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GoSquared Pricing, Features, Reviews and Alternatives

GoSquared product overview

What is GoSquared?

GoSquared is the only platform built to manage the full lifecycle of the customers of your subscription businesses, from acquisition to retention.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Knowledge Base
Email/Help Desk

Training options

Live Online
Webinars
In Person
Documentation

GoSquared pricing information

Value for money

4.7

/5

27

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GoSquared features

Functionality

4.7

/5

27

Total features

26

7 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Mobile Access
Contact Management
Campaign Management
Internal Chat Integration
Marketing Automation
User Interaction Tracking

Functionality contenders

GoSquared users reviews

Overall Rating

4.9

/5

27

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.67/10
Rating distribution

5

4

3

2

1

25

1

0

1

0

Pros
GoSquared also provide excellent and friendly support and services. GS provide great tools for learning more about customers and a simple interface with great dashboards and plug-ins.
GoSquared provides historical and real-time website analytics that are easy to understand and filter through. Their support team is super responsive and great to work with.
The team are awesome, very friendly and helpful to us and our customers. As a software provider ourselves, we only recommend tech that we think to be great, like GoSquared.
Cons
This after you even pay, they will take away features from you until you contact their customer service, which AGAIN DOES NOT REPLY.
There are a few issues that we have found, but honestly have failed to report because they are so minor. And we can always get what we need on the desktop version.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product; great team... and our customers love GoSquared too!

Reviewed 5 years ago

Helps our customers understand how to get the most from the websites they create using our software and therefore makes our product work better and our customers happier.

Pros

That it enables you to do something with your website analytics, not just see what the stats are. Smart Groups for automated reporting and targeted messaging is an especially cool feature. The team are awesome, very friendly and helpful to us and our customers. As a software provider ourselves, we only recommend tech that we think to be great, like GoSquared.

Cons

It could be better geared for enterprise customers. (We provide GoSquared access to all our customers so that they can get the best from the websites they build using our tech.) Sometimes it could be easier to manage all of our customers' accounts simultaneously.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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GoSquared are our go to platform for realtime people analytics and integration for our clietns.

Reviewed 4 years ago

Instead of us building a real-time analytics platform or having to customise and integrate something into our backend we have been able to use GS for a key feature-set as a value add for our clients with tight integration into Zapnito.

Pros

Simplicity, performance and integration services. GoSquared also provide excellent and friendly support and services. GS provide great tools for learning more about customers and a simple interface with great dashboards and plug-ins. We recommend GS as an add-on to all our accounts.

Cons

More white-label and multi-tenant features for enterprise clients. There are not alot of cons I can think of besides the above.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Required to contact customer service to upgrade, but customer service does not exist...

Reviewed 2 years ago

negative

Pros

It doesn't matter what i like, because I can't use the software. After I paid, they require me to contact customer service to use the product. Customer service does not exist.

Cons

The company itself builtin the greatest growth reduction they could, which is a requirement to contact their, non-existing, customer service to upgrade or even use the plan. This after you even pay, they will take away features from you until you contact their customer service, which AGAIN DOES NOT REPLY.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works like a charm!

Reviewed 4 years ago

We got to know a ton of information about our users use of our platform: hourly usage, peak times, geographical info, most active pages, etc. As opposed to Google Analytics you can view a lot of detailed info in real time. If you enable and use the "People Analytics" you can pinpoint the behavior of specific users. Extremely useful!

Pros

GoSquared provides us with real time visitor analytics of our SaaS platform's usage. Setting it up is a breeze and you're able to view the results right away. We mostly use it for analytics but they have other great features that we have not explored yet.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am using the product to know about visitors on my web site and it does the job perfectly.

Reviewed 5 years ago

I can see the impact of postings on Linked-In on the activity on my web page.

Pros

Simple to use by adding some data in my web site. I am using NotePad++ to insert the data at the right place into the code of each page of the web site. My need being limited this is all I need to do. I get a daily reports about visitors by email. Then I can go to the web site to have more details.

Cons

Nothing to dislike in my case. It cannot be easier to use. Perhaps I could find problems if I was using all the features; but it seems rather well done.

GoSquared FAQs and common questions

Q. What type of pricing plans does GoSquared offer?

GoSquared has the following pricing plans:
Free Trial: Available


Q. Who are the typical users of GoSquared?

GoSquared has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does GoSquared support?

GoSquared supports the following languages:
English


Q. Does GoSquared support mobile devices?

GoSquared supports the following devices:
Android, iPad, iPhone


Q. Does GoSquared offer an API?

Yes, GoSquared has an API available for use.


Q. What other apps does GoSquared integrate with?

GoSquared integrates with the following applications:
Zapier, Slack, Mailchimp, Zendesk


Q. What level of support does GoSquared offer?

GoSquared offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk

Common GoSquared comparisons

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