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Practice Fusion
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based electronic health record platform
Table of Contents
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Practice Fusion - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Practice Fusion overview
Based on 436 verified user reviews
What is Practice Fusion?
By industry, Practice Fusion reviewers are most commonly professionals in medical practice (56%). The most frequent use case for Practice Fusion cited by reviewers is electronic medical records (66% of reviewers).
What do users say about Practice Fusion pricing?
Most reviewers consider Practice Fusion to offer strong value for money, especially due to its initial free model and affordable pricing. However, some reviewers report disappointment with the shift to paid subscriptions, unexpected price increases, and extra costs for essential features.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Ease of Use
EHR
Document Management
Bugs and Issues
Phone Support
Customer Support
Practice Fusion’s user interface
Practice Fusion pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
3.5
Ease of use
3.9
Customer support
3.3
Reviews sentiment
What do users say about Practice Fusion?
By industry, Practice Fusion reviewers are most commonly professionals in medical practice (56%). The most frequent use case for Practice Fusion cited by reviewers is electronic medical records (66% of reviewers).
Select to learn more
Who uses Practice Fusion?
Based on 436 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Practice Fusion's key features
Most critical features, based on insights from Practice Fusion users:
All Practice Fusion features
Features rating:
Practice Fusion alternatives
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199
/user
Per month
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Practice Fusion pricing
Starting from
199
/user
Per month
User opinions about Practice Fusion price and value
Value for money rating:
Of 134 reviews that provide robust commentary on Practice Fusion's price and value, 70% mention it in a positive light.
Most reviewers consider Practice Fusion to offer strong value for money, especially highlighting its initial free model, which enabled many small and start-up practices to adopt electronic health records without significant upfront costs. They indicate that the free or low-cost entry point was a major factor in their decision, allowing compliance with government programs and providing essential features at no charge. Most users appreciate that updates and upgrades are included without extra fees, and some say the software remains more affordable than many competitors even after transitioning to a paid model. Reviewers appreciate that core functionalities, such as meeting regulatory requirements and basic EHR features, are included in the base price, though some users note that certain advanced features or integrations may require additional paid add-ons.
However, some reviewers report disappointment with the shift from a free to a paid subscription, feeling misled by initial promises of perpetual free access. They say price increases have occurred with little notice and without corresponding feature improvements, and some users express frustration over long-term contracts and difficulties with cancellation or refunds. Some reviewers find that essential features, like integrated billing or CPT codes, are not included in the base price and require extra purchases, which diminishes the overall value. Users think that recent price hikes have made the platform less accessible for solo or small practices.
, and
To see what individual users think of Practice Fusion's cost and value, check out the review excerpts below.
Jeanette D.
President
Practice Fusion integrations (7)
Integrations rated by users
We looked at 436 user reviews to identify which products are mentioned as Practice Fusion integrations and how users feel about them.
Integration rating: 4.0 (1)
Other top integrations
Practice Fusion customer support
What do users say about Practice Fusion customer support?
Customer support rating:
We analyzed 103 verified user reviews to identify positive and negative aspects of Practice Fusion customer support.
A limited number of users say customer support is prompt, courteous, and effective when resolving issues.
Common user feedback highlights long wait times and difficulty reaching live customer support representatives.
A significant portion of users report inconsistent or unhelpful responses from support staff, with unresolved issues persisting.
Widespread user sentiment notes a decline in support quality over time, with some describing it as nearly nonexistent or unresponsive.
Support options
Training options
To see what individual users say about Practice Fusion's customer support, check out the review snippets below.
“It is great and it delivers exactly what they promise and they also provide the best customer support that I have seen in the EMR field.”
Robert P.
Medical Director/ owner
“The terms of subscription are inflexible and chat support is non responsive to requests for help including simply providing contact to advance a concern to decision makers in the company”
Pebble K.
Medical Director, Owner
Practice Fusion FAQs
Practice Fusion has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Practice Fusion used for?
Practice Fusion is a cloud-based unified electronic health record (EHR) management solution that connects physicians, patients and data at the same platform, ensuring better healthcare access to patients. The product helps in streamlining clinical workflows & ensuring paperless service delivery for the needs of medical practitioners, small practice setups, legal medical groups, academic institutions, and non-profit organizations across the United States. Practice Fusion’s primary module - EHR - offers features such as automatic import of customer data reducing the time for manual data entry, quick product implementation cycle without any downtime, online appointment scheduling with the facility of online check-ins, and electronic sharing of test results & patient histories. The EHR module also offers features such as automatically checking patient eligibility, claims management, medical appointments scheduling, and appointment reminders. The practice management module of the solution allows users to manage practice workflows with electronic task management and intuitive reporting offering features such as managing all communications from a single inbox, referring patients electronically, and consolidating front desk & back-office responsibilities. The charting module of the product offers over thousand pre-defined charting templates, or customizable templates that capture most of the clinical workflows. E-prescribing module enables medical practitioners to send electronic prescriptions directly from their patient’s charts. The product also enables clinical professionals to submit & receive lab & imaging orders directly from the patient’s medical charts. Practice Fusion is HIPAA compliant and allows users to chart & access data from any device type including tablets or mobile phones. The product partners with major medical billing providers such as AdvancedMD, NueMD, and CollaborateMD, among others.
Q. What are the benefits of using Practice Fusion?
• Practice Fusion EHR captures all clinical engagements electronically and ensures paperless workflow for physicians and medical organizations.
• The product offers a unified practice management system that organizes & streamlines patient records before and after the patient’s visit to the doctor.
• The EHR suite provides an in-built library of customizable charting templates that enables medical professionals to capture & send imaging and lab orders, as well as share results to patient’s records.
• Practice Fusion offers dedicated & on-demand customer support through several mediums to guide users in importing patient data, product implementation, and billing selection.
• The product allows patients to schedule online appointments, check-in online, and track indicators & diagnosis to help them meet their goals.
• The product offers a patient portal that allows patients to populate their personal information & medical history, saving data entry time & the effort of medical professionals.
Q. What languages does Practice Fusion support?
Practice Fusion supports the following languages:
English
Q. Does Practice Fusion support mobile devices?
Practice Fusion supports the following devices:
iPad, iPhone
Q. Does Practice Fusion offer an API?
Yes, Practice Fusion has an API available for use.
Q. What level of support does Practice Fusion offer?
Practice Fusion offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat
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