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RingCentral Engage Digital
Unified management tool for customer service conversations
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RingCentral Engage Digital has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of RingCentral Engage Digital?
RingCentral Engage Digital has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does RingCentral Engage Digital support?
RingCentral Engage Digital supports the following languages:
Dutch, English, French, German, Spanish
Q. Does RingCentral Engage Digital support mobile devices?
RingCentral Engage Digital supports the following devices:
Android, iPad, iPhone
Q. Does RingCentral Engage Digital offer an API?
Yes, RingCentral Engage Digital has an API available for use.
Q. What other apps does RingCentral Engage Digital integrate with?
RingCentral Engage Digital integrates with the following applications:
Salesforce Service Cloud, Freshservice, Salesforce Starter, Khoros Communities, Google Analytics 360, Webex, Inbenta, Oracle CRM On Demand, Gainsight Digital Hub, Khoros Care, Pipefy, Oracle B2C Service, WordPress, Bazaarvoice, Twitter/X, Avaya Experience Platform, JIRA Service Management, Meta for Business, Dynamics 365 Business Central, Instagram, Salesforce Platform, Sign In Scheduling
Q. What level of support does RingCentral Engage Digital offer?
RingCentral Engage Digital offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform. The platform is best suited for companies with a minimum of 100 employees. RingCentral Engage Digital unified interface is designed to increase the agent’s response rate, streamline resources allocation and level the flow during peak periods as well as track customer conversation history, monitor channel activity, and more.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
14
/user
Per month
Value for money
4.4
/5
11
Starting from
No pricing info
Value for money contenders
Functionality
4.6
/5
11
Total features
76
8 categories
Functionality contenders
Overall Rating
4.7
/5
11
Positive reviews
9
1
1
0
0
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