We started in search of an APM tool that would give us great performance information for Siebel applications. After evaluating the standard offerings (RUIE, DCRUM, dynaTrace, and HP BPM) we discovered that Germain APM software was the only software that was able to capture the high-level performance and allow us to drilldown to the code base. That capability was what tipped the scales in Germain's favor. After we purchased the software and started configuring the application, I realized that Germain not only delivered a superb product, but their service was amazing. As we worked through the installation of the Germain APM software, we found a couple of items that were calculated wrong based on our configuration. The support staff at Germain would work with us to understand the problem and fix either the code or write a custom monitoring metric to accomplish what we needed. It has been very refreshing to work with a company that takes customer service to heart.
Rating breakdown
My company starts using Germain APM since 2014 and replacing the Oracle RUEI/AMP monitoring. Germain provides better tool experience and navigation performance. The recent software upgraded which enable Germain for HTML Applications (e.g. Salesforce.com, Siebel OpenUI) performance monitoring and did a great job now on tracking pages and methods performance. I also love Germain now can build different monitoring for other applications(java, .net, etc) by using different data source. I am highly recommended.
thanks Jerry!
Rating breakdown
Germain APM offers a free trial of 14 days for the new users, after which the software is available across 4 pricing tiers. Pricing depends on the selected APM type (Virtual, Dedicated Cloud & Dedicated On-Premise) and scales with each tier, as outlined below:
Starter:
• Virtual - $29 per month, $348 per year
• Dedicated (Cloud) - $1300 per month, $15600 per year
• Dedicated (On-Premise) - $500 per month, $6000 per year
Silver:
• Virtual - $493 per month, $7100 per year
• Dedicated (Cloud) - $2100 per month, $27840 per year
• Dedicated (On-Premise) - $1000 per month, $12000 per year
Platinum:
• Virtual - $1781 per month, $21370 per year
• Dedicated (Cloud) - $4700 per month, $56400 per year
• Dedicated (On-Premise) - $3000 per month, $36000 per year
Unlimited:
• Dedicated (Cloud) - Contact germainAPM for pricing details.
• Dedicated (On-Premise) - $5000 per month, $60000 per year
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