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Raiseaticket
5
37
4
9
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based free helpdesk solution
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Raiseaticket - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Raiseaticket overview
What is Raiseaticket?
Raiseaticket redefines customer support efficiency in a world where digital transformation is key. It’s a no-cost platform that simplifies and elevates the support experience, enabling your team to prioritise customer interactions over system navigation. The platform features an intuitive dashboard for comprehensive oversight, rich with analytics and reporting tools that empower management and supervisors with actionable insights.
Bid farewell to the disarray of managing countless emails and unresolved inquiries. With Raiseaticket, you gain a clear view of every ticket - organised, tracked, and analysed for better decision-making. Its unified portal streamlines communications across web and email, ensuring seamless service delivery under defined SLAs and fostering collaboration among teams.
Start transforming your customer support journey today - it’s free, easy to set up, and designed for immediate impact. And if you’re looking for a tailored setup, Fonicom’s expert integrators are ready to assist with integration and migration for a smooth transition. Unlock the potential of exceptional customer service with Raiseaticket by Fonicom.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pricing
Ease of Use
Integrations
Security and Access Control
Raiseaticket’s user interface
Raiseaticket reviews
Overall rating
4.7
/5
48
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.94/10
5
4
3
2
1
37
9
1
0
1
Kevn T.
IT Consultant
Paul E.
IT Engineer
Ty X.
CEO
Clair K.
Principal Consultant
Who uses Raiseaticket?
Based on 48 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Raiseaticket's key features
Most critical features, based on insights from Raiseaticket users:
All Raiseaticket features
Features rating:
Raiseaticket alternatives
Raiseaticket
Starting from
3
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Freshservice
Starting from
19
/user
Per month
Freshdesk
Starting from
19
/user
Per month
Raiseaticket pricing
Pricing plans
Pricing details:
Basic
No pricing info
User opinions about Raiseaticket price and value
Value for money rating:
To see what individual users think of Raiseaticket's price and value, check out the review snippets below.
Kevn T.
IT Consultant
Paul E.
IT Engineer
Raiseaticket integrations (0)
Integrations rated by users
We looked at 48 user reviews to identify which products are mentioned as Raiseaticket integrations and how users feel about them.
Integration rating: 5.0 (1)
“Staff sign in with the same account they use for everything else, and access is removed automatically when someone leaves. That is a real security win at scale.”
“Easy SSO and functionality”
Brian T.
Chief Digital Officer
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
“Ease of importing device configurations”
Daniel S.
Security Alignment Engineer
Raiseaticket support options
Typical customers
Platforms supported
Support options
Training options
Raiseaticket FAQs
Raiseaticket has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers
These products have better value for money
Q. What level of support does Raiseaticket offer?
Raiseaticket offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base