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RAY Logo

SaaS-based reputation management software for all entities

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RAY - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

RAY overview

What is RAY?

RAY is a multilingual program that gives organizations the tools to track the reputation of their business or products and stay updated with trends. Marketing managers and staff members can formulate various customer surveys and automatically send them to customers. The platform enables individuals to use different social media platforms and email services to maximize their reach and get extensive reviews. It also allows marketing teams to review specific user segments.

The software enables marketing and public relations personnel to react immediately to reviews through instant review notifications. Employees can reply to comments and critics from blogs, media, and social networks to minimize damage or address customer needs and inquiries. It helps the company maintain its reputation and gain new customers. RAY also helps customer care units save time when replying to customers on Google My Business or Facebook.

Starting price

49per user /
per month

Alternatives

with better value for money

RAY’s user interface

Ease of use rating:

RAY reviews

Overall rating

4.9

/5

10

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.90/10
Rating distribution

5

4

3

2

1

9

1

0

0

0

Who uses RAY?

Based on 10 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Food & Beverages
Sports
Marketing and Advertising
Government Administration

Use cases

Review Management
Customer Experience
Customer Loyalty
Customer Satisfaction
Reputation Management

RAY's key features

Most critical features, based on insights from RAY users:

Email marketing
Customizable templates
Feedback management

All RAY features

Features rating:

Activity dashboard
Activity tracking
API
Campaign management
CRM
Customer database
Customer experience management
Customer profiles
Customer segmentation
Customer surveys
Customizable templates
Dashboard
Data import/export
Email marketing
Feedback management
Gamification
Keyword tracking
Mobile survey
Monitoring
Multi-Language
Multi-Location
Negative feedback management
NPS survey structure
Offline response collection
Real-Time notifications
Reporting/Analytics
Response management
Review monitoring
Review notification
Review request
Review sharing
Sentiment analysis
SMS messaging
Social media integration
Social sharing
Support audio/images/video
Surveys & feedback
Text analysis
URL customization
Visual analytics

RAY alternatives

RAY logo

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49

/user

Per month

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Trustpilot logo

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Features
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Customer Support
TrueReview logo

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
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Customer Support
Birdeye logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

RAY pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

49

/user

Per month

Professional

99

Premium

149

User opinions about RAY price and value

Value for money rating:

RAY support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Knowledge Base

Training options

Live Online
Webinars
Documentation
Videos

RAY FAQs

Related categories