getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

GuestPoint Logo

Feature-rich property management system (PMS)

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

GuestPoint - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

GuestPoint overview

What is GuestPoint?

GuestPoint is a feature-rich property management system (PMS) designed for Motels and hospitality establishments. It offers a user-friendly interface and a range of tools to simplify reservation management, front desk operations, and reporting. With its drag-and-drop functionality, GuestPoint allows for easy creation, modification, and cancellation of reservations. The system provides real-time availability and pricing information, ensuring maximum occupancy and revenue optimisation. GuestPoint's comprehensive front desk tools streamline check-ins, check-outs, and guest inquiries, improving guest satisfaction. Its reporting and analytics capabilities provide valuable insights for data-driven decision-making. GuestPoint also offers modules for housekeeping, maintenance tracking, guest communication, and online booking engine integration. Backed by a dedicated support team, GuestPoint ensures uninterrupted operations and peace of mind for property managers. GuestPoint is a powerful PMS that enhances efficiency, productivity, and guest experiences in the hospitality industry.

Key benefits of using GuestPoint

Streamlined Reservation Management: GuestPoint simplifies the reservation process with its intuitive interface, allowing property managers to efficiently create, modify, and cancel bookings. Real-time availability and pricing information ensure maximum occupancy and revenue optimisation.

Enhanced Front Desk Operations: With GuestPoint, front desk staff can handle check-ins, check-outs, and guest inquiries seamlessly. The centralised dashboard displays all essential guest details, enabling efficient guest management and improved satisfaction.

Data-Driven Decision Making: GuestPoint's robust reporting and analytics capabilities provide valuable insights into occupancy rates, revenue, guest preferences, and more. This empowers property managers to make informed decisions, identify trends, and implement strategies for business growth.

Additional Modules for Efficiency: GuestPoint offers modules for housekeeping management, maintenance tracking, guest communication tools, and online booking engine integration. These features streamline operations, enhance guest engagement, and optimise property maintenance.

Dedicated Support: GuestPoint comes with a dedicated support team that offers round-the-clock assistance. From initial training to ongoing technical support, the team ensures smooth operations and peace of mind for property managers, allowing them to focus on delivering exceptional guest experiences.

Starting price

125 /
per month

Alternatives

with better value for money

GuestPoint’s user interface

Ease of use rating:

GuestPoint reviews

Overall rating

4.4

/5

45

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.05/10
Rating distribution

5

4

3

2

1

30

9

2

3

1

Pros
“We have been dealing with Guest Point for 10 years and have an excellent relationship with them. It is an excellent booking system.”
RH

Ruth H.

Manager

“It's super simple and easy to use and by far the most affordable software out there for new time hotels. Would definitely recommend.”
GP

Gita P.

Owner

“We truly appreciate the access to support as needed but, also their willingness to implement suggestions regarding the system. Simple to use, very good training and easy to navigate.”
TH

Theresa H.

General Manager

Cons
“Unable to update all room types when changing rates if some rooms are sold out. Rate field is blank if the room is sold out...so if the room reopens via cancels, it will default to the wrong rate.”
FO

Frank O.

Revenue Manager

“If you post your revenue when it is received, there are a lot of problems. Our motel has the customer pay in full at check-in and this system is not made for this.”
WL

Walter L.

Owner

“Missing elements to make life simpler. Email does not work well.”
DM

Doug M.

General Manager

Who uses GuestPoint?

Based on 45 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Leisure, Travel & Tourism
Commercial Real Estate
Consumer Services
Others

Use cases

Hotel Management
Hotel Front Desk Software
Hospitality Property Management
Reservations
Online Property Management

GuestPoint's key features

Most critical features, based on insights from GuestPoint users:

Online booking
Rate management
Reservations management
Front desk management
Payment processing
Credit card processing

All GuestPoint features

Features rating:

Customer support
Channel management
Third-Party integrations
Reporting/Analytics
Maintenance management
Billing & invoicing
Guest experience management
User management
CRM
GDS/OTA integration
Inventory management
Loyalty program
Housekeeping management
Maintenance scheduling
Marketing automation
Multi-Location
Multi-Property
Point of sale (pos)
Price/Margin management
Promotions management
Property management
Reminders
Reporting & statistics
Revenue management
Room booking
Single property
SMS messaging
Third party booking
Website integration
Access controls/permissions
Accounting
Activity dashboard
Alerts/Notifications
Analytics
Availability management
Booking management
Booking notes
Built-in accounting
Calendar management
Calendar sync
Customer database
Customer history
Customizable reports
Customizable templates
Data import/export
Data synchronization
Discount management
Email templates
Event scheduling
Extended stay
For vacation rentals
Group reservations

GuestPoint alternatives

GuestPoint logo

Starting from

125

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
WebRezPro logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CiiRUS logo
visit website

Starting from

25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Lodgify logo
visit website

Starting from

16

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

GuestPoint pricing

Value for money rating:

Starting from

125

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about GuestPoint price and value

Value for money rating:

To see what individual users think of GuestPoint's price and value, check out the review snippets below.

“We have been dealing with Guest Point for 10 years and have an excellent relationship with them. It is an excellent booking system.”
RH

Ruth H.

Manager

“It's super simple and easy to use and by far the most affordable software out there for new time hotels. Would definitely recommend.”
GP

Gita P.

Owner

GuestPoint integrations (7)

GuestPoint support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base

Training options

Webinars
Live Online
Documentation
In Person
Videos

GuestPoint FAQs

Q. What type of pricing plans does GuestPoint offer?

GuestPoint has the following pricing plans:
Starting from: $125.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of GuestPoint?

GuestPoint has the following typical customers:
Freelancers, Small Business


Q. What languages does GuestPoint support?

GuestPoint supports the following languages:
English


Q. Does GuestPoint support mobile devices?

GuestPoint supports the following devices:
iPad


Q. Does GuestPoint offer an API?

No, GuestPoint does not have an API available.


Q. What other apps does GuestPoint integrate with?

GuestPoint integrates with the following applications:
PayPal, Zoho CRM, Stripe, Opayo, STAAH Channel Manager, NMI Payments


Q. What level of support does GuestPoint offer?

GuestPoint offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base

Related categories