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Centribal
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SaaS application that allows you to create & manage chatbots
Table of Contents
Centribal - 2026 Pricing, Features, Reviews & Alternatives
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Centribal overview
What is Centribal?
Centribal is a platform for creating and managing chatbots with Artificial Intelligence (AI). Train your chatbots thanks to NLP Natural Language Processing and make it grow as far as you want. It will allow us to use external APIs to make requests for information and to be able to return it to the user in the chatbot.
We will be able to configure the type of request, the API link, the JSON that will bring the information from the web service, authentication type, and the error message if the API fails.
Using Centribal's Webhook, text messages can be received from an external system, proactively giving information to a user from the chat window, without the user having to interact.
Key benefits of using Centribal
It also allows the chatbot to connect to CRM or business platforms such as Centridesk (proprietary product), Zendesk Support, Zendesk Chat, HubSpot, Salesforce, etc. to provide traceability and human support to the interactions between chatbot and users/customers.
The same chatbot that is developed for a website can be published on various channels such as WhatsApp, Facebook Messenger, Instagram and Telegram. This improves the communication reach and potential sales for each business.
In addition, it has functionalities such as a module for push campaigns from WhatsApp, or a Conversational APP to have a controlled corporate environment in conversations between agents and commercials from their cell phone.
Its plans adapt to all the needs of different types of companies. Some of their success stories mention that: "The implementation in Beat of the chatbot with Centribal allows us to reflect in 20-30% the interactions of our users..." or "In Centribal they have an exceptional human team truly concerned about customizing the customer's need".
Centribal is characterized by its free consulting where you can meet with the expert team in the tool to adapt the needs of the business, offering a personalized follow-up and treatment. If on the other hand you prefer to jump into the chatbot universe, they have a free Pro Plan version that includes the option to create a chatbot and integrate it into your website at no cost and with the help of Academy (video tutorials) or the Professional Plan for 125 € / month which includes integrations with your WhatsApp FREE or your Facebook Messenger.
Starting price
per month
Alternatives
with better value for money
Centribal’s user interface
Centribal reviews
Overall rating
4.3
/5
4
Positive reviews
75
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.5/10
5
4
3
2
1
3
0
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Centribal's key features
Most critical features, based on insights from Centribal users:
All Centribal features
Features rating:
Centribal alternatives
Centribal
Starting from
140
Per month
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Starting from
15
Per month
SAS Viya
Starting from
No pricing info
Social Intents
Starting from
49
Per month
Centribal pricing
Value for money rating:
Starting from
140
Per month
Flat Rate
User opinions about Centribal price and value
Value for money rating:
Centribal integrations (7)
Integrations rated by users
We looked at 4 user reviews to identify which products are mentioned as Centribal integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Centribal support options
Typical customers
Platforms supported
Support options
Training options
Centribal FAQs
Centribal has the following pricing plans:
Starting from: $140.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Centribal?
Centribal has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Centribal support?
Centribal supports the following languages:
Spanish, English, Basque, Catalan, Galician, Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Centribal offer an API?
Yes, Centribal has an API available for use.
Q. What other apps does Centribal integrate with?
Centribal integrates with the following applications:
Messenger, Telegram, WhatsApp, WordPress, Instagram, HubSpot CRM, Zendesk Suite
Q. What level of support does Centribal offer?
Centribal offers the following support options:
Chat, Email/Help Desk, Knowledge Base