App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Thrio
5
5
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contact center technology. Done right.
Last updated: March 2026
Thrio Alternatives & Competitors (2026)
Top 5 free alternatives
DialedIn CCaaS
Cloud-based contact center solution to streamline operations
0.3
Value for money
Starting price
0.2
Functionality
Agent Interface
5/5
Auto-Dialer
4.8/5
Activity Dashboard
4.7/5
Top Features
Archiving & Retention
N/A
Automated Routing
N/A
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.4
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Archiving & Retention
N/A
Auto-Dialer
N/A
Automated Routing
N/A
Ringover
100% cloud phone for startups and SMEs
0.5
Value for money
Starting price
0.3
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Alerts/Escalation
N/A
Automated Routing
N/A
3CX
Web & mobile-based (Android, iOS) communications system.
0.7
Value for money
Starting price
0.6
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Agent Interface
N/A
Auto-Dialer
N/A
Automated Routing
N/A
CloudTalk
Cloud-based call center software for sales and support teams
0.8
Value for money
Starting price
0.7
Functionality
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Top Features
Auto-Dialer
N/A
Automated Routing
N/A
Twilio
Build, Scale, and Operate Customized Communication Solutions
0.8
Value for money
Starting price
0.5
Functionality
Archiving & Retention
4.5/5
Automated Responses
4.4/5
Alerts/Notifications
4.3/5
Top Features
Activity Dashboard
N/A
Activity Tracking
N/A
Agent Interface
N/A
Bitrix24
All in one business management workspace
0.8
Value for money
Starting price
0.7
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Agent Interface
N/A
Alerts/Escalation
N/A
Alerts/Notifications
N/A
Zendesk Suite
AI powered customer service across all channels
0.8
Value for money
Starting price
0.6
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Access Controls/Permissions
N/A
Agent Interface
N/A
Auto-Dialer
N/A
JustCall
AI-Powered Customer Communication for Sales & Support Teams
0.9
Value for money
Starting price
0.9
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Activity Tracking
N/A
Agent Interface
N/A
Automated Routing
N/A
Dialpad
Cloud communications system for enterprise businesses
0.9
Value for money
Starting price
0.8
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.8/5
Archiving & Retention
4.2/5
Top Features
Activity Dashboard
N/A
Automated Routing
N/A
Aircall
AI powered customer communications platform
1.0
Value for money
Starting price
0.9
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Agent Interface
N/A
Alerts/Escalation
N/A
0.9
Value for money
Starting price
0.8
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
API
N/A
Archiving & Retention
N/A
Auto-Dialer
N/A
0.5
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.4/5
Automated Attendant
4.3/5
Top Features
Activity Dashboard
N/A
Activity Tracking
N/A
Agent Interface
N/A
0.9
Value for money
Starting price
0.7
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Access Controls/Permissions
N/A
Alerts/Notifications
N/A
0.2
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
Automated Routing
5/5
Automatic Call Distribution
4.9/5
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
Agent Interface
N/A
0.5
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
Access Controls/Permissions
N/A
Archiving & Retention
N/A
1.2
Value for money
Starting price
1.3
Functionality
Auto-Dialer
5/5
Automated Attendant
5/5
Activity Dashboard
3.9/5
Top Features
Automated Routing
N/A
0.9
Value for money
Starting price
0.7
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Ad hoc Query
N/A
Top Features
Agent Interface
N/A
API
N/A
Archiving & Retention
N/A
0.3
Value for money
Starting price
0.5
Functionality
Auto-Dialer
5/5
Alerts/Escalation
1/5
AI/Machine Learning
N/A
Top Features
Agent Interface
N/A
Automated Routing
N/A
5.0
Value for money
No pricing info
Starting price
5.0
Functionality
2-Way Messaging
N/A
Activity Monitoring
N/A
AI/Machine Learning
N/A
Top Features
Alerts/Escalation
N/A
Archiving & Retention
N/A
Auto-Dialer
N/A