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TargetBay

Reviews, Personalized Emails and Product Recommendations

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TargetBay - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

TargetBay overview

What is TargetBay?

TargetBay is a eCommerce personalization solution which combines four modules covering product reviews, product recommendations, email personalization, and behavioral pop ups. The system is aimed at eCommerce stores of any size, and allows users to purchase any combination of modules to suit their requirements.

TargetBay includes an automated review generation system which encourages customers to review their purchases using site pop ups and emails. Users can moderate reviews to screen out spam or fake posts, and respond to customer reviews with comments. Best-selling, related, and similar products can be recommended to customers, and users can create bundle offers to cross-sell supporting products. Personalized email marketing campaigns can be targeted to different customer segments, and scheduled for delivery or triggered by customer actions. Emails can be sent for cart abandonment, reorder reminders, back-in-stock notifications, price drops, birthdays or anniversaries, and more. Users can also enable a range of customizable pop ups for cart abandonment, site abandonment, upselling, cross-selling, email list signups, reviews generation, and welcoming first-time shoppers.

Key benefits of using TargetBay

Feedback collection can be automated using emails and popups to reach out to customers, and customers can submit reviews by email without leaving their inbox.

Users can moderate all customer reviews to eliminate fake and spam reviews, and comment on reviews to start one-to-one conversations with customers.

Custom popups can be triggered for cart abandonments, site abandonment, email list signups, cross-selling, upselling, feedback collection, and more.

Bundle offers can be created and used to cross-sell additional products based on the product added to the cart.

Customers can be segmented based on their shopping patterns and sent targeted, personalized emails based on their behavior and interests.

Starting price

20usage based /
per month

Alternatives

with better value for money

TargetBay’s user interface

Ease of use rating:

4.9

(77)

TargetBay pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(9)

5(68)

What do users say about TargetBay?

Their customer service team is also top-notch — quick, knowledgeable, and eager to help.

Select to learn more

Who uses TargetBay?

Based on 77 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail

Consumer Goods

Automotive

Sporting Goods

Others

Use cases

Email Marketing

Review Management

Retargeting

SMS Marketing

Small Business eCommerce

TargetBay's key features

Most critical features, based on insights from TargetBay users:

Email campaign management

4.9

(23)

Email marketing

4.9

(14)

Review monitoring

5.0

(14)

Campaign analytics

4.8

(12)

List management

4.8

(16)

Customer segmentation

5.0

(10)

All TargetBay features

Features rating:

4.9

(77)

Campaign scheduling

4.7

(10)

Contact management

4.8

(5)

Drag & drop

5.0

(1)

Feedback management

5.0

(3)

SEO management

5.0

(2)

Mass texting

5.0

(4)

Reviews management

5.0

(3)

Promotions management

5.0

(1)

Ratings/Reviews

5.0

(2)

Reminders

5.0

(1)

Review notification

5.0

(11)

Reporting & statistics

4.8

(8)

Response management

5.0

(8)

eCommerce management

5.0

(1)

Shopping cart

5.0

(4)

Templates

(0)

Recommendations

(0)

Product recommendations

(0)

Personalization

(0)

Multi-Channel marketing

5.0

(1)

Loyalty program

(0)

Lead generation

(0)

Commenting/Notes

(0)

TargetBay awards

SMS Marketing

80/100

TargetBay alternatives

TargetBay

4.9

(77)

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.9

Value for Money

4.8

Customer Support

5.0

Trustpilot

4.5

(1.2K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

TrueReview

5.0

(132)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Birdeye

4.7

(701)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

TargetBay pricing

Value for money rating:

4.8

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

BayReviews (Free)

0.00

Features included:

100 Review Request
Emails and 25 Product Reviews

BayReviews (Growth)

Per month

Features included:

100 Site Reviews
50 Picture Reviews
Emails
Google Rich Snippets and 400 Product Reviews
Unlimited Review Request

BayReviews (Professional)

199

Per month

Features included:

250 Picture Reviews
500 Site Reviews
Emails
Google Rich Snippets
Google Shopping Ads
Smile.Io Integration and 1000 Product Reviews
Unlimited Review Request

BayReviews (Premium)

299

Per month

Features included:

1000 Site Reviews
500 Picture Reviews
Emails
Google Rich Snippets
Google Shopping Ads
Photo Gallery
Smile.Io Integration and 3000 Product Reviews
Unlimited Review Request

BayReviews (Enterprise)

No pricing info

Features included:

Emails
Google Rich Snippets
Google Shopping Ads
Photo Gallery
Smile.Io Integration and Unlimited Product Reviews
Unlimited Picture Reviews
Unlimited Review Request
Unlimited Site Reviews

BayEngage

Per month

Features included:

Easy Drag-and-Drop Editor and Intuitive Dashboard
Powerful Email Marketing Tools - 250+ Pre-Built Email Templates

User opinions about TargetBay price and value

Value for money rating:

4.8

(77)

To see what individual users think of TargetBay's price and value, check out the review snippets below.

“Love the analytics that show the results of any campaign we do. They also have great customer service if I ever need help.”

Mike S.

Owner

“Very easy to use on the backend and has many different ways to reach our customers. We like the ability to approved our customers reviews.”

Jesse K.

Business owner

TargetBay integrations (6)

Integrations rated by users

We looked at 77 user reviews to identify which products are mentioned as TargetBay integrations and how users feel about them.

BigCommerce

Integration rating: 4.5 (2)

“Integrating with our e-commerce platform was critical to making this work. ”

Hector B.

Marketing / Media Director

Other top integrations

TargetBay customer support

What do users say about TargetBay customer support?

Customer support rating:

4.8

We analyzed 42 verified user reviews to identify positive and negative aspects of TargetBay customer support.

A large number of users highlight TargetBay's customer support as responsive, friendly, and genuinely invested in client success.

Widely noted by reviewers, the support team is easy to reach and resolves issues quickly, often within minutes.

A fair number of users appreciate the hands-on onboarding, training, and follow-up provided by the support staff.

Multiple users mention that support is proactive, regularly checking in and introducing new features to ensure satisfaction.

Support options

Phone support

Knowledge base

Email/help desk

Chat

Training options

In person

Live online

To see what individual users say about TargetBay's customer support, check out the review snippets below.

“The team at TargetBay provides the very best customer service in a timely, professional, and friendly manner, and care about my success.”

Pam S.

Owner

“You are able to get in contact with someone and a real person in minutes to help resolve issues you may face.”

Michael R.

Marketing Coordinator

“I loved to choose TargetBay today, I never imagined that they could help me so quickly and provide me with a guaranteed service, that seemed incredible to me.”