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Net Health
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based EMR software for PT, OT, and SLP
Table of Contents
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Net Health - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
Net Health overview
What is Net Health?
Net Health is a comprehensive, cloud-based, all-in-one EMR solution for PTs, OTs, and SLPs. Net Health’s suite of products provides physical therapy clinics with patient scheduling, billing, proper coding, clinical documentation, analytics, reporting, patient engagement and communication. Improve the patient experience, ensure therapists can efficiently create compliant documentation, establish an important revenue stream for your clinic.
Starting price
Pros & Cons
Accessibility
Compliance
Reporting
Efficiency
Glitches
Coordination
Net Health’s user interface
Net Health pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.1
Ease of use
4.2
Customer support
4.1
Reviews sentiment
What do users say about Net Health?
Reviewers feel Net Health is generally user friendly, with easy navigation, helpful documentation tools, and features that streamline billing, reporting, and patient management. They say it supports compliance, offers useful customization, and integrates well with other systems, making daily tasks more efficient for staff across disciplines. They appreciate responsive customer support and the availability of training resources.
Some indicate there is a learning curve for new users, and they encounter occasional glitches, slowdowns, or technical issues. They report that certain processes, such as documentation and reporting, can be time-consuming or unintuitive, and express a desire for improved customization and faster support response.
Select to learn more
Who uses Net Health?
Based on 163 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Net Health's key features
Most critical features, based on insights from Net Health users:
All Net Health features
Features rating:
Net Health awards
Net Health alternatives
Net Health
Starting from
No pricing info
BestNotes
Starting from
58
Per month
TheraNest
Starting from
29
Per month
RevolutionEHR
Starting from
319
Per month
Net Health integrations (2)
Top integrations
Net Health customer support
What do users say about Net Health customer support?
Customer support rating:
We analyzed 40 verified user reviews to identify positive and negative aspects of Net Health customer support.
Widespread user sentiment highlights quick response times and effective resolution of technical issues by the support team.
A significant portion of users appreciate the availability and helpfulness of customer service, especially for troubleshooting.
Multiple users value the knowledgeable, friendly, and accessible support staff, including follow-ups and educational webinars.
A small group of reviewers report slow response times, difficulty reaching support by phone, and inconsistent follow-through on issues.
Support options
Training options
To see what individual users say about Net Health's customer support, check out the review snippets below.
“Awesome...from technical support and the quickness issues are resolved, to the implementation team making sure all are trained and ready for "go live", to follow up meetings to make sure you are maximizing the functionality of your reports.”
Rob P.
Director of Rehab Services
“Customer service is the best. If they don't know the answer, they will find someone who does and wait time is always minimal.”
Kristina B.
Director Of Rehab
“You cannot get problems solved in a timely manner and they want you to email it in and then try to solve by email rather than having a person you can talk to. Plus you never get the same person so you constantly have to re-explain things. ”
Lisa H.
President
Net Health FAQs
Net Health has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Net Health support?
Net Health supports the following languages:
English
Q. Does Net Health offer an API?
No, Net Health does not have an API available.
Q. What level of support does Net Health offer?
Net Health offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
