Sitecore Pricing, Features, Reviews & Comparison of Alternatives

Sitecore

CMS and customer experience management

4.35/5 (20 reviews)

Sitecore overview

Sitecore’s solution combines content management with customer experience management, allowing you to control customer experiences throughout your websites, mobile sites and apps.

Sitecore offers various features to enable the analysis of consumer engagement with your content, whether it be your blog, e-commerce pages or social media. Individual user profiles allow you to understand how each customer interacts with your site while also giving you the opportunity to customize their experience.

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, Germany, Japan, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Traditional), Danish, Dutch, French and 8 other languages, German, Italian, Japanese, Norwegian, Russian, Spanish, Swedish, Ukrainian
Sitecore screenshot: Viewing reports and analytics on SitecoreGet to know SitecoreSitecore screenshot: Viewing Sitecore Launch Pad

Sitecore reviews

Value for money
Features
Ease of use
Customer support
  3.6
  4.1
  3.4
  3.6
Brittany Hart

Make It Yours Because You Can!

Used daily for 1-2 years
Reviewed 2018-03-07
Review Source: Capterra

I can easily get anything done on the website that I need to. I also have people trained across the organization with limited permissions so they can't break anything, but they can make updates and submit them to the publishing queue, where I just review them before publishing. Being able to delegate little tasks like that lets me focus on more front-end work. It's easy, it's customizable, and I love it.I love the customization available with this software. For one, it does its job out of the box. But get a developer on your team and you can run leagues ahead your competition with your website. Use templates, develop your CSS, create new object types to put on your website, or customize the objects that come out of the box. I'm not a developer myself, so I can't speak to how user-friendly that side of it is, but I've worked with a few developers who are able to fly through customization requests. Everything is granular in permissions too: you can create groups for permissions or individuals, and you can get pretty detailed in what those permissions are. It's incredible on so many levels for so many different sizes of teams.

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Anonymous

Highly customizable .NET based enterprise CMS with a bit of a learning curve

Used daily for 2+ years
Reviewed 2018-01-09
Review Source: Capterra

For large enterprise operations with a fully staffed full time team to support this is a great option. Especially for small to medium multi-site environments. Scaling up from dozens to hundreds of sites however looks like it would be a challenge to govern content and code base.For experienced .NET teams familiar with the Sitecore platform we can customize and extend virtually every feature of the CMS. Newer marketing automation features really enable us to take our marketing and retail based sites to a much higher level of sophistication with modern features like content personalization and real-time A/B testing etc.

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Scott Sax, MBA, PMP, PMI-RMP

Sitecore can be great, but all depends on your team supporting it

Reviewed 2015-11-02
Review Source: GetApp

We switched over to using Sitecore 4 or 5 years ago, transiting from another web content management system. The transition was a lengthy process, mainly because we had to switch over the look and feel and content of the existing site. Sitecore is a great tool and is very flexible, but it requires more skill and people to maintain then our previous CMS. We enjoyed the previous one, but made the switch because of the capability and functionality available with Sitecore. I would recommend Sitecore, but just as long as the team that supports it has the technical skill and there is a well thought out plan for how it should be configured.Because Sitecore is essential just an online platform that is a .net application, you can set up and configure the system anyway you want, and get as granular as you want with the permissions. The system is real flexible and if you can think of it, the system can most likely do it! It is a more advanced system then some of the other CMS out there (which is also a con).

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Brittany Hart

Not for everyone, but perfect for many

Used daily for 1-2 years
Reviewed 2019-04-02
Review Source: Capterra

I am not a developer myself, but I worked VERY closely with them as a front-end designer and content manager. It got complex sometimes, but most of the time we needed something done or an overhaul on the website, the developers knew exactly how to handle it. I was really impressed.For those who have large or complex websites, Sitecore has a lot of features that will cover your needs. I haven't run into something that isn't possible with Sitecore because of it's customization and adaptability.

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Amie Sedlock

We work with a partner and it is a great platform with Mindtree

Used daily for 2+ years
Reviewed 2017-09-06
Review Source: Capterra

We get a lot of marketing benefit and once everything is connected we will be able to provide marketing ROI. It is connected to everything , and we are integrating even more to it. Salesforce, email, and more.

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Sitecore pricing

Pricing options
Free trial
View Pricing Plans

Various pricing options available, depending on various usage factors:

Demo: a free demo can be requested before purchasing
Sitecore Experience Platform: pricing depends on the number of server installations and the number of simultaneous users
Sitecore Foundry: works as an add-on to the Sitecore Experience Platform and pricing depends on number of distributed websites to be installed
Sitecore for internal use: pricing is defined by number of employees on the system

Sitecore features

Content Management

API (175 other apps)
Access Control (50 other apps)
Activity Dashboard (65 other apps)
Automatic Notifications (65 other apps)
Custom Forms (56 other apps)
Customizable Branding (94 other apps)
Customizable Templates (90 other apps)
Data Import/Export (61 other apps)
Discount Management (45 other apps)
Drag & Drop Interface (72 other apps)
Electronic Payments (67 other apps)
Order Processing (44 other apps)
Product Catalog (61 other apps)
Reporting & Statistics (60 other apps)
SSL Security (50 other apps)
Search Functionality (66 other apps)
Third Party Integration (102 other apps)
eCommerce Integration (47 other apps)
eCommerce Management (61 other apps)

Additional information for Sitecore

Key features of Sitecore

  • Sitecore Experience Profile™
  • Web experience mangement
  • Mobile experience management
  • Content and product management
  • Cross channel data analysis
  • Digital asset management
  • App experience management
  • Social experience
  • Commerce experience
  • Email experience
  • Analysis and insights
  • A/B testing
  • Marketing automation
  • Behavioural targeting
  • Rules-based targeting
  • Predictive marketing
  • Marketing reports
  • Customer segmentation
  • Goal tracking
  • Real-time personalization
View All Features

Benefits

Gain detailed insights into individual customer engagement with the Sitecore Experience Profile™

Manage content throughout your site with the Sitecore CMS

Deliver content on most devices

Find what works best with the A/B testing feature

Gain user insights with detailed engagement and marketing reports