getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Merchant Centric Logo

Social media management for businesses of all sizes

Table of Contents

Merchant Centric - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Merchant Centric overview

What is Merchant Centric?

The marketing tool provides both a social media management platform and a solution for listing management. It includes a reputation management feature that can help you respond to any customer feedback you receive while increasing your positive brand exposure on social media. The sales analytics tool helps you capture leads, analyze customer engagement, and increase transactions. With this tool you will be able to understand your customers' needs as well as turn your customer feedback into revenue.

Starting price


Alternatives

with better value for money

Merchant Centric reviews

Overall rating

4.8

/5

11

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.82/10
Rating distribution

5

4

3

2

1

9

2

0

0

0

Who uses Merchant Centric?

Based on 11 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Restaurants
Computer Software
Hospitality
Automotive
Others

Use cases

Reputation Management
Review Management
Customer Experience
Customer Satisfaction
Brand Management

Merchant Centric's key features

Most critical features, based on insights from Merchant Centric users:

Response management
Campaign management
Review notification

All Merchant Centric features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Benchmarking
Brand tracking
Campaign management
Collaboration tools
Communication management
Complaint monitoring
Contact management
Content management
Customer engagement
Customer experience management
Dashboard
Data import/export
Data visualization
Email management
Engagement tracking
Feedback management
Keyword tracking
Monitoring
Multi-Account management
Multi-Channel communication
Multi-Location
Negative feedback management
Performance metrics
Predictive analytics
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Reputation management
Response management
Review monitoring
Review notification
Review request
Review sharing
Search/Filter
Sentiment analysis
SEO management
Social media integration
Social media monitoring
Survey/Poll management
Surveys & feedback
Template management
Third-Party integrations
Trend analysis
Visual analytics
Website integration

Merchant Centric alternatives

Merchant Centric logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Birdeye logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
NiceJob logo

Starting from

75

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Yotpo logo

Starting from

199

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Merchant Centric pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Merchant Centric price and value

Value for money rating:

Merchant Centric support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Live Online
Documentation
In Person
Webinars
Videos

Merchant Centric FAQs

Related categories