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Survicate vs Hotjar Comparison (2026)
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Good recommendations?
Overview
Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.
See how people are really using your site, and uncover insights to make the right changes. With Hotjar's all-in-one digital experience insights platform, you'll get to know your users at every step of their journey, through interviews, behavioral insights, and frequent feedback.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
99
5
4
3
2
1
69
25
4
0
1
- Value for money
- Ease of use
- Features
- Customer support
4.6
545
5
4
3
2
1
367
160
15
1
2
- Value for money
- Ease of use
- Features
- Customer support
Pros
Pauline P.
Senior Graphic Designer
Graeme T.
Group Quality Lead
Vladimir P.
Senior Marketing Manager
Pros
Peter C.
Regional Director of Business Development
Orion Q.
Head of Marketing
Bartosz J.
Head of Technology
Cons
Gretchen N.
Director
Mathilde M.
Lead user research
Jimmy Y.
Product manager
Cons
Sarah F.
Marketing Technologist
Bharat G.
VP, Enginnering
Sarah F.
Marketing Technologist
- Vendor responds to reviews
- Last review10 months ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features85
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Advocate Management
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Audience Targeting
- Behavior Analytics
- Behavior Tracking
- Behavioral Analytics
- CRM
- CSAT Survey Structure
- Campaign Management
- Campaign Tracking
- Charting
- Click Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conditional Logic
- Continuous Feedback
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Demographic Data
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Reminders
- Engagement Tracking
- Feedback Management
- For Mobile
- For Websites
- Forms Creation & Design
- Funnel Analysis
- Generative AI
- Geotargeting
- Heatmaps
- Interactive Reports
- Issue Tracking
- KPI Monitoring
- Landing Pages/Web Forms
- Lead Capture
- Live Results Sharing
- Mobile Survey
- Moderated Usability Testing
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- Multiple Site Management
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Offboarding
- Onboarding
- Online Polling
- Performance Metrics
- Problem Area Alerts
- Prototype Creation
- Pulse Surveys
- Qualitative Comparative Analysis
- Quantitative Metrics
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Review Monitoring
- Review Notification
- SSL Security
- Screen Activity Recording
- Scroll Maps
- Search/Filter
- Segmentation
- Sentiment Analysis
- Session Recording
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Software Testing Management
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Usability Testing
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Research Analysis
- Video Support
- Video recording/Transcriptions
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Website Integration
- Widgets
- Word Clouds
- Workflow Automation
- Total features108
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Advocate Management
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Audience Targeting
- Behavior Analytics
- Behavior Tracking
- Behavioral Analytics
- CRM
- CSAT Survey Structure
- Campaign Management
- Campaign Tracking
- Charting
- Click Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conditional Logic
- Continuous Feedback
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Demographic Data
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Reminders
- Engagement Tracking
- Feedback Management
- For Mobile
- For Websites
- Forms Creation & Design
- Funnel Analysis
- Generative AI
- Geotargeting
- Heatmaps
- Interactive Reports
- Issue Tracking
- KPI Monitoring
- Landing Pages/Web Forms
- Lead Capture
- Live Results Sharing
- Mobile Survey
- Moderated Usability Testing
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- Multiple Site Management
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Offboarding
- Onboarding
- Online Polling
- Performance Metrics
- Problem Area Alerts
- Prototype Creation
- Pulse Surveys
- Qualitative Comparative Analysis
- Quantitative Metrics
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Review Monitoring
- Review Notification
- SSL Security
- Screen Activity Recording
- Scroll Maps
- Search/Filter
- Segmentation
- Sentiment Analysis
- Session Recording
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Software Testing Management
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Usability Testing
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Research Analysis
- Video Support
- Video recording/Transcriptions
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Website Integration
- Widgets
- Word Clouds
- Workflow Automation
Integrations
- Total integrations65
- AB Tasty
- AWeber
- ActiveCampaign
- Agile CRM
- Aha!
- Airtable
- Amplitude
- Appcues
- Asana
- Basecamp
- BigCommerce
- Braze
- Calendly
- Campaign Monitor by Marigold
- ClickFunnels
- ClickUp
- Close
- Coda
- Constant Contact
- Contentsquare
- Copper
- Customer.io
- Drift
- Drip
- Drupal
- Firebase
- Firmao CRM
- Freshdesk
- Freshpaint
- Freshsales
- Fullstory
- GetResponse
- Glassbox
- Gmail
- Google Analytics 360
- Google Chrome
- Google Drive
- Google Sheets
- Help Scout
- HelpDocs
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Instapage
- InvoiceBerry
- Iterable
- Jira
- Joomla
- Kajabi
- Kameleoon
- Kartra
- Keap
- Kissmetrics
- Kit
- Klaviyo
- Leadpages
- Linear
- LiveChat
- MailerLite
- Mailgun
- Manago AI
- Marketo Engage
- Marketo Sales Connect
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Miro
- Mixpanel
- MySQL
- Netskope One Platform
- Omniconvert
- OneDrive
- Ontraport
- Ortto
- Pipedrive
- Podio
- PrestaShop
- Productboard
- QuickSilk
- Reply
- RudderStack
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Segment
- SendGrid
- SessionCam
- Shopify
- Skyvia
- Slack
- Smartlook
- Smartsheet
- Squarespace
- Tealium Customer Data Hub
- Todoist
- Tray.io
- Trello
- Trustpilot
- UXCam
- Unbounce
- VERO
- Webflow
- Weebly
- Wix
- WooCommerce
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- iPresso
- monday AI Work Platform
- tl;dv
- Total integrations67
- AB Tasty
- AWeber
- ActiveCampaign
- Agile CRM
- Aha!
- Airtable
- Amplitude
- Appcues
- Asana
- Basecamp
- BigCommerce
- Braze
- Calendly
- Campaign Monitor by Marigold
- ClickFunnels
- ClickUp
- Close
- Coda
- Constant Contact
- Contentsquare
- Copper
- Customer.io
- Drift
- Drip
- Drupal
- Firebase
- Firmao CRM
- Freshdesk
- Freshpaint
- Freshsales
- Fullstory
- GetResponse
- Glassbox
- Gmail
- Google Analytics 360
- Google Chrome
- Google Drive
- Google Sheets
- Help Scout
- HelpDocs
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Instapage
- InvoiceBerry
- Iterable
- Jira
- Joomla
- Kajabi
- Kameleoon
- Kartra
- Keap
- Kissmetrics
- Kit
- Klaviyo
- Leadpages
- Linear
- LiveChat
- MailerLite
- Mailgun
- Manago AI
- Marketo Engage
- Marketo Sales Connect
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Miro
- Mixpanel
- MySQL
- Netskope One Platform
- Omniconvert
- OneDrive
- Ontraport
- Ortto
- Pipedrive
- Podio
- PrestaShop
- Productboard
- QuickSilk
- Reply
- RudderStack
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Segment
- SendGrid
- SessionCam
- Shopify
- Skyvia
- Slack
- Smartlook
- Smartsheet
- Squarespace
- Tealium Customer Data Hub
- Todoist
- Tray.io
- Trello
- Trustpilot
- UXCam
- Unbounce
- VERO
- Webflow
- Weebly
- Wix
- WooCommerce
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- iPresso
- monday AI Work Platform
- tl;dv
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