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Epicor Prophet 21 Logo

Data-driven ERP software for distributors.

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Is this product right for your business?

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Epicor Prophet 21 - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Epicor Prophet 21 overview

What is Epicor Prophet 21?

Prophet 21 provides distributors with up-to-the-minute financial reports and dashboards to track sales, outstanding invoices, and receivables, empowering them to make informed decisions and create more value with AI-infused insights. With a focus on inventory management, warehouse operations, financials, order management, business intelligence, purchasing, and service and maintenance, Prophet 21 offers a comprehensive solution to drive growth and manage workflows for distributors across various industries.

Starting price

Alternatives

with better value for money


Pros & Cons

Integrations

Flexibility

Customization

Customer Support

Reporting

Sales and Financial Management

Epicor Prophet 21’s user interface

Ease of use rating:

Epicor Prophet 21 reviews

Overall rating

3.9

/5

90

Positive reviews

59

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.59/10
Rating distribution

5

4

3

2

1

32

34

14

8

2

Pros
“It helps improve our efficiency as a company and enables me to have insight and auditing of everything within our business.”
KA

Kevin A.

Warehouse Manager

“Be prepared to adapt to a day/month/year format, and 24-hour time printing on all documents, and accept customer service replies stating, "We are not responsible for any bugs or lack of audit proof tracking".”
RH

Rachel H.

Accountant

“The ELC and help and support built into P21 enable the Team to get the self help they require in a variety of channels.”
LM

Laura M.

IT Systems Coordinator

Cons
“Being restricted to read-only access on a single database at any given time creates a significant bottleneck, heavily restricting our ability to perform concurrent testing and data work.”
MB

Michael B.

IT Operations and Security Manager

“However, we found that the implementation process was a bit clunky we went through multiple project managers as they kept leaving Epicor which meant information between PMs was lost when they handed over and time was added on to the project.”
MH

Max H.

Technical Manager

“I would say the amount of time it takes to resolve bugs and issues it my least favorite part about P21 software.”
KA

Kevin A.

Warehouse Manager

Who uses Epicor Prophet 21?

Based on 90 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Wholesale
Electrical/Electronic Manufacturing
Hospitality
Mechanical or Industrial Engineering
Others

Use cases

Order Management
Warehouse Management
Distribution
Financial Management
Purchasing

Epicor Prophet 21's key features

Most critical features, based on insights from Epicor Prophet 21 users:

Supply chain management
Shipping management
Order tracking
Multi-Location
Returns management

All Epicor Prophet 21 features

Features rating:

3PL management
Access controls/permissions
Accounting
Accounting integration
Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Approval process control
Audit management
Audit trail
Backorder management
Backup and recovery
Bank reconciliation
Barcode recognition
Barcode/Ticket scanning
Barcoding/RFID
Batch processing
Billing & invoicing
Bills of material
Budgeting/Forecasting
Budget tracking
Business intelligence
Business process automation
Cash flow management
Cash management
Catalog management
Check-in/Check-out
Collaboration tools
Consolidation/Roll-Up
Contact database
Contract/License management
Cost tracking
CRM
Currency Management
Customer database
Customer management
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Dashboard creation
Data analysis tools
Data import/export
Data synchronization
Data visualization
Demand forecasting
Discount management
Distribution management
Dock management
Document management
Document storage
eCommerce management
EDI
Electronic payments
Expense tracking
Financial analysis
Financial management
Financial reporting
Forecasting
General ledger
Generative ai
HR management
Import/Export management
Income & balance sheet
Integrated business operations
Inventory auditing
Inventory control
Inventory management
Inventory optimization
Inventory tracking
Invoice management
Invoice processing
IoT integration
Item management
Kitting
Labor management
Logistics management
Manufacturing inventory management
Manufacturing planning
Mobile access
Multi-Channel management
Multi-Company
Multi-Currency
Multi-Language
Multi-Location
Order entry
Order fulfillment
Ordering automation
Order management
Order processing
Order routing
Order tracking
Picking & routing
Predictive analytics
Procurement management
Product identification
Profit/Loss statement
Project management
Promotion optimization
Purchase order management
Purchasing & receiving
Purchasing reports
Quotes/Estimates
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Receipt management
Receiving
Recurring orders
Reorder management
Reporting/Analytics
Reporting & statistics
Requisition management
Resource scheduling
Retail inventory management
Returns management
Sales forecasting
Sales management
Sales & operations planning
Sales order management
Sales reports
Search/Filter
Self-Service reporting
Serial number tracking
Shipping labels
Shipping management
SKU/UPC codes
Sourcing management
Space management
Special order management
Spend analysis
Spend management
Status tracking
Stock management
Supplier management
Supply chain management
Task management
Tax management
Third-Party integrations
Transaction history
Transaction monitoring
Transportation management
User management
Vendor managed inventory
Vendor management
Visual analytics
Warehouse management
Warranty tracking
"What if" scenarios
Workflow management
Yard management

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Epicor Prophet 21 integrations (13)

Integrations rated by users

We looked at 90 user reviews to identify which products are mentioned as Epicor Prophet 21 integrations and how users feel about them.

Grow logo
Grow

Integration rating: 4.7 (3)

Grow is a BI solution which takes daily information straight out of P21 in order to update metrics created on our dashboards which we have displayed around the office. These then update real time on an hourly basis

MH

Max H.

Technical Manager

Elite EXTRA logo
Elite EXTRA

Integration rating: 4.0 (2)

BarTender logo
BarTender

Integration rating: 5.0 (1)

Avalara logo
Avalara

Integration rating: 4.0 (1)

A little tough to get going but Chargebee stuck with us & we got through it

Verified reviewer profile picture

Rhonda R.

Chief Admin Officer

Epicor Prophet 21 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Epicor Prophet 21 FAQs

Q. Who are the typical users of Epicor Prophet 21?

Epicor Prophet 21 has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Epicor Prophet 21 offer?

Epicor Prophet 21 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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