MailBird Pricing, Features, Reviews & Alternatives

MailBird

Email management software to synchronize communications

4.44/5 (282 reviews)

MailBird overview

What is MailBird?

Mailbird is an on-premise email management application that helps businesses of all sizes synchronize messages from multiple accounts in a centralized inbox and connect the platform with LinkedIn. It offers a speed-reading functionality that lets employees read 800 words per minute/at a fast pace to increase email productivity.

Businesses can utilize various in-built color themes and layouts to create a custom inbox style. The software offers an attachment search functionality that enables professionals to search documents or multimedia from previous days. Employees can upload custom notification sounds, retract sent emails, preview attachments, and conduct video conferences or virtual meetings. It also lets professionals manage contact information by utilizing the drag-and-drop functionality to link and merge contacts.

Users can choose light or dark themes according to their preferences, snooze emails for a specific duration, and reply to messages in the same thread. It also lets teams use keyboard shortcuts or a quick action bar for various activities such as message composing, archiving, forwarding, and more in a unified dashboard.
www.getmailbird.com

Pricing

Starting from
$3.94/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

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M
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MailBird screenshot: Mailbird inboxHow to import emails to another email client from your POP3 account in Incredimail?MailBird screenshot: Mailbird quick action barMailBird screenshot: Mailbird importing emailMailbird 2 0 Trailer

MailBird user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.6
  4.4
Nicholas L.

Great email client

Used daily for 2+ years
Reviewed 2019-05-27
Review Source: Capterra

Very positive. I've received good customer service and the price is very reasonable given that it's a one-off payment.

Pros
Set out nicely with a clear design. Love having whatsapp dropbox and google calendar all in one place integrated into the email client.

Cons
There is nothing that I can think of I don't like about the product. I am very happy with it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stacy M.

Inbox zero!

Used daily for 6-12 months
Reviewed 2019-09-15
Review Source: Capterra

Mailbird gives me what other desktop email programs didn't, a chance to stay on top of my emails. It's fast and with the unified mailbox, emails don't get lost in the shuffle. When my team first switched, we were able to import all the email settings from the other mail program we were using. Setup was instant!

Pros
The best thing about this software is the unified inbox. I have twelve email addresses, and when using other similar desktop email software, I would have to click on each email address to view the inbox of each. With this, it combines all the new email together, which helps to keep on top of all my emails.

Cons
The desktop software is spot on, it is hard to find a fault. My only wish is that there was a mobile version of this software for my phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ness B.

Odd user interface, no way to remove banner

Used daily for 1-2 years
Reviewed 2021-03-31
Review Source: Capterra

It's kind of itchy. I might go back to Thunderbird, might not.

Pros
Works for multiple accounts, it doesn't run in a browser.

Cons
The UI takes a lot of getting used to. I often find myself clicking on the wrong thing, even after a year. It doesn't allow you to undelete messages (not usually, anyhow). Various small things. But the reason I came here to write this review is that they put a big, hot-pink banner (advertising a "sale" of some kind) across the top of it, and there is no way to remove it. How inconsiderate is that? Customer service has been very nice, but unable to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Kimary M.

Dissatisfied. Took a few weeks to experience many program deficiencies & they refused to refund me

Used daily for less than 6 months
Reviewed 2019-06-19
Review Source: Capterra

Very disappointing. Did much work to set up folders and bring over saved e-mails and get all my contacts transferred just to find Mailbird lacking basic features that have been around for over a decade in other FREE emails.

Pros
Now that I've switched I've found more deficiencies in their design than good. I guess the best so far was customer service helped my husband figure out how to import my 900 contacts from my former Live Mail. And their service reps are pleasant and easy to understand but they can't help you much because the program is so limited. But they are very pleasant when they tell you "Mailbird can't do that" to most the service requests I've made.

Cons
If you do a search of your e-mails you cannot erase in search mode. Meaning once the temporary need to retain emails on a certain topic expires you can search and SEE the dozens of emails you are now ready to erase but you can't erase them. One must write down all the dates or just manually scroll through to erase ONE AT A TIME. Major program flaw. Also you can't decrease the amount of space between returns, & there is no condensed font so if you compose things people will need to print out it will annoyingly take extra paper and ink to print. The bottom line is that my former FREE email was capable of so many basic things mail bird is not capable of and took more than a little over 14 days to experience each limitation as I had need to use the feature. So now I have to waste the money I paid for Mailbird and go to a more progressed e-mail design and I'm not even done moving everything to Mailbird yet.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Michael M.

Mailbird - Best Email Application

Used daily for 1-2 years
Reviewed 2021-02-26
Review Source: Capterra

Mailbird offers a once-off licence purchase which a great plus for such a powerful email application. It has many other features which are top-notch like email tracking feature, advanced search, calendar slider.

Pros
Mailbird has never let me down, from the easiness of adding accounts, and its integration with calendar and contacts, it's just the best email application.

Cons
Mailbird can be a bit slow once in a while but I can live with that, it's not that bad. Sometimes when adding an email account, it is not that smooth.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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MailBird pricing

Starting from
$3.94/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Mailbird is offered across three pricing plans, outlined below.

Mailbird Business: Mailbird is available for free of cost.
Mailbird Business (monthly subscription): $3.94 per month
Mailbird Business (annual subscription): $23.67 per year

MailBird features

Activity Dashboard
Contact Management
Third Party Integrations
Video Conferencing

API (286 other apps)
Access Controls/Permissions (174 other apps)
Alerts/Notifications (247 other apps)
Call Monitoring (169 other apps)
Call Recording (218 other apps)
Call Routing (172 other apps)
Chat/Messaging (204 other apps)
Collaboration Tools (156 other apps)
Communication Management (184 other apps)
Customizable Branding (141 other apps)
Data Import/Export (150 other apps)
IVR / Voice Recognition (139 other apps)
Live Chat (186 other apps)
Mobile Access (211 other apps)
Reporting & Statistics (208 other apps)
Reporting/Analytics (298 other apps)

Videos and tutorials

Additional information for MailBird

Key features of MailBird

  • Response Management
View All Features