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Property Management Software

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HiRUM Software Solutions Pricing, Features, Reviews and Alternatives

HiRUM Software Solutions FAQs

Q. What type of pricing plans does HiRUM Software Solutions offer?

HiRUM Software Solutions has the following pricing plans:
Starting from: $200.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of HiRUM Software Solutions?

HiRUM Software Solutions has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does HiRUM Software Solutions support?

HiRUM Software Solutions supports the following languages:
English


Q. Does HiRUM Software Solutions support mobile devices?

HiRUM Software Solutions supports the following devices:
iPad, iPhone


Q. Does HiRUM Software Solutions offer an API?

No, HiRUM Software Solutions does not have an API available.


Q. What level of support does HiRUM Software Solutions offer?

HiRUM Software Solutions offers the following support options:
Email/Help Desk, Phone Support, Chat

HiRUM Software Solutions product overview

Price starts from

200

/user

Per month

What is HiRUM Software Solutions?

HiRUM is a property management desktop software for the hospitality industry that also provides full property management and channel visibility through its partner-centric Channel Management System. HiRUM's cloud-based technology offers more features such as a an integrated channel manager, booking engine and mobile apps.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

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Why am I seeing this?

HiRUM Software Solutions pricing information

Value for money

4.7

/5

18

Starting from

200

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

HiRUM Software Solutions features

Functionality

4.7

/5

18

Total features

96

9 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Customizable Reports

HiRUM Software Solutions users reviews

Overall Rating

4.7

/5

18

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10
Rating distribution

5

4

3

2

1

15

2

0

1

0

Pros
I am blown away by there professionalism and complete knowledge of HiRUM. If I do require some assistance they are more than happy help and I learn different things or ways to do what I need.
Hirum is reliable Easy to use Great support if needed.
The ease of use we have 3 people that access Hirum 70% of their day. It is very user friendly and easily to become accustomed to.
Cons
When a user makes an error or wrong amount entered it sometime mean we have to delete everything and start again.
Not real sure of any dislikes , l only stick with what l need and know how to use.
GH
AvatarImg

Geoff H.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Assistance regarding cyber virus

Reviewed 5 years ago

Daily input of bookings and end of month reports are exceptionally helpful to management. The connection of hisite OTA has driven our occupancy from 70% to 90%+ over the past 2 years

Pros

very much adaptable to Resort Accommodation,and assistance given after a cyber attack.

Cons

no problems whatsoever, has all the bells and whistles we require to operate a 60 apartment building

Vendor response

Hello Geoff, Thank you for taking the time to leave a review. We are so glad you are happy with HiRUM, and even more glad to see your occupancy levels have increased over the past 2 years. It's great to see our support team was able to assist you so well after your unfortunate cyber attack. The HiRUM team are always striving to deliver exceptional customer service so it is great to see that all reflected in your review. Thanks again Geoff!

CM
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Colette M.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Switching from RMS to Hirum

Reviewed 3 years ago

So far, excellent.

Pros

Very glad so far that we made the switch to Hirum Hisite from RMS. The Support has been 10/10. The Support Team understand english, are local and not off-shore. The system is far more simplified and user friendly and they do not charge you extra to assist with something like adding a new property which RMS did. In fact, RMS charged extra for any little thing they did.

Cons

The Booking Ledger is too busy and needs to be clear and easier to read.

Vendor response

Dear Colette, Thank you for taking the time to leave your positive review of HiRUM. The team are thrilled to hear they have assisted in making your transition to HiRUM effortless. We are always striving to bring our clients the best software possible, and your feedback helps us to do this. We are pleased that you have found HiRUM to be a good fit for your business and we look forward to continuing to work with you. Kind Regards, The HiRUM Team

AR
AvatarImg

Verified reviewer

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Big headache.

Reviewed 5 years ago

My parents use this for their hotel business and I'm actively looking to find an alternative for them because this software is a downright headache.

Pros

It has been made with a focus on management right properties. Integrates with third parties.

Cons

- Insanely glitchy - Unintuitive, and many buttons don't even work; graphics look like they've come out of the 90s. - Customer service only during work hours. - Only works on Windows. - Not cloud-based.

KN
AvatarImg

Karen N.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Software at its Best

Reviewed 3 years ago

Hirum software has enabled our business to work smarter rather than harder with the tools and mobile applications that cater for changes in our working environment, and in particular the challenges that COVID-19 thrust upon us. We have portability and flexibility that allows us to remotely service our guests and unit owners needs along with the tools to constantly measure, assess and benchmark our performance and adapt accordingly. Hirum are constantly looking at new and innovative ways in which we can better engage with our guests and owners alike, and in doing so allow our business to develop lasting relationships and build upon our success as an accommodation provider.

Pros

Easy of use, functionality, add-on capabilities with the front desk and maintenance Aps, the variety of reports capable of being generated that assist decision making and operational requirements, and ability to meet Office of Fair TradingTrust Account audit processes.

Cons

Not a negative but it would be advantageous to have an interface to the program that allows you to add in externally managed properties but controlled within the same program to allow more accurate reporting from an operational perspective. In other words, two rent rolls (one internal / one external) with Trust Account reporting capabilities but able to be shown as two entities rather than running 2 separate independent Hirum programs to manage these properties.

Vendor response

Hi Karen, Thank you so much for taking the time to leave such thorough feedback about our products and your experience. It is our aim to deliver products that assist in making our clients day to day operations that bit easier, and we are thrilled to hear that HiRUM has been able to do this for you. Regarding the two rent rolls, this is absolutely something HiRUM can do provided they are running under the same trust account. The team mentioned they have been in touch with you and assisted you on this one, we're so glad to hear it's been a success. We are very excited for the future of HiRUM, and we look forward to continuing to work with you along the way. Thank you. The HiRUM Team

BS
AvatarImg

Bill S.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very Functional System

Reviewed 3 years ago

I have used many Trust Accounting Systems in the past, Consol, REST, Easy Res, REIMaster to say a few. We have now been using HiRUM for 5 years now and I have always said if you follow the daily reconcile banking steps you won't have to many issues, if any at all. I also check the Cross Referencer & Managers Summary regularly as well this makes for a very simple EOM and EOM Roll. The most important thing is the support team. I am blown away by there professionalism and complete knowledge of HiRUM. If I do require some assistance they are more than happy help and I learn different things or ways to do what I need. Overall they are brilliant to talk to and discuss aspects of HiRUM plus nothing is to much trouble. Great team.

Pros

Great reporting system and the more I use the additional reports the better I like it.

Cons

I originally thought that HiRUM was very clunky and didn't enjoy using the system, that was because I didn't understand it very well. It took me a while to get to know it, but now I am enjoy using HiRUM.

Vendor response

Dear Bill, Thank you for taking the time to leave such a positive review. We are honoured to have had you as a customer for the past 5 years and look forward to many more years to come. Our team is happy to hear they play a significant role in making your experience with HiRUM so memorable, so thank you for this valuable feedback. We are thrilled to learn that you are making full use of the systems functionalities and additional reporting features, as we believe that every property deserves a tailor-made solution. Thank you again for choosing HiRUM to look after your business and we look forward to continuing to make managing your property easier. Kindest Regards, The Team @ HiRUM Software Solutions

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