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Service Pro
5
11
4
8
3
1
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one field service management & service dispatch
Table of Contents
Is this product right for your business?
Find out with a
Service Pro - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Service Pro overview
What is Service Pro?
Service Pro is a mobile field service management solution that automates processes for firms performing break/fix repair, installation, inspection work, and preventive maintenance in the field, within any service industry. Integrated features include dispatching, call center, asset/parts tracking, scheduling, contract management, invoicing, and more.
Service Pro’s call tracking and dispatching features allow for one click dispatch to a technician’s mobile device, a visual call board, service histories, automated scheduling, and more. Users can manage the entire service work order lifecycle, from quotes and field technician work, to order management and invoicing. Inventory/spare parts tracking capabilities help improve the maintenance of multi-digit parts and lot number processing.
Asset tracking features provide organizations with mobile tracking and visibility of customer site equipment assets, including service and repair history, performance reports, mobile asset inspections, contract and warranty visibility, and more. Contract management features enable users to generate service agreements and apply service contracts to equipment, with automatic renewal notifications.
Service Pro’s automated visual scheduler helps users make more efficient scheduling decisions, as well as maintain constant visibility into the availability, location and skills sets of deployed field technicians. RMA management (return merchandise authorization) features help automate time-consuming manual processes, and drive continuous repair service improvement using standard RMA reports, trending analyses by return item, and more.
Service Pro’s user interface
Service Pro pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
3.7
Ease of use
3.7
Customer support
4.1
Reviews sentiment
What do users say about Service Pro?
Service pro has given us the ability to gain so much information from techs so we can gain revenue.
Select to learn more
Who uses Service Pro?
Based on 24 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Service Pro's key features
Most critical features, based on insights from Service Pro users:
All Service Pro features
Features rating:
Service Pro alternatives
Service Pro
Starting from
5000
Per year
FieldPulse
Starting from
No pricing info
Jobber
Starting from
39
Per month
Connecteam
Starting from
29
Per month
Service Pro pricing
Value for money rating:
Starting from
5000
Per year
User opinions about Service Pro price and value
Value for money rating:
To see what individual users think of Service Pro's price and value, check out the review snippets below.
JC M.
Director of Operations
Audrey C.
Regional operations manager
Service Pro integrations (4)
Integrations rated by users
We looked at 24 user reviews to identify which products are mentioned as Service Pro integrations and how users feel about them.
Integration rating: 4.4 (5)
“Netsuite is where our accounting occurs.”
“Net suite was used for accounting and financial management”
Nick L.
Director of Operations
Integration rating: 4.0 (1)
“It would be useful if Shopmonkey could integrate with QuickBooks, as this would improve financial synchronization and reduce manual data entry. This integration could streamline accounting processes and make overall business management more efficient”
Vanessa B.
Bookkeeper
Integration rating: 5.0 (1)
“ORACLE JDE our ERP, integrated in shipment flow”
Roberto B.
IT Architect
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
“The ability to auto transfer order lines containing hours, labor codes, etc to eliminate manual data entry. Has resulted in minimally one hour of data entry daily”
MARIA K.
CUSTOMER SERVICE REP
Integration rating: 4.0 (1)
Service Pro support options
Typical customers
Platforms supported
Support options
Training options
Service Pro FAQs
Q. Does Service Pro support mobile devices?
Service Pro supports the following devices:
iPad, Android, iPhone
Q. What level of support does Service Pro offer?
Service Pro offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat