App comparison
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SingleComm
5
4
4
2
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software with integrations
Last updated: October 2026
SingleComm Alternatives & Competitors (2026)
DialedIn CCaaS
Cloud-based contact center solution to streamline operations
0.8
Value for money
Starting price
0.8
Functionality
Agent Interface
5/5
Auto-Dialer
4.8/5
Activity Dashboard
4.7/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
LiveAgent
AI help desk for email, chat and calls from $15 per agent
0.7
Value for money
Starting price
0.7
Functionality
Agent Interface
4.8/5
Activity Dashboard
4.6/5
Activity Tracking
4.6/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
Ringover
100% cloud phone for startups and SMEs
0.6
Value for money
Starting price
0.8
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
3CX
Web & mobile-based (Android, iOS) communications system.
0.4
Value for money
Starting price
0.5
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
Wildix
The First Sales-Oriented Unified Communications Solution.
0.3
Value for money
No pricing info
Starting price
0.7
Functionality
Automatic Call Distribution
4.7/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.4/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
Zendesk Suite
AI powered customer service across all channels
0.3
Value for money
Starting price
0.5
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
Aircall
Cloud-based phone & AI comms for SMB & mid-market
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.8/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.6
Value for money
Starting price
0.6
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Alerts/Notifications
4.7/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.3
Value for money
Starting price
0.4
Functionality
Agent Interface
4.6/5
Auto-Dialer
4.5/5
Automatic Call Distribution
4.5/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.1
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.6
Value for money
Starting price
0.6
Functionality
API
5/5
Automated Routing
4.7/5
Auto-Dialer
4.5/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.5
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.2
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.9
Value for money
No pricing info
Starting price
0.9
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.6
Value for money
Starting price
0.7
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
Automatic Call Distribution
4.8/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.8
Value for money
Starting price
0.8
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Alerts/Notifications
4.8/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.8
Value for money
Starting price
0.8
Functionality
Auto-Dialer
4.9/5
Automated Routing
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.7
Value for money
Starting price
0.7
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
AI Summarization
5/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.5
Value for money
No pricing info
Starting price
0.5
Functionality
API
5/5
Call Center Management
4.8/5
Automatic Call Distribution
4.7/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5
0.6
Value for money
Starting price
0.6
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
Alerts/Escalation
4.5/5
Automatic Call Distribution
3.7/5
Caller ID
2/5