's guarantee.

Read the full review

Anonymous

Best Pogram for Fraud Control we have tried so far

Used daily for 1-2 years
Reviewed 2019-01-04
Review Source: Capterra

With Riskified we have been able to help us to get rid of a huge amount of manual work, not only on the fraud control part but also dealing with all the paperwork from charge backs and claims which have help us to focus our energy and people in the areas that really needed itWe have implemented Riskified more than a year ago and we are very happy with the results. The program is very quick to give you a decision regarding the risk of orders and the results are very accurate which made us eliminate lots of hours of manual work. The dashboard is very clear and easy to read so anyone in any department can read it and understand what's going on in a minute. The customer service/support team is great as they are always available to give you information/feedback regarding the different queries and are very fast to answer.

Read the full review

Robert Fuks

Great proprietary software

Used daily for 1-2 years
Reviewed 2018-09-17
Review Source: Capterra

Great response time for any questions or concerns, couldn't be happier...I like the ease of use, and incredible functionality of the service, we haven't had a charge-back worry for over a year, it's pretty impeccable!

Read the full review

Judith Taylor

Great Product And Service; Becoming A Bit More Risk Averse

Used daily for 6-12 months
Reviewed 2018-09-06
Review Source: Capterra

I find that Riskified is become more risk averse and making us do more of the work. There is some inconsistencies in what their analysts want. One will say send picture ID and another will say it can be altered so no ID. People who are approved by Paypal are not approved by Riskified and we have lost sales as a result of Riskified's posture. Other sales we've managed to get through but we lost the client. I don't think that Riskified understands some of the dynamics. For example we do not allow redirect of packages and that is something Riskified should take into consideration. I just think that they are trying to automate more and that's turning into a lot more false negatives. Other than that, their staff is terrific.It links into Shopify which we like so it does its thing seamlessly. It is a very valuable service in verifying our purchases

Read the full review

Susie Brant

Highly Recommend for Fraud Prevention and Risk Management

Used daily for 2+ years
Reviewed 2018-09-08
Review Source: Capterra

Riskified has greatly reduced the amount of time our team spends manually reviewing orders. We now get an immediate thumbs up or down on each incoming order, plus a wealth of detailed reporting and statistical data. Their entire system is easy to use and not overly technical. We have been a client for a couple of years now and those of us who use Riskified daily are very happy to have it in place. There are no hidden "gotchas" and Riskified is true to their word when it comes to their chargeback guarantee.

Read the full review

Riskified pricing

Starting from
$0.01/month
Pricing options
Subscription
View Pricing Plans

Pricing depends on online sales volume, industry & the user's unique risk profile. Contact Riskified for pricing information.

Riskified features

API
Activity Dashboard
eCommerce Integration
eCommerce Management

Access Control (50 other apps)
Automatic Notifications (65 other apps)
Content Management (67 other apps)
Custom Forms (56 other apps)
Customizable Branding (94 other apps)
Customizable Templates (90 other apps)
Data Import/Export (61 other apps)
Discount Management (45 other apps)
Drag & Drop Interface (72 other apps)
Electronic Payments (67 other apps)
Order Processing (44 other apps)
Product Catalog (61 other apps)
Reporting & Statistics (60 other apps)
SSL Security (50 other apps)
Search Functionality (66 other apps)
Third Party Integration (102 other apps)

Additional information for Riskified

Key features of Riskified

  • AI & Machine Learning Technology
  • Account Protection
  • Alternate Payments
  • Automated Chargeback Representment
  • Chargeback Guarantee
  • Chargeback Liability
  • Custom Fraud Parameters
  • Customer Data Protection
  • Dynamic Checkout
  • Elastic Linking & Behavioural Analytics
  • Fraud Detection
  • Identity Verification
  • Pattern Recognition
  • Payment Authorization
  • Performance Tracking
  • Real-Time Decisions
  • Risk Management
  • Scalable Solution
  • Transaction Approval
  • eCommerce Trends
View All Features

Benefits

• Riskified offers a full suite of conversion-oriented tools (dynamic checkout, representment, chargeback guarantee, etc.) designed to prevent fraud and losses during each stage of the online purchase process - from account login to checkout.

• Recognize good orders instantly and prevent false declines with chargeback guarantee. Riskified takes full liability on all approvals and decisions.

• Machine-learning technology instantly identifies and filters out fraudulent shoppers to help streamline the journey of the legitimate customer.

• The dashboard enables users to track real-time performance data and gain actionable insight into eCommerce trends.

• Riskified offers a scalable solution capable of adapting to meet the constantly evolving needs of a growing business.