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Opal Logo

The planning platform that connects strategy to execution.

Opal - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Opal?

Opal's planning platform connects marketing and communications strategy to execution. Teams working together in Opal get the visibility they need to stay aligned and work efficiently, keeping messaging on-brand and avoiding duplicative efforts. Plan your campaigns, visualize your content, and assign tasks and due dates to keep creatives, PMs, approvers, and other stakeholders on the same page.

It takes tight coordination to deliver a cohesive brand experience across many channels and many campaigns, and in today’s remote-first world, having a technology platform to make it happen is key. Opal helps teams at best-in-class brands like Starbucks, Target, Wendy's, and Airbnb work together more effectively while understanding how their piece of the puzzle fits into the bigger picture.

Customize your Opal workflows to fit exactly what your business needs, from how you organize your campaigns and views to your process steps and project labels. The Opal platform delivers the flexibility marketing teams need to collaborate across many teams and functions.

Using Opal as your single source of truth keeps everyone collaborating seamlessly. And you can bring everyone that touches marketing and comms together in Opal: Strategists can develop and oversee campaigns and creative briefs; Operations pros can design and manage workflows & process; Channel Managers (and stakeholders of all kinds) can build, plan, review, and approve work; Project Managers and Producers can coordinate people, processes, schedules, and approvals; Copywriters and Designers can create, collaborate, review, and approve assets; and agency partners of all kinds can collaborate, find information, and share work in the same platform.

Benefits of using Opal

Visibility: See all your channels and marketing activities in one place with a bird’s eye to understand the big picture, then zero in on a detailed view of every campaign, moment, and creative asset—past, present, and future.

Alignment: Opal is the single source of truth for marketing and comms work, bringing order to your team’s day and keeping messaging aligned and on-brand across every channel.

Efficiency: Create better work, faster with all the information your teams need in one place—with easy ways to review, share, and repurpose work.

Approvals: Manage creative review, feedback, and approvals all in one place, with streamlined workflows that keep projects moving in the right direction.
Presentations: Create and share dynamic presentation links that automatically update with the latest creative work.

Stamps: Create and use templates for your oft-repeated tasks, saving valuable time and reducing human error.

Starting from

12000

Per year

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Opal's key features

Most critical features, based on insights from Opal users:

Collaboration Tools
Multi-Account Management
Access Controls/Permissions
Workflow Management
Full Text Search
Content Publishing Options

Features

4.1

/5

35

Ease of use

4.0

/5

35

All Opal features

File Sharing
Project Planning
Social Media Integration
Gantt/Timeline View
Channel Management
Post Scheduling
Marketing Calendar
Campaign Planning
Campaign Management
Calendar Management
Task Progress Tracking
Task Scheduling
Approval Process Control
Alerts/Notifications
Media Planning
Progress Tracking
Brand Tracking
Customizable Templates
Project Workflow
Project Templates
Project Planning/Scheduling
Real-Time Notifications
Real-Time Updates
Workflow Configuration
Productivity Tools
Presentation Tools
Planning Tools
Notes Management
No-Code
Multiple Projects
Customizable Branding
User Management
To-Do List
Third-Party Integrations
Template Management
Task Tagging
Task Planning
Task Management
Task Editing
Tagging
Spend Management
Social Media Monitoring
Single Sign On
Secure Data Storage
Search/Filter
Role-Based Permissions
Roadmapping
Reporting/Project Tracking
Reporting/Analytics
Reporting & Statistics
Content Management
Content Library
Configurable Workflow
Compliance Tracking
Communication Management
Commenting/Notes
Chat/Messaging
Change Management
Campaign Segmentation
Campaign Scheduling
Budgeting/Forecasting
Budget Management
Brainstorming
Assignment Management
Artwork Management
API
Activity Tracking
@mentions
Multi-Channel Marketing
Multi-Channel Management
Multi-Campaign
Monitoring
Mobile Access
Live Chat
Image Library
Graphical Workflow Editor
Goal Setting/Tracking
Filtering
File Management
Drag & Drop
Document Management
Digital Asset Management
Deadline Management
Data Visualization
Data Import/Export
Customization
Customizable Fields

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Opal pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.1

/5

35

Starting from

12000

Per year

Other

Opal support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
Phone Support

Training options

In Person
Webinars
Live Online
Documentation
Videos

Opal reviews

Overall rating

4.3

/5

35

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.03/10
Rating distribution

5

4

3

2

1

14

19

2

0

0

Pros
Opal is an excellent system for housing and managing social media content. The calendaring capabilities make it excellent for drafting sample posts, seeking approval, and distributing for publication.
Opal employs wonderful humans. The questions on features and benefits and opportunities are far less important when dealing with wonderful humans.
I find the platform easy to use and seamless. Gives a great overview of the projects and we move through quicker based on visibility.
Cons
Multi-day campaigns can be hard to track. Organization using the platform must enforce naming conventions for content or calendar view can look very confusing and unorganized quickly.
I had problems with the pages simply crashing and having to restart to get it working again.
Some of the posting options are a bit confusing. There is an option to post an ad but that doesn't include a picture.

Opal FAQs

Q. What type of pricing plans does Opal offer?

Opal has the following pricing plans:
Starting from: $12000.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Opal?

Opal has the following typical customers:
Large Enterprises


Q. What languages does Opal support?

Opal supports the following languages:
English


Q. Does Opal support mobile devices?

Opal supports the following devices:
iPad, iPhone


Q. Does Opal offer an API?

Yes, Opal has an API available for use.


Q. What other apps does Opal integrate with?

Opal integrates with the following applications:
Khoros Marketing, Jira, Sprinklr, Dash Hudson, Wrike, Hootsuite


Q. What level of support does Opal offer?

Opal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support

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