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Samsung Pay Logo

Mobile banking and tablet POS software

Last updated: October 2024

Samsung Pay Pricing, Features, Reviews and Alternatives

Samsung Pay FAQs

Q. Who are the typical users of Samsung Pay?

Samsung Pay has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Samsung Pay support?

Samsung Pay supports the following languages:
Portuguese, Spanish


Q. Does Samsung Pay support mobile devices?

Samsung Pay supports the following devices:
Android


Q. Does Samsung Pay offer an API?

No, Samsung Pay does not have an API available.


Q. What level of support does Samsung Pay offer?

Samsung Pay offers the following support options:
Email/Help Desk, Phone Support

Samsung Pay product overview

What is Samsung Pay?

Samsung Pay is a mobile banking software that helps businesses of all sizes add Visa, Mastercard, and American Express cards to process payments. The platform enables administrators to offer cards, coupons, and certificates with barcodes and update loyalty programs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Samsung Pay features

Functionality

4.4

/5

254

Total features

8

1 categories

Most valued features by users

Activity Dashboard
Mobile Access
Authentication
Compliance Management
Credit Card Processing
Digital Wallet
Electronic Payments
Secure Data Storage

Samsung Pay users reviews

Overall Rating

4.5

/5

254

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.45/10
Rating distribution

5

4

3

2

1

168

58

24

3

1

Pros
I love the cash back option, it's an awesome incentive for just using my regular buisness credit card. It's like getting double rewards.
It is really easy to use and I would definitely recommend it to my colleagues. Compared to other apps, I prefer Samsung Pay because of the ease of use and the amazing customer service.
Fingerprint identification is also nice. Receipts emailed to you regarding products paid for is a great feature that keeps you in the know for where your money is going through the app.
Cons
Pin does not work sometimes. Sometimes paypal on Samsung pay prompts one for a pin.
The reason for me holding out for as long as I did, is that despite being a a user of much of their hardware I refused to buy into what Samsung calls an "account.
The only Con that I have found is that Samsug Pay is still not on IOS and Desktop.
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Tiara H.

Founder

Media Production, 1-10 employees

Review source

Overall Rating

Contactless payment with unique features

Reviewed 3 years ago

Transcript

Tiara: My name is Tiara. I'm a front of the house manager and I give Samsung Pay four out of five stars. And for more reviews like this click below. Before Samsung Pay I really wasn't using NFC, I was actually doing more of like cash payments, but then I realized that wasn't really efficient, especially with the pandemic so I switched over to Samsung Pay and other NFC terminals. The reason I chose Samsung Pay is because it's much more efficient than actually doing like physical transactions. And because Samsung is the biggest provider under the Android platform so I want to reach out to that market to kind of bring them into our business. It was actually pretty easy to get started with Samsung Pay, everything is pretty much digital and it guides you step by step. And also on the user end, Samsung Pay is preloaded into all Samsung phones so there's no step involved for the customer as well. Recommendations for Samsung Pay is, one, is a little bit convoluted as far as its interface goes, so just a lot of widgets and a lot of buttons to press over it. So it's a little bit of a learning curve. And also, if you're using Samsung Pay to send money to a friend, that's not really a thing with Samsung Pay. So if that's a big issue for you might want to consider that.

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Mirza Abdul Ghafoor B.

Staffing and Recruiting, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Reliable Payments App From Samsung.

Reviewed 2 years ago

My overall experience when I was a Samsung user for Samsung pay was Quite Impressive and very much engaging and making my business to personal spends very much simplified and crystal clear was one of the most benefited feature of Samsung pay .

Pros

It’s the most trustable application from a trusted company Like Samsung , Samsung pay is keeping its promise , trust ,authenticity,security and confidentiality of our data .

Cons

There’s no such thing that I dislike about this software but yeah I would suggest that it should be made available for IOS and Other android devices other than only Samsung devices .

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Dustin O.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Samsung Pay

Reviewed 4 years ago
Pros

I liked the fact that I could use my Debit or Credit card on my phone and have it as a virtual card. There are times when we as men forget our wallet. This feature to have your card digitialy inserted into your phone is a easer way for paying for products especially when you forget your wallet like myself when i got to checkout at walmart to pay for my items but luckily samsung pay was by my side to help me fix the issue.

Cons

The thing that i liked least about the software is that when the system is down there is little to no help in fixing an issue with your account until they are in the office for working hours. Also i could not withdraw at an atm of my choice if it was not that of the entity then i was denied access to my funds.

AW
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ASHLEY W.

Automotive, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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SAMSUNG PAY REVIEW

Reviewed 3 years ago

my overall experience with Samsung pay is disappointed.

Pros

What I like most is that in theory it is suppose to be convenient and make life much easier and save time.

Cons

What i disliked the most about this software is that the fingerprint security log in does not work at all.

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Verified reviewer

Banking, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Mobile card wallet

Reviewed 2 years ago
Pros

It is simple to use and to work with in an integrated Samsung environment.

Cons

At the beginning I had problems with payments, but these were card issuer issues. But maybe the app could have told me something.

MC
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Mihaly C.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My opinion for Samsung pay

Reviewed 7 months ago

My general experience with Samsung pay is good

Pros

i can say everything the way the app was designed you feel safe when it pays

Cons

Personally, it gave me an error once in a while, but in general it's OK

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