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Asure
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payroll and tax management software
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Asure - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Asure overview
Based on 280 verified user reviews
What is Asure?
Asure Payroll & Tax Management is a payroll solution with key features that include payroll reporting, direct deposit, tax compliance, payroll management, W-2 preparation, employee database, and more.
Who uses Asure?
Reviews for Asure Payroll & Tax Management come from a wide variety of industries, including construction (10% of reviewers), non-profit organization management (7%), and hospital & health care (6%). The most frequent use case for Asure Payroll & Tax Management cited by reviewers is payroll (75% of reviewers).
Starting price
Pros & Cons
Usability
Oversight
Reliability
Customization
Correspondence
Asure’s user interface
Asure pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.0
Ease of use
4.0
Customer support
4.1
Reviews sentiment
What do users say about Asure?
Users report Asure Payroll & Tax Management offers flexible payroll processing, timely payments, and helpful employee management features. They appreciate the ability to generate various reports, customizable service levels, and responsive customer support, though experiences with support can be inconsistent and communication sometimes lacks clarity.
They find the software generally easy to use after initial setup, but mention a dated interface, occasional glitches, and a learning curve for new users. Some say reporting and customizations are complex, and pricing can be higher than alternatives. They note issues with email responsiveness and payment processing accuracy at times.
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Who uses Asure?
Based on 280 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Asure's key features
GetApp's analysis of 78 verified user reviews collected between July 2021 and January 2025 identifies Asure Payroll & Tax Management's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Asure Payroll & Tax Management's payroll reporting capabilities for their ease of access and instant generation. They find the reports helpful for audits, department performance reviews, and bookkeeping. Users report the need for more customizable reports and better data points. Some reviewers mention issues with report accuracy and the lack of local report uploads. They also highlight the importance of having reports in Excel format and the support from team members when building reports. Of the 31 Asure Payroll & Tax Management users who gave detailed accounts of their use of Payroll Reporting, 100% rated this feature as important or highly important.
Aimee M.
Office Manager
lori s.
BUSINESS MANAGER
Users report that Asure Payroll & Tax Management's direct deposit feature is essential for timely and efficient employee payments. They appreciate the elimination of physical checks and the ease of setup. Reviewers highlight the importance of compliance with NACHA rules and the overall satisfaction of employees. Some users mention occasional issues with deposit errors and the need for better handling of canceled deposits. They find the service saves time and ensures employees are paid consistently. Of the 33 Asure Payroll & Tax Management users who gave detailed accounts of their use of Direct Deposit, 97% rated this feature as important or highly important.
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Donna R.
Controller
Paul D.
Bookkeeper
Reviewers indicate that Asure Payroll & Tax Management's tax compliance capabilities relieve them of the burden of tax reporting and filing. They appreciate the timely and accurate handling of tax responsibilities, which helps avoid penalties. Users highlight the knowledgeable support from representatives and the ease of staying compliant with federal and state regulations. Some reviewers express concerns about occasional tax rate update issues and unresponsive support for tax-related questions. Of the 29 Asure Payroll & Tax Management users who gave detailed accounts of their use of Tax Compliance, 97% rated this feature as important or highly important.
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Karisa J.
Member
Ann H.
Accountant
Users report that Asure Payroll & Tax Management's payroll management capabilities cover all aspects of payroll processing, saving them time and effort. They appreciate the ease of use, intuitive system, and the ability to track and manage biweekly pay. Reviewers mention the importance of accurate and prompt employee payments. Some users note frustrations with manual monitoring, timezone differences, and the need for better client communication. They find the service user-friendly and comprehensive. Of the 30 Asure Payroll & Tax Management users who gave detailed accounts of their use of Payroll Management, 93% rated this feature as important or highly important.
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Celina F.
Managing Partner
John S.
Owner
Reviewers appreciate Asure Payroll & Tax Management's W-2 preparation capabilities for their accuracy and timeliness. They find the service saves time and ensures compliance with tax reporting requirements. Users highlight the convenience of having W-2s handled and delivered early. Some reviewers mention issues with foreign addresses and the lack of electronic consent for W-2s. They value the support provided by Asure in managing year-end reporting and employee tax documentation. Of the 29 Asure Payroll & Tax Management users who gave detailed accounts of their use of W-2 Preparation, 93% rated this feature as important or highly important.
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Linda A.
VP Operations
ALAN G.
ACCOUNTNAT
Users report that Asure Payroll & Tax Management's employee database is comprehensive and easy to use. They appreciate the ability to access and manage employee information, including roles, tax, and payroll details. Reviewers highlight the importance of having a reliable database for cross-checking with existing records and providing information to 401k and insurance providers. Some users mention difficulties with website navigation and setup. They find the database helpful for tracking employee deductions and maintaining terminated employee information. Of the 17 Asure Payroll & Tax Management users who gave detailed accounts of their use of Employee Database, 82% rated this feature as important or highly important.
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Jennifer C.
Optometrist Owner
Janice R.
Controller
All Asure features
Features rating:
Asure awards
Asure alternatives
Asure integrations (9)
Asure customer support
What do users say about Asure customer support?
Customer support rating:
We analyzed 89 verified user reviews to identify positive and negative aspects of Asure customer support.
Widespread user sentiment highlights quick, knowledgeable, and friendly responses from the support team.
A number of users appreciate always being able to reach staff by phone and receiving prompt assistance with issues.
Multiple users value the team's willingness to explain, assist, and follow up on questions or concerns.
A limited number of users report inconsistent support quality, slow responses, and difficulty reaching the right contact person.
Support options
Training options
To see what individual users say about Asure's customer support, check out the review snippets below.
“Asure Payroll is knowledgeable of changes in the tax laws, quick to respond to inquiries, and provide ample assistance if issues arise.”
Janice R.
Controller
“The customer service reps are very responsive when you need immediate assistance.”
Paul D.
Bookkeeper
“The customer service to get things set up can be a bit of a hassle at times.”
Shaunna H.
Accounting, HR
Asure FAQs
Asure has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Asure used for?
Asure Payroll & Tax Management is a payroll management software that helps businesses manage general ledgers, handle compliance requirements, generate reports, and more on a centralized platform. It provides a self-service portal, which allows employees to access pay, salary, and tax-related information. Asure Payroll & Tax Management's built-in tax engine enables team members to calculate taxes based on federal, state, and local tax brackets, rates, and statutory limits. It lets employees manage payroll calculations for overtime, benefits, tips, garnishments, and more. It also lets supervisors generate pay, deduction, PTO, general ledger, and tax reports from within a unified platform. Asure Payroll & Tax Management allows businesses to integrate the platform with several third-party solutions, such as Quickbooks, HelloSign, and JazzHR.
Q. What languages does Asure support?
Asure supports the following languages:
English
Q. Does Asure offer an API?
No, Asure does not have an API available.
Q. What other apps does Asure integrate with?
Asure integrates with the following applications:
Harbor Compliance, DailyPay, Employee Navigator, Equifax, Lendio
Q. What level of support does Asure offer?
Asure offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base
























