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Content Hub

4.2
(27)

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Content lifecycle and digital asset management

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(13)

Content Hub Pricing, Features, Reviews and Alternatives

Content Hub product overview

What is Content Hub?

Content Hub is a content lifecycle and digital asset management platform to store, categorize, and search high volumes of content. Features include digital rights management, AI and machine learning, custom content tagging, reporting and analytics, advanced search functionality, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base

Training options

Documentation

Content Hub FAQs

Q. Who are the typical users of Content Hub?

Content Hub has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Content Hub support?

Content Hub supports the following languages:
Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Norwegian (Bokmal), Russian, Spanish, Swedish, Ukrainian

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Q. Does Content Hub offer an API?

Yes, Content Hub has an API available for use.

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Q. What other apps does Content Hub integrate with?

Content Hub integrates with the following applications:
Cloudflare, Salesforce Marketing Cloud, Avalara, Siteimprove, CHILI publisher, Brightcove

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Q. What level of support does Content Hub offer?

Content Hub offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

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Content Hub features

Functionality

4.1

/5

27

Total features

40

4 categories

Most valued features by users

API
Customizable Branding
Activity Dashboard
Content Management
Reporting & Statistics
Reporting/Analytics
Customizable Templates
Access Controls/Permissions

Functionality contenders

Content Hub users reviews

Overall Rating

4.2

/5

27

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.23/10
Rating distribution

5

4

3

2

1

11

11

4

1

0

Pros
Content Hub enables me to organize my webpages easily. It's ability to allow users to edit and publish articles and reports on the same page is fantastic.
I like that this software has multiple stages of approval before changes are published allowing you to be sure that you are publishing exactly what you want.
Content Hub allows me to maintain vital information on websites and helps me effectively communicate what I desire to my audience.
Cons
The layout is extremely outdated and could use a fresh build. The tool itself also lacks reactivity and can be slow as hell at times.
Exceptionally unintuitive, complex with confusing and inconsistent naming conventions.
The aesthetics are outdated. I have never fully learned how to use this software because no one in my organization knows.

Overall rating contenders

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Brittany H.

Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Make It Yours Because You Can!

Reviewed 5 years ago

I can easily get anything done on the website that I need to. I also have people trained across the organization with limited permissions so they can't break anything, but they can make updates and submit them to the publishing queue, where I just review them before publishing. Being able to delegate little tasks like that lets me focus on more front-end work. It's easy, it's customizable, and I love it.

Pros

I love the customization available with this software. For one, it does its job out of the box. But get a developer on your team and you can run leagues ahead your competition with your website. Use templates, develop your CSS, create new object types to put on your website, or customize the objects that come out of the box. I'm not a developer myself, so I can't speak to how user-friendly that side of it is, but I've worked with a few developers who are able to fly through customization requests. Everything is granular in permissions too: you can create groups for permissions or individuals, and you can get pretty detailed in what those permissions are. It's incredible on so many levels for so many different sizes of teams.

Cons

It does cost money. Not a cheap product. But if you need a website that's more complex than a blog, it should be worth it. Just make sure to get buy in from everyone involved with setting the budget. Customer service can connect you with sales reps who would be more than happy to provide you with content to show the ROI if you aren't sure how to bring the C Suite onboard. Then you don't have to worry so much about getting your annual budget approved just to stay in the same system. Get everyone committed to the spend!

AR
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Anonymous Reviewer

Verified reviewer

Law Enforcement, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Not a friendly CMS

Reviewed 3 years ago
Pros

I honestly cannot think of anything I like about this software that other content management softwares don't have.

Cons

At least the version I use is definitely not user-friendly. It is slow and complicated to use. Everything is complicated and takes forever. The aesthetics are outdated. I have never fully learned how to use this software because no one in my organization knows. We have all learned by trial and error and random online forums. I cannot wait to use a different CMS for our company website.

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Steve M.

Verified reviewer

Nonprofit Organization Management, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This is not the CMS you are looking for

Reviewed 3 years ago

We were initially excited about their new accelerator product, SXA, but soon realized that compared to other visual builders on the market it was at least three generations behind. The targeting/audience was really unknown--you had to have extensive coding knowledge to use it, but it was cumbersome if you did actually want to just code. If you didn't have coding experience, it was totally unusable, so you're much better off with a WordPress page builder solution (which is what we now use).

Pros

The only real thing we liked about using Sitecore's CMS was the stability. It didn't crash more than a few times a year, and it never got hacked (that we know about ).

Cons

Where do I start ? This product is just awful. It's hard to use. It's not friendly to marketers, only developers. It requires extensive customization and coding just to produce a simple site. There is no upside to the expense and effort if you're a marketer or content producer wanting to publish good content quickly.

AF
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Adam F.

Entertainment, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Not for Everyone, but a strong product for the features

Reviewed 3 years ago

ContentHub has provided us with a great solution that we only see expanding upon as we mature in digital marketing.

Pros

The biggest aspect of Siteore is the ability to offer personalization at a price that rivals most MarTech offerings today.

Cons

Not the easiest to use, and definitely not cheap for smaller organizations. You need to do your homework.

AR
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Anonymous Reviewer

Verified reviewer

Food Production,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Highly customizable .NET based enterprise CMS with a bit of a learning curve

Reviewed 5 years ago

For large enterprise operations with a fully staffed full time team to support this is a great option. Especially for small to medium multi-site environments. Scaling up from dozens to hundreds of sites however looks like it would be a challenge to govern content and code base.

Pros

For experienced .NET teams familiar with the Sitecore platform we can customize and extend virtually every feature of the CMS. Newer marketing automation features really enable us to take our marketing and retail based sites to a much higher level of sophistication with modern features like content personalization and real-time A/B testing etc.

Cons

Once our team got familiar with the Sitecore way of configuring sites they felt effective, however that ramp up time a longer than some other systems. That has made it difficult to find experienced talent. It has also made outsourcing more experience than some other more common CMS systems like Wordpress or Drupal.

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