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Google Pay Logo

Google Pay

Payment processing application

(9)

Google Pay Reviews

Overall rating

4.6

/5

764

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.92/10

Reviews by rating

Pros and cons

Deciding feature is nice and the fact that you can keep your card safe with another ID is nice.
Customer service is amazing, it took less time to resolve the issue.5. Easy to use for both customer and business individuals.6.
Another is the promotional offers and deals that allow you to make or save a few bucks on the side. It's also safe and secure, requiring PIN or other confirmation for payment.
I will use this for tap and pay, and to pay people who do not use venmo or paypal. Other than that, my usage is limited because of how clunky it can be to use.
It can be quite confusing and is not intuitive. You need to find your way around the app and so it may be difficult to use for those who arent tech savvy.
Google Pay doesn't work without unlocking phone. After run I have wet hands and have problems with unlocking the phone.
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764 reviews

Recommended

GL
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Gitte L.

Business Owner

Hospitality, 1-10 employees

Review source

Overall Rating

Best Wallet App!

Reviewed 9 months ago

Transcript

Gitte L.: Hi, my name is Gitte. I own a pet sitting company and I give Google Pay four out of five stars....

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Ashutosh M.

Student

Computer & Network Security, self-employed

Review source

Overall Rating

Good payment option but optimization needed

Reviewed 2 years ago

Transcript

Ashutosh M.: Hi, my name is Ash. I'm a web developer. I would give four stars to Google Pay. For more...

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MD Abu K.

Education Management, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great payment method straight from Google

Reviewed 2 years ago

Overall, I am very satisfied with Google pay. It is the only platform through which I can get my money on my wallet from the google play console. Easy to setup & use. It will be great if it supports more countries.

Pros

The software comes directly from google. Therefore there are no questions about security compensation. It is very useful & easy to make payments with a native credit/debit card through Google pay. It has been a blessing while we set up our play console. Fast, secure & can be accessed from anywhere.

Cons

Available to very few countries & very currencies. Accept limited numbers of banks & cards for payment. International payment faces issues sometimes.

js
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javoun s.

Business Supplies and Equipment, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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google play is fast reliable and secure to use and more easy

Reviewed 4 months ago

google is reliable the purchase is secure and whenever you made a purchase you can always view it I don't have to worry about my money or any fraud because they are secure

Pros

google app is secure and there are easy method and ways for purchasing things online I'm using google play for now over 4 years and whenever I wanted to make any purchase that's what I use I will recommend anyone to google save and secure..

Cons

what I dislike about google is that they don't have any creative ways in which u can make money for example like game I think they need to bring in methods in which customers can make money to their PayPal account

SC
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Srividya C.

Biotechnology, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Charging me when credit card info did not go through

Reviewed 19 days ago

It can be convenient if it was more reliable

Pros

I used to like that this was convenient, when I was in a hurry, for miscellaneous payment processing

Cons

Atleast 3 times within the last few months, google pay has charged me when the credit card information did not even go through. After entering the CVC #, the credit card information got cleared in 2 different websites.

rp
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rohit pratap s.

Consumer Goods, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Features of Google Pay

Reviewed 3 months ago

my overall experience is super..only and only Google pay is a complete financial assistant , which make my life super relaxed and save my precious time . Amazing and smart Google Pay is doing great job in my life.

Pros

I am using this Google Pay from the last 5 years, the best ever experience...great system ..amazing.Always work like a financial assistant ,always ready for help.Amazing features.one of the best payment system in the world.

Cons

some time due technical reasons , i face some payment problems ...reasons are many like server busy or data problem or network problems.In such conditions, i face some problems ,especially when the mobile network is almost zero..but these problems come in one or two times in a year.Over all our financial assistant means Google Pay is doing great and amazing job.

SR
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Shaileshkumar R.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Digital Gateway of Payment I have ever Seen in My Life!

Reviewed 2 years ago

Google Pay appears to be counting on the convenience of having everything in one location. It's a big project with a lot of features to help you handle your money with ease and safety. If you want to have mobile payment, cards, and money management capabilities all in one app, Google Pay is a fantastic choice.

Pros

For my transactions, it is extremely safe and secure. Comparing various apps was quite beneficial. Multiple bank accounts can be added. By entering a secure PIN, we can check our account balance. You can avoid the trouble of having to carry your cards, passes, or tickets in your wallet, as well as searching through your wallet or handbag to find them. Once you've loaded a scanned copy onto your phone, you won't have to worry about leaving them at home. Your data will not be sold to third parties or shared with retailers, according to Google. The cash-back rewards are actual cash, and they will be deposited into your Google Pay account. If necessary, you can deposit the funds into your bank account. Really, i am enjoying this Google pay app for my running business.

Cons

Sometimes transactions are failed may be due to internet connectivity problem or mobile software internal problem, otherwise I like this Google pay app.

Rg
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Ryan g.

Automotive, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Pay, Easy to Get Paid

Reviewed 2 years ago

Overall, I have found Google Pay to be exceptionally easy to use to make payments on a purchase and to receive money (as a vendor myself).

Pros

Google Pay comes with any android phone or device. Its free to use. It is easy to use and almost anyone can quickly learn to at least add a payment method and make a purchase be it in person at a POS or online. Making online payments is super easy, especially now that most vendors accept google pay. Google pay can act as a bank or it can act as a wallet, storing multiple payment methods from giftcards to bank accounts and credit cards - all of which are securely stored virtually. It also lets you store and manage key-tag barcodes for grocery stores, gas stations and most stores.

Cons

So far, I have yet to find something I do not like about Google Pay. In its first iteration, it did lack some of the features it has today but since that has been addressed, I cant find anything I dislike about it.

AR
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Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The easiest payment method ever

Reviewed 7 months ago

Security and interface are two key features of Google Pay that I appreciate the most. Because when you want to save or save money, you go to a company whose basics are safety. I liked working with Google PayI liked it from the ease of the interface, the speed of the program, and the speed of payment

Pros

Transmission speed to more than one recipientSent without errorsEasy access to many of the program's featuresSpeed ​​and ease of user interface

Cons

Deal with as many bank cards as possible. There is no deal with advantageThat is, if the deal takes place, the program will get more users in Egypt, and if it opens dealings with more companies, the number of users will increase even more around the world.

JQ
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Jason Q.

Arts and Crafts, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of use

Reviewed 6 months ago

I have realized it's not only a wallet but it will store gift cards

Pros

Don't need to carry a wallet and all payments made are logged no need for recipes faith that Google will be there to help

Cons

There are no features I like least it is a well thought out product safe to use and great assistance

SB
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Shira B.

Marketing and Advertising, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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You make checking out a breeze!

Reviewed 7 months ago

Google pay has been able to help me solve the abandoned checkout scenario that we all know. People don't want to get up and start typing their credit card in online. Here, google pay makes it seamless - so I get more people and more orders!

Pros

It is easy, user friendly, and fast for my clients when they need to pay me. It can be used on mobile, and on PC, and can even be used on a store-scanner for in-person payments. Its fast too! And I can choose the payout date!

Cons

It wasn't available in Israel for a long time, and I had trouble taking payments from US clients while I was based in Israel, I solved it by talking to customer service, all good now!

HC
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Haydn C.

Computer Games, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Decent, and fast transactions

Reviewed 2 months ago
Pros

Makes life a bit more simple, fast payments

Cons

Not available everywhere, but of restrictions

Gl
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Gitte l.

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Wallet App!

Reviewed a year ago

I do not like the fee google charges me when dealing with debit card payments, but overall this is comparable to or better than Apple pay. It also has a great chat and messaging service.

Pros

I always lose my debit card, when my daughter introduced me to google pay it changed my life personally and my local business! I think google pay has more features than apple pay and is more user-friendly for those who are wiser in years :)

Cons

The server went down a few times over the years I have used it, but what server doesn't?

JB
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Jenny B.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Must Have Software

Reviewed 3 years ago

Overall this has been a very pleasant experience with the Google Pay software! I highly recommend! Payments are easy to make and receive with this software and has a lot of great added features with customer support just a click away!

Pros

Making and Recieving payments is super easy and convient.There is so many features included with this software and navigation is a breeze.Plus perks for spending money as well! Clients can easily make payments to the shop with this software, more payment options the better for the buiseness! I would definitely recommend this software!

Cons

The initial set up of the software was not as user friendly as I would have liked it to be.Also the idenity verification process was very long and drawn out it seemed. I was not happy with that. Other than those two things I enjoy using this software!

AR
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Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the best applications for UPI enabled payments.

Reviewed 10 months ago

I use Google Pay for my daily expenditures. If helps me to save the fractional costs. I found that instead of paying in round figures at a POS, I can exact amount payments easily with Google Pay. It makes life easier.

Pros

Google Pay is very fast and secure. We can pay for numerous utilities like electricity, piped gas, broadband, subscriptions, prepaid recharges and many more seamlessly via their mobile application.We can directly pay from our bank account to the merchant's bank account anytime and from anywhere for free of cost (for INDIA and subsequent regions). It is trustworthy app and it remembers our automatic payments and transaction history.

Cons

There are no such cons. Earlier their used to be more offers in terms of direct cashback, but now all the scratch cards are majorly partner coupons which are not such useful. But apart from that, it does its job well, I have 0 complaints with it.

MT
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Marek T.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Pay - 5/5

Reviewed 7 months ago

My overall experience with Google Pay was positive. I found the app to be a convenient and secure payment solution for both physical and online transactions.

Pros

What I liked most about Google Pay was the convenience it provided. Being able to pay for purchases with just my smartphone was very convenient, especially in situations where I didn't have my physical wallet with me. Additionally, the ability to quickly and easily transfer money to friends and family through the app was a useful feature. The added security provided by Google's protection systems also gave me peace of mind when making transactions with the app. Overall, I found Google Pay to be a very user-friendly and practical payment solution.

Cons

One thing that I liked least about Google Pay was that it wasn't universally accepted by all stores and merchants. Although it was very convenient when I could use it, there were times when I still needed to use my physical credit card or cash. Additionally, the app's interface could be a bit confusing at times, particularly when it came to adding and managing payment cards. Overall, however, these were minor issues and did not detract significantly from my overall positive experience with Google Pay.

RK
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Raj K.

Mining & Metals, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pay And Receive Money Securely

Reviewed 2 years ago

Google Pay streamlines your payments securely at any time and rewards you for regular use. You can control your finances and enjoy an easy-t-use interface for instant mobile payments.

Pros

1. It is backed by one of the world’s most successful companies. Google’s brand equity adds confidence amongst users about its safety. 2. The money is transferred to the desired user/s instantly. 3. You can keep track of different people, businesses, and bill payments. 4. Google Pay rewards you with cashback, promotions, discounts, offers, rewards, etc. 5. You can check the transaction history, view...

Cons

1. Sometimes, payment does not go through, and you are not sure whether it will be canceled or not. 2. It hangs pretty often. After you click the make payment button or when you open rewards.

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Meric G.

Import and Export, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Pay Reviews

Reviewed 7 months ago

I would say that my overall experience with google pay is obtaining a general satisfaction in the use and ease of use as an alternative to other electronic payment methods .

Pros

What I like most about Google Pay is that data security is very important in the use of a software and I noticed as a user and database administrator that Google Pay is one of the safest payment methods because the company has its own servers which makes it easier. The processing of payments is automatic and very safe because the processing times are the shortest in the market and I really like it. Google Pay as an electronic payment method remains reliable for its users. Transactions are secure throughout the process

Cons

Google pay is a payment method available for most google platforms. This service would gain a lot if it could be decentralized. That is to say available universally like other payment methods such as paypal, etc...

AR
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Verified reviewer

Leisure, Travel & Tourism, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Pay! The best Payment System till date.

Reviewed a year ago

Overall I would say it is a excellent product. Deigned very well keeping in the mind the mass public and and their needs. Digital payments have become so much easier with the availability of Google Pay.

Pros

The best part about Google Pay is the the ease of use. Making and receiving payments has become so easy for both teenagers and adults. It is so easy to use that it took me just once to teach my mother how to use it. Google Pay also allows you to make bank transfers right from the convenience of your current location. No matter which bank or branch; all it takes is a clock of a button.

Cons

The only issue I have had with the soft is the inability to link multiple accounts or a non resident account. I work in a different country form my home country and as per the government guidelines I need to have a Non Resident account for all earnings made from a foreign country. However, once deposited in the Non Resident account the money is converted to my local currency. This account cannot be added on Google Pay. I also attempted to add another account which also belongs to me but there is no option to ad account details and Google Pay automatically attempts to search for the account via mobile number linked to the account. Even after having the same number linked to the account Google Pay can still not find my account.

AR
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Verified reviewer

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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google pay : Convenience paltform for all needs .

Reviewed 9 months ago

It is a secure way to handle both personal and professional transactions. The best part about it is that it sends reminders for monthly payments. Instantly receiving a digital payment receipt allows me to verify my bank balance, acknowledge the transaction with the other party, and share it with them.

Pros

It was simple for me to buy things and pay with my phone while I was out, which is great for when I forget my wallet. Once set up, it functions effectively for transactions. Because it is a widely used platform, it also creates the ideal software for commercial services. These days, more businesses are accepting Google Pay as a form of payment. It is reliable and secure. The best feature is that for making payments, we get money and points.

Cons

The app in general sends out a lot of unpleasant alerts. The app's reward system is supposed to be its most popular feature, but recently I don't even go there because I know there won't likely be any coupons that can actually be utilised due of the limitations and conditions associated with those coupons. The bank's app server occasionally experiences connection issues.

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Rakesh M.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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World's best mobile payment gateway

Reviewed 6 months ago

Few years ago I started using google pay, now all my family members using this wonderful thing only because of my recommendation. So, I will recommend google pay to anyone all around the world without any hesitation, only because of its security level and user experience.

Pros

Its security level and data protection is damn good. On many occasions, I go and travel a long way without hardcash, At that time, the only hope for money with me is google pay . It became a companion for me.

Cons

Once my bank account linked with google pay is automatically unlinked. At that time I suffer a lot without any hard cash with me. So, they need to improve their relationship with all the banks. Otherwise it will affect the users. And sometimes, when making payment to others money is debited from my account and not credited to them for whom I have sent. Even though the money back is guranteed in this situation, it suffers me a lot.

HK
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Hari K.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Payment App

Reviewed 6 months ago

I really like the UI.Their NFC feature for credit cards is amazing.They always come up with exiting games within the application and thats cool.

Pros

I have been using Google Pay since its launch and I found it very helpful. It has a very clean UI compared to other apps like Paytm or Phonepe. Also, I rarely saw any problems using it. They have almost everything on their app, from fast tag to credit card bill payment and everything is simplified. You will never feel lost in the app. Their reward system is also great, you will get decent offers.

Cons

While adding cards for NFC you have to contact bank support and trust me there a little sync between the bank and google pay team. That is the only issue i am facing while using the app. I cant add my debit card for payments.

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dokala tarun k.

Higher Education, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best App for Online Transactions

Reviewed 8 months ago

Overall Experience is Very Good .Google Pay is An User Friendly App .We Can Make Any Transactions form fingertips .Google Pay is Most Secure Digital App for making online Transactions

Pros

Google Pay is User Friendly App. Every One can Easily Download from Play Store .It just Required very Less Storage .We Can Make Many Transactions and it has following Features:1)Transfer Money To Any Bank Account through Account Number or UPI ID or To Mobile Number Which is linked to Bank Account 2)We can also Check the Account Transactions as Well as Account Balance 3)We Can Make Mobile and Dish Recharges and We also able to pay the DTH,ELECTRICITY,RENT,LOAN ,EDUCATION,WATER AND CABLE BILLS AND MANY MORE..4)We can also Purchase Movie , Bus , Train Tickets and Brand Vouchers , Subscriptions for different Digital PlatformsFinally we can receive Rewards for doing Transactions and We can also earn Money through Referring the Google Pay to Others

Cons

Sometimes while Doing Transactions ,Transactions will not be happen and Money will be Hold for 3-4 Days. For Customer Support We have To Raise the ticket it should have Some Knowledge about it. Money Cannot be Return Back if we Transact to the Wrong Mobile Number. Sometimes The Google Pay get Troubleshot to the Users

AR
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Verified reviewer

Higher Education, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Most secure and trusted online payment application

Reviewed 2 years ago

I have been using google pay almost 4 years now and during this 4 years google pay is improved a lot. It is market leader in UPI payment processing. Due to it's high security and attractive cashback and referral program it become popular app among people. Some flaws are present in it which will be hopefully resolved in upcoming updates.

Pros

1. It is most secure UPI payment processing application. 2. Offers a variety of cashback offers and cashback directly credited to bank account. 3. Almost everyone has google pay installed so it is easy to transfer money via google pay. 4. Apart from payment transfer user can do lot of things such a pay electricity bill, book lpg cylinder, pay premium of loan & insurance etc.

Cons

1. It takes a long time for payment processing and most of time payment either fails or pending. 2. Due to added security it takes time to open and load application. 3. User can not check bank balance when google pay server not responding.

FA
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Francisco A.

Internet, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for android

Reviewed 7 months ago

Great, as I said I'm not carrying my wallet anymor.

Pros

Easy to pay anywhere with your mobile phone. In my case Google pixel 6 pro. With the finger print is one of the main apps I use. With this app I'm not carrying my wallet anymore.

Cons

Sometimes mix important cards with silly ones like the supermarket ones that could be a risk if you are distracted

AB
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Angela B.

E-Learning, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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If you love Android, you have to love Google!!!

Reviewed 4 months ago

Google Pay has always taken care of me while using for purchases and payments that I received. I will continue to use until I see otherwise that it is not safe to use. Especially when it comes to shopping at the store and not needing to pull out a particular card that I might now have with me. I always have them in Google Pay!

Pros

I really don't have anything but great things to say about Google Pay. The way my data is secured and kept virtual always makes me feel safe and know that I am backed by a reputable company. Plus my information is one step further from hackers and that is always a plus when using Google Pay.

Cons

I really can't think of anything negative to say for this. Being an Android user primarily, this company has kept all my information secure, allows me to create from a range of apps and so much more. I have never had an issue with any payments in Google Pay, so for now this one will keep all its stars.

NP
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Naveen P.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Payment App

Reviewed 7 months ago

Overall my experience is great till now, it really helps in understanding the payments insights.

Pros

I am using Google Pay as a User and Merchant, and simply it's amazing. For the Merchant its Business Insights feature is amazing, there you can track your business performance as well as it will give you valuable insights to work on your sales. You can even manage your staff. You will get insights for your daily transaction. It also gives you the option to switch your settlement time period.

Cons

Their support is a bit slow quite many times. Apart from that there is no such thing that I don't like about google pay.