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InfoServ Logo

Integrated Call Center, Help Desk, and CRM software system

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InfoServ - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

InfoServ overview

What is InfoServ?

InfoServ is a CRM for small and medium businesses in all industries, looking to take control of their sales process and build customer relationships. The solution provides sales and marketing teams with a complete 360 degree customer view. All customer information and interactions - including email content and voice recorded phone calls - are automatically logged in the customer's profile, and are visible to users in a single screen view.

The InfoServ dashboard provides a real time overview of business activity, comprising different charts and reports configured to the users' needs. These provide visibility on current business performance, marketing campaign status, etc. Standardized built-in reports include a task management report for insights on task progress and a communication report for tracking customer interactions.

InfoServ includes features for contact management, standard phone integration, and performance analysis. Out-of-the-box integration with external applications make it an instantly functional tool for management and sales teams.

Email integration comes as standard for InfoServ CRM users and enables mass yet personalized communication with clients. Email templates can be customized and mass email campaigns send out directly from the CRM system. InfoServ provides users with tools for interacting effectively with clients and building client relationships.

Notes can be made during/following any interaction with clients and used to log information about the meeting, phone call, etc. Each note includes client corporate name, customer name, date/time, flag, comments, and user, for future recollection.

Starting price

10per feature /
per month

Alternatives

with better value for money

InfoServ’s user interface

Ease of use rating:

InfoServ reviews

Overall rating

4.9

/5

12

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

11

1

0

0

0

InfoServ's key features

Most critical features, based on insights from InfoServ users:

Access controls/permissions
Activity dashboard
Alerts/Escalation
Alerts/Notifications
API
Auto-Dialer
Automated routing
Automatic call distribution
Batch processing
Blended call center

All InfoServ features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Escalation
Alerts/Notifications
API
Auto-Dialer
Automated routing
Automatic call distribution
Batch processing
Blended call center
Calendar management
Calendar/Reminder system
Call center management
Caller id
Call list management
Call logging
Call monitoring
Call recording
Call routing
Call scripting
Call transfer
Campaign management
Chat/Messaging
Communication management
Computer telephony integration
Contact database
Contact management
CRM
Customer database
Customer history
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Document storage
Email management
Email marketing
Email templates
Help desk management
Inbound call center
Interaction tracking
IVR
Knowledge base management
Lead capture
Lead management
Lead qualification
Live chat
Macros/Templated responses
Manual dialer
Marketing automation
Mobile access
Monitoring
Multi-Channel communication
Outbound call center
Performance metrics
Pipeline reports
Progressive dialer
Prospecting tools
Queue management
Quotes/Estimates
Real-Time analytics
Real-Time chat
Real-Time monitoring
Referral tracking
Reminders
Reporting/Analytics
Reporting & statistics
Sales pipeline management
Sales reports
Search/Filter
Segmentation
Service level agreement (sla) management
Shared contacts
Support ticket management
Tagging
Task management
Template management
Third-Party integrations
Ticket management
Voice mail
Website integration

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25

/user

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Agile CRM logo

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8.99

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InfoServ pricing

Value for money rating:

Starting from

10

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about InfoServ price and value

Value for money rating:

InfoServ support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Live Online

InfoServ FAQs

Related categories