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Leaptree Optimize
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience QA and performance management solution
Table of Contents
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Leaptree Optimize - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: January 2026
Leaptree Optimize overview
What is Leaptree Optimize?
Built inside Salesforce, Leaptree Optimize is an AI-powered QA platform that boosts customer engagement quality, automates evaluations, and streamlines agent performance productivity.
The CX quality assurance platform empowers QA leaders to standardize evaluations, build AI-enhanced dynamic QA scorecards, access customizable dashboards enriched with AI-driven insights, calibrate evaluators for consistent scoring, and analyze large volumes of customer interaction data — all within Salesforce.
Key features include:
- AI-Driven CX QA automation – Reduce manual scoring time and ensure unbiased assessments.
-Customizable scorecards – Align QA criteria with business goals for more relevant evaluations.
- Real-time coaching and feedback – Improve agent performance with targeted, data-driven insights.
- Advanced analytics and reporting – Gain visibility into trends and team performance.
- Seamless integrations – Connect with CRMs and contact center platforms for streamlined workflows.
Leaptree Optimize is built for growing businesses looking to scale efficiently and effectively, ensuring that every customer interaction meets the highest quality standards.
Key benefits of using Leaptree Optimize
Starting price
per month
Alternatives
with better value for money
Leaptree Optimize’s user interface
Leaptree Optimize reviews
Overall rating
4.8
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.83/10
5
4
3
2
1
10
2
0
0
0
Bruce S.
CX Operations Manager
Mikel B.
Salesforce Administrator
Sebastian C.
Director, Global Customer Service - Cargo
Temple F.
Call Center Operations
Nicole L.
Senior Manager
Who uses Leaptree Optimize?
Based on 12 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Leaptree Optimize's key features
Most critical features, based on insights from Leaptree Optimize users:
All Leaptree Optimize features
Features rating:
Leaptree Optimize alternatives
Leaptree Optimize
Starting from
90
/user
Per month
Zendesk QA
Starting from
No pricing info
CallAI
Starting from
49.99
Per month
Zoho Desk
Starting from
20
Per month
Leaptree Optimize pricing
Pricing plans
Pricing details:
User opinions about Leaptree Optimize price and value
Value for money rating:
To see what individual users think of Leaptree Optimize's price and value, check out the review snippets below.
Bruce S.
CX Operations Manager
Mikel B.
Salesforce Administrator
Leaptree Optimize integrations (7)
Leaptree Optimize support options
Typical customers
Platforms supported
Support options
Training options
Leaptree Optimize FAQs
Leaptree Optimize has the following pricing plans:
Starting from: $900.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Leaptree Optimize?
Leaptree Optimize has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Leaptree Optimize support?
Leaptree Optimize supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Portuguese, Russian, Spanish, Swedish, Thai
Q. Does Leaptree Optimize offer an API?
No, Leaptree Optimize does not have an API available.
Q. What other apps does Leaptree Optimize integrate with?
Leaptree Optimize integrates with the following applications:
Five9, Natterbox, RingCentral Engage Digital, Avaya Experience Platform, RingCentral Engage Voice, Avaya Cloud Office, Amazon Connect
Q. What level of support does Leaptree Optimize offer?
Leaptree Optimize offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base