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BarTender Logo

The world's most trusted barcode & RFID labeling solution

BarTender Reviews

Overall rating

4.5

/5

58

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.17/10

Reviews by rating

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Pros and cons

The features that I like the most about this software include: ease of use, functionality, great customer support, easy to setup and maintain.
Integrations is a great tool and are very powerful when wanting an action repeated easily. Librarian is a great feature to ensure label revs are tracked and managed properly.
It is very effective in doing what it promises and it looks really like a native application. It is not intrusive as well with its icon.
Sometimes it will be very time consuming to drag for the layout(alignment) I still remember how painful and stressful when we tried to come up something that has very strick requirements.
Every time our server is unavailable for an extended period of time it will give al the users an error and make the product lock up.
This is what happens when a company cuts back on 'costs' by elimiating quality assurance and customer support. SOme of the new 'features' have absolutely destroyed Database/setup connections.
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58 reviews

Recommended

EM
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Engin M.

Textiles, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Could be cheaper

Reviewed 8 months ago

Generally, I think the price of the software is huge. It doesn't seem reachable. When I compare any other programs I use, I cannot say it deserves it. I'm afraid it's because of the necessity. I mean if you have a barcode printer, you have to have a software too otherwise, it's too hard to use the machine.

Pros

This is a program that I can use easily. There are too many tools that I can add to my stickers.

Cons

I didn't like the table issue. Sometimes I need to add tables and using them as a cell is very hard. Besides blank cells are also a bit trouble. Because when you delete a cell it says "BLANK" and that changes the table length if it hits the wall.

TC
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Travis C.

Machinery, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Product Labels

Reviewed 9 months ago
Pros

Ease of use and setup is user friendly. Quick and simple to deploy. No major issues experienced during implementation.

Cons

Nothing comes to mind on this aspect. Overall good product.

JS
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Joshua S.

Wholesale, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product to give you control of your systems

Reviewed a year ago

I love working with BarTender. I use this daily and constantly recommend this service. This is a problem solver for me, and if there is no other way to accomplish what I need, I turn to BarTender

Pros

I love the ability to create and automate labels. This has been key for my company when we have some customers who have several different labels and types., We built and integration that allows this to be an automated process.

Cons

The only issue I have is their support, because they are impossible to deal with. Other than that they are great.

GA
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Gary A.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keeps my bar organised and optimised

Reviewed 3 years ago

This has definitely optimised my workflow and ability to keep track of my iMac.

Pros

The programme allows me to customise my bar to easily see the information and apps that I use all the time and hide (but still be able to access) the items I use less frequently.

Cons

I can genuinely say that there is nothing that I need that the app doesn't do.

KB
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Kimberly B.

Medical Devices, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Labels for Med Device Manufacturer

Reviewed 4 years ago

As a med device manufacturer, we were looking for a solution to a label control issue we were having in 2016. The labeling software we were using back then didn't link fields for variable data, resulting in our label operators entering lot and date information in multiple locations in different formats for a single label. It made label generation and review difficult. One of the most cited non-conformances...

Pros

It seems like every labeling obstacle I've come up against in the med device realm has been handled easily by BarTender. If it is a new use for the software to generate a specific label format, barcode, etc - the Seagull Scientific website has a wealth of training files that cover how to design and manage the file.

Cons

BarTender was a signficant upgrade from Zebra Designer, and I have no complaints about its capability or functionality in everyday use.

NS
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Nazlin S.

Information Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BarTender Regular user

Reviewed 4 years ago

BarTender is my best label printing solutions partner for the companies I worked using Microsoft Dynamics Navisiona, LS Retail and locally developed software solutions. I have been using BarTender for many years and I could not found any alternate product.

Pros

I am very happy with BarTender software. It gives us the ability to design the Barcode label on our own customization format even without a programing/coding knowledge to print a single label or thousands at a single click.

Cons

I would like to see in new update a better online help center specially online chat system or at least online submitting. It will be more convenience if the label printing comes in the order on which we send.

OL
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Oliver L.

Warehousing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for Logistics!

Reviewed 5 years ago

Overall we really like using bartender- no complaints

Pros

We use this every day for printing our shipping labels for multiple different customers. It is very easy!

Cons

The cost of getting additional licenses does add up if you do not have the demand for it but want it on multiple computers.

NZ
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Nathan Z.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Useful and Functional

Reviewed 5 years ago

We print Serialization labels, warning labels, barcodes, warranty information and much more with this program. We have owned this software for the better part of 6 years and currently have no plans on changing. Overall I would recommend this product for a manufacturing environment with label printing needs.

Pros

We have an older version but this product has a ton of features and integrates well with our network and printers. We use this program to print thousands of labels for all of our product and the customization that is available is very useful.

Cons

Licensing is an issue. Every time our server is unavailable for an extended period of time it will give al the users an error and make the product lock up. In a world of SAS I feel that they could improve on this kind of architecture. That said, we do use an older version of the software but I would make sure that new versions can handle this issue better.

JK
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Jennifer K.

Warehousing, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Clunky UI and Confusing Form Setup

Reviewed 5 years ago
Pros

A customer of ours requires that we generate bar codes for each of their shipments. They directed us to BarTender. I consider myself fairly fluent in computers, but BarTender's clunky UI and complicated form creation causes me headaches. The software is not user friendly nor is it intuitive. At the end of the day, I am able to create the required bar codes and Packing Lists our customer requires. But the hoops I have to jump to get there discourage me from recommending this software.

Cons

Once a form is created, you cannot input the data directly onto the form. You have to use a data input screen that you reach through Print Preview. It always takes me two passes to get this to work. I input the data once knowing the form will not print it for some unknown reason. I then have to re-input the data a second time and will finally be able to print. All of this could be avoided if I could input data directly onto the form.

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Ryan B.

Printing, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best barcode creation software I've found.

Reviewed 5 years ago

I absolutly love this program. If anybody ever asked me for a few suggestions about how to make barcodes, I would only point them in the direction of this program. Its all you need.

Pros

This program is a one stop shop for creating whatever barcode you need. I haven't been able to push it anywhere close to its limits because its always been simple to create the correct style barcode I needed for my various customers projects. I would research what kind of barcode I needed to make and when I go into the program all the settings or barcode types have always been there.

Cons

Its not really a con but a warning. Make sure you know the specifications of the barcode type you need to create and plug the correct information into the proper space because the program really is as good as the knowledge of the user.

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Maricela G.

Warehousing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Barcode Designer

Reviewed 5 years ago
Pros

Great and easy way to design an print barcodes, whether that be on a label or a hangtag, BarTender does the job! Easy step by step process, literally walks you through printing the type of Barcode you need.

Cons

It's a pricey software! It would have been nice if they offered support, like a chat, after purchase.

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Verified reviewer

Internet, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BarTender makes business more comfortable.

Reviewed 6 years ago

Good solution for our business. This is very Fast and easier for train person in barTender. I have got high-quality custom labels.

Pros

I have been using BarTender since 2017.It is really good and easy to use. I really like to work with it. Creating labels is easy and fast and I had design more than 1k labels. Setting up the fields that I need to delivered the data is easy to settings up. BitTender web site helps a lot to get the information such as video tutorials and other guides. First time I got the trial version. It is really good 30 days trail version. If I purchase for first time, I don’t know software is good or bad. Trail version save the money. 😊

Cons

First time I started with BarTender version 9.0, I guess which is oldest version. I was good for me until I start to work on version 10.1. That is much better update. When I want to figure out some problems there is no online QA or technical support team. There are no more cons I found.

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Verified reviewer

Food Production, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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It's Just OK

Reviewed 6 years ago
Pros

Can create a full product label complete with UPC code Has the option of only being able to change the lot code and best before date (for product labels)

Cons

Hard to edit texts as it often takes you to a separate window Text formatting is strange, size of text increases as you change the text box so it's difficult to control the text size Not easy to make a label from scratch Hard to make a table format ex. for nutritional facts table - must insert all the lines by yourself

Vendor response

Good news! We have simple solutions to your issues. BarTender's auto size feature has been turned on in your system. To return to the default setting of static text size: - Right click on the text object - Choose "Properties" - In the new window, choose "Text format" - Uncheck the Auto Size box Text will now remain a consistent size. BarTender offers pre-formatted new FDA nutrition labels...

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Verified reviewer

Banking, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy-to-learn and offers diverse options for barcoding including serialization.

Reviewed 6 years ago
Pros

It’s so easy to get around the user interface, even for people who have no experience working with code. There’s not much of a learning curve to this application. Anyone can create labels with great ease and diversity. The integration builder provides an avenue for automation and makes it easy to select an action we want duplicated. The program also works very well with zebra printers. It also has a the serialization feature which is pretty cool. Their website’s got a ton information that help you maximize the program like webinars,training videos, and other guides

Cons

The only downside I can think of is that they don’t have a live chat feature on their website, which would really help if you’re already on there and looking for specific information.

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Brandon A.

Mechanical or Industrial Engineering, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We use bartender for all of our label printing needs. We use drop files to trigger.

Reviewed 6 years ago

They play really well with the zebra printers, which a lot of other software doesn't (like SSRS reports). Also the integration builder is a really powerful way to automate a lot of things. It's a life saver. And the ease of creating labels is really nice. Don't forget you can print to a regular printer too. You can make some very good paper reports that are much easier to maintain than SSRS reports.

Pros

The user interface is really well defined for people that don't code. Designing label templates is as easy as power point. Setting up the fields that need to read the data is easy to set up to. There is a very short learning curve with the product.

Cons

We have it set up to run waiting for drop files (with the integration builder). Because we aren't using the front end for normal use, end users can't get error messages. If would be nice if it had a better monitoring system to know when something goes wrong. It's not that often that it does, but when it does it can cause some problems for our business.

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Karl O.

Hospital & Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A good well rounded software for our label printing needs here

Reviewed 6 years ago

much better system for designing and printing labels than we previously had! Faster and easier to train persons in....

Pros

Very easy to use, simple drag and drop and very easy to modify text boxes, etc. Love how they offer the free trial to test before buying. Also, it is compatible with just about every printer on the planet!

Cons

Kinda hard to come up with Cons for this software apart from the fact that they don't offer live chat, as well as pricing, hard to determine what the cost is - the website doesn't have prices on it, and when it comes down to it this is a fairly pricey software, then again - you get what you pay for, go figure :)

PK
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Paul K.

Glass, Ceramics & Concrete, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Used for all kinds of labels within our organisation

Reviewed 7 years ago
Pros

ease of use. Particularly like the serialisation feature for barcoding labels. It has the options to use many different types of barcode

Cons

Although it still works without, it has to link up to the internet for licence checking. This can slow down the opening of the application.

JD
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Jonathan D.

Information Technology and Services, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Bad

Reviewed 7 years ago

I get a paycheck for working with it twice a month

Pros

I didn't pay for the software or the license. The software download is free, and has a 30 day free trial.

Cons

Very disappointed in the new 2016 version. The new 2016 version crashes anytime I attempt to update a database connection from one of our old XML source that worked seamlessly in 10.4. (They will still work so long as you don't touch them). Bartender then restarts and attempts to recover the bad information (which will in turn crash bartender.) Was this product actually run by QA before...

Vendor response

Hi Jonathan, I apologize for the issues you're experiencing. They are as unacceptable to all of us as here they are to you. We've brought this to the attention of BarTender's VP of Technical Services, and he's reviewing your support tickets to see how we can help. I'd also like to offer reassurance that we haven't had any reductions to our QA or technical support teams. We recognize how important these functions are, and are, in fact, investing in their growth. I understand Capterra is providing my contact information to you. Please don't hesitate to get in touch with me. I'd like to know how this turns out.

CY
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Cody Y.

Aviation & Aerospace, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Used for printing serialization labels by integration functionality with SQL Database

Reviewed 7 years ago

Fast and easy creation of labels. Ability to track rev changes on labels.

Pros

The diverse functionality of creating and printing labels. Creating labels is fast and easy. Integrations is a great tool and are very powerful when wanting an action repeated easily. Librarian is a great feature to ensure label revs are tracked and managed properly.

Cons

The cost is based per printer. We have multiple printers for the sake of not having to travel to retrieve your label, however, for the price tag it's not worth activating a printer that only gets used once a week. The integrations is very finicky and occasionally needs to be restarted for no reason at all. The printer default settings do not save and revert back to original so I manually have to change the print speed and darkness on each label.

DS
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Dale S.

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software with enough features for our business

Reviewed 7 years ago

One solution for all site printers and standardization of labels across the company.

Pros

Very easy to use, wizard setups and menu-driven changes, very little coding but it is available, integration with other systems

Cons

Still trying to figure out how to use a label with multiple printers and not have to save the label twice, but otherwise great software.

TO
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Taylor O.

Market Research, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BarTender 2016 is Great for Any Business Big or Small

Reviewed 8 years ago

BarTender 2016 by Seagull Scientific is really a great label or barcode software for any business no matter the size! It is sophisticated and professional yet very easy to use, especially for someone like me who was trying to get their small business off the ground. The software itself is a little pricey for small businesses, but you are definitely paying for the quality of the product. The process...

Pros

Sophisticated, professional, yet easy to use Great resources for software training as well as information for updating your drivers Good for any size business

Cons

A little bit on the pricey side No access to live chat support

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Verified reviewer

Business Supplies and Equipment, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Uno strumento potente e versatile

Reviewed a year ago

Nelle sue diverse versioni, da automation ad Enterprise, ci ha permesso di realizzare dei sistemi di stampa automatizzata davvero avanzati. Lo utilizziamo e lo consigliamo ai nostri clienti per ottimizzare il flusso di lavoro e rendere l'etichettatura una fase leggera.

Pros

Trovo che sia un software adatto a diverse tipologie di settori, è sufficientemente potente da poter essere utilizzato per diverse tipologie di etichettatura, dalle più complesse alle più semplici.

Cons

La cosa che mi fa storcere il naso è sicuramente la politica dei prezzi sul numero di stampanti e il costo esorbitante della maintenance.

Showing original review in Italian. See translation

VP
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Valerio P.

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Bartender visto da chi lo usa per lavoro.

Reviewed 2 years ago
Pros

Il prodotto ha un'immenso quantitativo di funzionalità e di potenzialità. Può letteralmente permettere di fare tutto, e di gestire in modo organizzato qualsiasi cosa sia in relazione al magazzino, spedizione, ed etichette di prodotto. E' un software completo ed esaustivo per l'ambiente di produzione e organizzazione di un'azienda.

Cons

Il software risulta essere a volte complesso, e in molti casi serve un'esperto al fianco di chi lo utilizza per sciogliere dubbi e risolvere problemi.Inoltre ha un costo non irrilevante, e a volte esistono soluzioni intermedie molto più efficienti, a meno o gratuite.Delle volte l'assistenza non è proprio delle migliori.

Showing original review in Italian. See translation

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Verified reviewer

Machinery, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Etichettatura in ogni dettaglio

Reviewed 2 years ago

Ha permesso di etichettare automaticamente i prodotti grazie alla stampa automatica delle etichette, riducendo il rischio di errori

Pros

La possibilità di fare pratica qualunque cosa grazie ai tantissimi plug-in.

Cons

La difficoltà nel configurare le opzioni avanzate

Showing original review in Italian. See translation

BC
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Brayan C.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BarTender lo que todo local necesita.

Reviewed 2 years ago

ha sido una herramienta muy oportuna y útil ya que muchas veces el inventario era una cosa muy extenuante y tardada de hacer, con este aplicativo todo se ha facilitado.

Pros

nos brinta una base de datos y la posivilidad de crear un inventario total de los productos y/o elementos con los que contamos.

Cons

muchas veces según el dispositivo se relentisan los códigos a la hora de imprimir.

Showing original review in Spanish. See translation