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ICR Evolution
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for a real omnichannel experience.
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ICR Evolution - 2026 Pricing, Features, Reviews & Alternatives
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ICR Evolution overview
What is ICR Evolution?
ICR Evolution brings you to where your customers are, at the right time. EVOLUTION connects you with your customers in an agile, simple, and productive way. Answer calls, emails, chats, chatbots, voicebots and social media messages, all from a single platform and offer a 100% omnichannel customer service experience. EVOLUTION features intelligent contact routing, IVR, predictive dialer, scripting and flow design tools, integrations with CRMs, ERPs and omnichannel communications.
Starting price
Alternatives
with better value for money
ICR Evolution’s user interface
ICR Evolution reviews
Overall rating
4.6
/5
16
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.25/10
5
4
3
2
1
10
6
0
0
0
Who uses ICR Evolution?
Based on 16 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ICR Evolution's key features
Most critical features, based on insights from ICR Evolution users:
All ICR Evolution features
Features rating:
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ICR Evolution pricing
Value for money rating:
Starting from
No pricing info
User opinions about ICR Evolution price and value
Value for money rating:
ICR Evolution integrations (1)
Top integrations
ICR Evolution support options
Typical customers
Platforms supported
Training options
ICR Evolution FAQs
ICR Evolution has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of ICR Evolution?
ICR Evolution has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does ICR Evolution support?
ICR Evolution supports the following languages:
English, Spanish, French
Q. Does ICR Evolution offer an API?
Yes, ICR Evolution has an API available for use.
Q. What other apps does ICR Evolution integrate with?
ICR Evolution integrates with the following applications:
Zoho CRM Plus