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LaunchBay Logo

Onboard Smarter. Scale Faster.

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LaunchBay - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

LaunchBay overview

What is LaunchBay?

LaunchBay is the all-in-one client onboarding automation platform for growing B2B service and software teams. We replace scattered spreadsheets and manual follow-ups with a unified, branded portal that turns onboarding into a competitive advantage.

Stop chasing clients for data. LaunchBay consolidates forms, files, and tasks into one frictionless experience. Automate admin work like reminders and tracking to save hours every week.

Key Features:

• Branded Portals: Build trust from day one.

• Automation: Eliminate project delays caused by missing info.

• Real-Time Visibility: Give clients transparency and reduce support tickets.

• Integrations: Sync with your CRM and PM tools.

Scale capacity without hiring more staff. Ideal for agencies, SaaS, and implementation teams ready to onboard smarter.

Key benefits of using LaunchBay


1. Accelerate Time-To-Value (Launch Faster)

• Slash Onboarding Timelines: Reduce the time it takes to get clients "active" by up to 90%. By automating data collection and removing manual bottlenecks, you can take clients from "Signed Contract" to "Project Kickoff" in days instead of weeks.

• Stop Chasing Information: No more stalling projects because you’re waiting on a logo, a password, or a form submission. LaunchBay automates the "chase" with smart reminders and required fields, ensuring you have everything you need before you start.

• Momentum from Day One: Give clients immediate access to their next steps the moment they sign. Maintain the excitement of the sales process rather than letting them fall into a "post-sales black hole."


2. Scale Capacity Without Increasing Headcount

• Do More with Less: Enable a single implementation manager to handle 2x–3x the client volume. LaunchBay users have reported managing over 200 new clients a month with a single operator by standardizing the process.

• Automate the Busywork: Eliminate the 15+ hours per week your team wastes on manual data entry, drafting update emails, and copy-pasting info between tools. LaunchBay handles the repetitive admin work so your team can focus on strategy and relationships.

• Standardize Your Delivery: Create repeatable, "cookie-cutter" perfect onboarding workflows. Whether it’s your 10th client or your 10,000th, every customer gets the same consistent, high-quality experience without relying on individual employee memory.


3. Deliver a Premium, Branded Client Experience

• Polished Professionalism: Replace disjointed Google Sheets and email threads with a sleek, branded portal that looks and feels like your own software. Impress enterprise clients with an experience that mirrors the quality of your services.

• Frictionless Client Portal: We believe in "Flow, Not Friction." Clients get a single, intuitive link to view their tasks, upload files, and approve deliverables—no confusing logins or learning curves required.

• Build Trust Through Transparency: Give clients a real-time view of where they stand. When clients can see the roadmap and completed milestones, they feel confident and cared for, leading to higher NPS and retention rates.


4. Eliminate Chaos & Gain Total Visibility

• One Source of Truth: Unify sales, onboarding, and delivery. LaunchBay acts as the central hub connecting your CRM (e.g., HubSpot) with your project management tools (e.g., ClickUp, Asana), ensuring data flows seamlessly between teams.

• End "Where Are We At?" Questions: Provide internal stakeholders and clients with instant visibility into project status. Ops leaders can spot bottlenecks at a glance, and account managers can give updates without digging through email threads.

• Reduce Context Switching: Stop jumping between five different tools just to start a project. LaunchBay centralizes communication, file storage, and task management so your team can work from one focused environment.


5. Improve Team Morale & Retention

• Empower Your Employees: Remove the frustration of "admin overload" from your team’s plate. When employees aren't bogged down by manual follow-ups and data entry, they are happier, more productive, and less likely to burn out.

• Seamless Handoffs: Bridge the gap between Sales and Customer Success. Automated workflows ensure that no critical client details are lost in translation, setting your CS team up for success every time.

Starting price

39per user /
per month
view pricing plans
try for free

Alternatives

LaunchBay’s user interface

Ease of use rating:

LaunchBay reviews

Overall rating

4.8

/5

49

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

43

5

0

1

0

Pros
“My team has been extremely happy with Motion thus far, and if we ever need help or have suggestions their team is quick to reply and help as best they can.”
CM

Chase M.

CRO

“User friendly, super professional and helpful support team, game changer for growing businesses and those that want to organize and streamline their workflow and communication.”
EP

Eric P.

CEO and Founder

“It also enhances our ability to manage client tasks, allowing us to monitor progress, set deadlines, and ensure that all client requirements are met promptly and effectively.”
FA

Faye A.

Service Delivery Manager

Cons
“If you share a spreadsheet with a client, they can accidentally download it as a PDF. This is causing frustration with my clients & staff thus causing us all more work.”
MA

Marianne A.

President

“The cost of motion.io makes it hard to add all of our team. Each user has to have a purchased membership and the price quickly adds up for a small business.”
MH

Megan H.

CEO

“It may be the wrong document as an example. I would prefer the client to submit a task/document, and to leave it as "Submitted.”
DB

Daniel B.

Senior Consultant

Who uses LaunchBay?

Based on 49 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Design
Professional Training & Coaching
Real Estate
Others

Use cases

Client Onboarding
Portal
Project Management
Document Management
Workflow Management

LaunchBay's key features

Most critical features, based on insights from LaunchBay users:

Task management
Client portal
Document management
Customizable branding
Activity dashboard
Commenting/Notes

All LaunchBay features

Features rating:

Workflow management
File sharing
Onboarding
Activity tracking
Customizable templates
Communication management
Multi-Channel communication
Third-Party integrations
Collaboration tools
Alerts/Notifications
Client management
Content management
Email management
Data import/export
Chat/Messaging
Calendar management
Time tracking
Customizable fields
Electronic signature
Role-Based permissions
Reporting & statistics
Access controls/permissions
Version control
Usage tracking/analytics
To-Do list
Form builder
Forms automation
Forms management
Kanban board
Tagging
SSL security
Secure data storage
Search/Filter
Performance metrics
Real-Time reporting
Reminders
Reporting/Analytics
Account alerts
Account Management
Annotations
Approval process control
Client database
Client tracking
Contact management
CRM
Customer database
Customer engagement
Customer experience management
Customer history
Customer management
Customer segmentation
Customizable forms
Customizable reports
Document automation
Document capture
Document storage
Drag & drop
Electronic forms
Engagement tracking
Event triggered actions

LaunchBay awards

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LaunchBay pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Start

39

/user

Per month

Features included:

  • Unlimited Clients & Projects
  • Custom-Brand Client Portal
  • Loginless Client Access (Magic Links)
  • Unified Inbox for Client Messages
  • Client Directory
  • Project Management
  • Deliverable Proofing & Collaboration
  • Digital Contracts
  • Client Intake Forms
  • MFA for team members

Grow

49

/user

Per month

Features included:

  • Everything in Start
  • Helpdesk
  • Zapier Integration
  • Automations
  • Bulk Messaging
  • Recurring Tasks
  • AI Form Builder
  • Project Custom Fields

Scale

59

/user

Per month

Features included:

  • Everything in Grow
  • White-labeled Client Portal
  • Custom Portal Domain
  • Custom Sending Domain
  • Remove Powered by Motion.io
  • Password Protected Portals
  • Auto BCC Emails to Your CRM
  • Time Tracking

User opinions about LaunchBay price and value

Value for money rating:

To see what individual users think of LaunchBay's price and value, check out the review snippets below.

“My team has been extremely happy with Motion thus far, and if we ever need help or have suggestions their team is quick to reply and help as best they can.”
CM

Chase M.

CRO

“User friendly, super professional and helpful support team, game changer for growing businesses and those that want to organize and streamline their workflow and communication.”
EP

Eric P.

CEO and Founder

LaunchBay integrations (3)

Integrations rated by users

We looked at 49 user reviews to identify which products are mentioned as LaunchBay integrations and how users feel about them.

Zapier logo
Zapier

Integration rating: 4.5 (8)

We need to automate the creation of the customer projects in motion.io so they can complete their onboarding tasks before their appointment for an online legal service. It's incredibly successful in getting users' to complete their portal tasks.

The chat and file messages are great because I can decide urgency when it sends me notifications to my Slack channels.

TP

Tim P.

Founder and Director

1/2

Other top integrations

LaunchBay support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos

LaunchBay FAQs

Q. What type of pricing plans does LaunchBay offer?

LaunchBay has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of LaunchBay?

LaunchBay has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does LaunchBay support?

LaunchBay supports the following languages:
English


Q. Does LaunchBay offer an API?

No, LaunchBay does not have an API available.


Q. What other apps does LaunchBay integrate with?

LaunchBay integrates with the following applications:
Zapier, Pipedrive, HubSpot CRM


Q. What level of support does LaunchBay offer?

LaunchBay offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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