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SingleComm Logo

Cloud-based contact center software with integrations

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SingleComm - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

SingleComm overview

What is SingleComm?

Optimize the customer-agent experience—and your profitability—with SingleComm’s all-in-one platform. Reduce agent training time and script deployment with customized, dynamic drag-and-drop communication workflows that require no coding. Get highly scalable omnichannel communications with a 100% cloud-based solution perfect for WFH and in-center agents anywhere in the world. Improve interactions with built-in multivariate testing and comprehensive reporting from a single unified agent desktop experience. With tools designed to solve contact center pain points, SingleComm uses modular solutions to partner with existing companies like Amazon Connect and Mitel MiVoice, or go all in for maximum results. Integrate with third-party CRM apps, merchant account services and more. Capture sensitive financial and medical information with PCI-certified, SOC 2-certified and HIPAA-compliant tools.

Starting price

49per user /
per month

Alternatives

with better value for money

SingleComm’s user interface

Ease of use rating:

SingleComm reviews

Overall rating

4.1

/5

7

Positive reviews

71

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.71/10
Rating distribution

5

4

3

2

1

4

2

0

0

1

SingleComm's key features

Most critical features, based on insights from SingleComm users:

Queue management
Reporting/Analytics
Call scripting
Call recording
Call logging
Call monitoring
IVR
Caller id
Call routing

All SingleComm features

Features rating:

Activity tracking
Alerts/Escalation
API
Auto-Dialer
Automatic call distribution
Blended call center
Callback scheduling
Call center management
Caller id
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tracking
Call transfer
Chat/Messaging
Computer telephony integration
Contact management
CRM
Dashboard
Inbound call center
Interaction tracking
IVR
Manual dialer
Monitoring
Multi-Channel communication
Outbound call center
Performance management
Progressive dialer
Queue management
Reporting/Analytics
Third-Party integrations
Voice mail

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SingleComm pricing

Value for money rating:

Starting from

49

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SingleComm price and value

Value for money rating:

SingleComm support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat
24/7 (Live rep)

Training options

In Person
Live Online
Webinars
Documentation
Videos

SingleComm FAQs

Related categories