Zapnito Pricing Plan & Cost Guide

Zapnito

Knowledge sharing + expert community SaaS platform

4.85/5 (27 reviews)

Zapnito Pricing

Pricing model: Subscription

Contact Zapnito for pricing information.

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Zapnito Pricing Reviews

Pros
  • It's really easy to update our hub with content and there have been some great features like video panels that have even allowed us to share quality video content.Russell V.Read the full review
  • Better than a hosted CMS. The team really care about this kind of product and want you to succeed.Verified ReviewerRead the full review
  • The team are a really helpful and provide lots of support to resolve issues. The videos and guides are great.Ellen T.Read the full review
Cons
  • The limitations of being a closed source platform means some elements are difficult to change without having the team at Zapnito involved. This can be a hindrance if projects are time sensitive.Sunil C.Read the full review
  • Missing the 'slack-like' functionality of conversations, but I understand this is in the pipeline and will be introduced soon.Judith B.Read the full review
  • Sorry but I find it very difficult to say anything I don't like about this software. If I was going to improve one thing it would the analytics tool UX.Jack J.Read the full review
100%
recommended this to a friend or a colleague

4 reviewers had the following to say about Zapnito's pricing:

Youri Hermes

Overall very happy

Used daily for less than 6 months
Reviewed 2019-06-27
Review Source: Capterra

Pros
The many possibilities it has to offer to personalise the community exactly to your needs. Also, we are very happy for the great customer support we get. The Zapnito team is involved to our success, which stimulates the development of our platform.

Cons
The costs for additional development is not cheap. But if more Zapnito customers are interested in the same features, they will develop it for free.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Judith Burchett

Easy to use, lots of useful features, new features added regularly, fantastic customer support

Used daily for 6-12 months
Reviewed 2017-11-15
Review Source: Capterra

A tailored website with all the functionality we need, but without the long development and testing time and at a very good price.

Pros
It's been very easy to use and adapt to our needs. It is instinctive to use and has allowed us to create a site that exactly fits with what we want - every time I've had a question about something we'd like to do, the team has been able to show me a feature that can do it. I've also been impressed by the new features introduced on a pretty much weekly basis. Everything is backed up with efficient, professional and friendly customer support - every time I've had a question, I've received help quickly.

Cons
Missing the 'slack-like' functionality of conversations, but I understand this is in the pipeline and will be introduced soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Thought Leadership Made SO Easy

Used weekly for 6-12 months
Reviewed 2019-01-28
Review Source: Capterra

Thought leadership marketing, community build and engagement, lead generation, marketing services revenue creation.

Pros
This is so easy and cost effective to use. If you have experts whose thought leadership you are trying to promote, this is the solution for which you have been looking. It doesn't require any heavy lifting at all. You can be up and marketing in a couple days. It perfectly blends CMS and collaboration functionality to create a branded platform for showcasing your thought leadership and engaging your community. Perfect.

Cons
I wished I had known about it 2 years ago before investing a lot of money, time and stress in building a bespoke website to do what this does seamlessly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steve Hall

Unique approach combined with great customer support

Used daily for less than 6 months
Reviewed 2019-07-03
Review Source: Capterra

Our customer engagement on a community-style platform through a homegrown solution needed work - the ability to help users to connect with one another, but keep a specific focus on content and conversation groups meant our needs were quite varied. Ultimately, we want to drive customer engagement and usage to demonstrate value for a membership service - we won't know for some time yet whether we've yet hit the heights we're aspiring to. Still, throughout the planning and rollout phases, Zapnito have been impeccable in their problem-solving ability and tailoring their approach to us. The platform is set up to meet our needs, we've been able to customise to what we need in about 95% of instances where we've wanted to, and we've received positive feedback from users as we've rolled this out.

Pros
I'm most interested in two things: First, the potential to let contributors become content creators and for them to position themselves as experts - this is extremely well set up to do that. Second, I like the adaptability of the platform - it's intuitive to set up, but we've been able to take a different approach to many of the other examples of platform users that we've come across, which has helped adapt to our needs.

Cons
It would be good to have more white-label functions: if we didn't like the names of 'rooms' for example, we might want to change that. That said, there's not yet been many instances where Zapnito haven't been able to either adjust to what we needed, or put it on their roadmap for development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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