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Top Rated AI Agents for Customer Support Software with Dashboard - Page 4

Last updated: September 2026

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112 software options

MonoChat logo
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Cloud-based omnichannel inbox for all business sizes

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MonoChat is a cloud-based omnichannel inbox unifying WhatsApp, Instagram, TikTok, Facebook, Telegram, WebChat, and SMS with AI.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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Glassdesk logo
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Cited AI ticket answers for Gorgias, from $79 a month.

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An AI agent for customer support inside Gorgias. It answers Tier-1 tickets from your own indexed help center; every reply returns its source passages with similarity scores plus a confidence score, and a self-check pass blocks unsupported drafts. Low confidence or any error escalates to a human.

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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ChatOtter AI logo
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AI chatbot for lead capture and qualification

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ChatOtter is an AI-powered lead agent platform for small and medium enterprises, operating across WhatsApp, Zalo, Telegram, LINE, Messenger, and website widgets from one setup. It provides source-cited responses from business documentation and integrates with HubSpot, Slack, Calendly, Stripe, and Shopify to capture leads, book appointments, and process payments. Conversations escalate to human agents when needed.

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Acclaim logo
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Voice AI for regulated financial services

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Acclaim is a voice-first AI platform designed for regulated industries such as banking, fintech, and credit unions. The platform features on-premises or private cloud deployment options, goal-oriented agent logic for defined business outcomes, and configurable compliance guardrails. It includes a self-service Agent Studio for building and managing AI agents, real-time conversation adaptation, and multilingual support across multiple channels.

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NeoMind logo
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AI workforce platform with measurable employees

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NeoMind is an AI workforce platform that deploys three specialized AI employees trained on business-specific knowledge. The platform features Simon for website interactions, Maeve for phone communications, and Hugo for internal team support, all powered by a centralized knowledge base called the Brain. It includes performance measurement through weighted KPIs scored on each conversation, appointment booking capabilities, lead capture and routing, and CRM integration.

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Decagon logo
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Cloud-based conversational AI for enterprise CX

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Decagon is a cloud-based conversational AI platform deploying chat, voice, and email agents for enterprise and mid-market CX teams.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Ovellan logo
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AI chatbot for customer service and sales

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Ovellan is an AI chatbot platform designed for local businesses and webshops that answers customer questions, books appointments, and captures leads. The software trains on custom business content and operates across multiple channels including website widgets, WhatsApp, Messenger, and Instagram. It features live order tracking, appointment scheduling, lead qualification, and a shared inbox that consolidates conversations from all channels for team collaboration.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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GuestAssistant logo
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Guest management software for hospitality

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GuestAssistant is a guest management software solution designed to support hospitality businesses in streamlining guest interactions.

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Gladly logo

Cloud-based customer service platform

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Gladly is the only CX AI that delivers cost savings AND customer devotion—built to engage, not deflect. Learn more at gladly.ai

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Dialpad Ai Contact Center logo
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The Agentic AI contact center built to resolve.

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Dialpad Contact Center is an Agentic AI contact center that unifies voice, digital, and human agents in one platform. AI reasons through issues and resolves up to 80% autonomously, with intelligence governed by Dialpad's Guardian layer and validated through the Proving Ground.

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dolfyn logo
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Custom AI receptionists, built around your business.

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dolfyn builds custom AI voice receptionists that answer every call 24/7, book and route, qualify leads, and triage emergencies by your rules. You get a team of specialist agents trained on your business and wired into the tools you already use, with a real person tuning them daily.

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ciarem.ai logo
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AI platform for omnichannel customer service

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Ciarem is an omnichannel AI platform designed to automate customer service interactions across WhatsApp, Instagram, and Facebook Messenger. The software responds to messages within thirty seconds, books appointments directly into connected calendars, and sends automatic confirmations and reminders to reduce cancellations. Ciarem integrates with calendar systems like Google Calendar and Outlook, as well as CRM platforms including HubSpot and Pipedrive.

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AdroitVault logo
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AI chatbot and document storage platform

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AdroitVault offers two platforms for business automation and document management. Adroit lets businesses deploy AI chatbots on websites without coding, offering automated support trained on custom content, searchable product catalogs, live agent handoff, and analytics. Vault provides secure document storage with full-text search, role-based access control, and enterprise-grade security via Google Cloud Storage.

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Gorgias logo

The Conversational AI platform for Ecommerce

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The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

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Kommunicate logo

Customer support automation tool for enterprises

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Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, and when to escalte.

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SimplyBoost logo
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AI-Powered Customer Engagement & Instagram Automation

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AI-powered customer support and engagement platform that automates conversations, captures leads, manages inquiries, and helps businesses convert more customers through Instagram automation, Shopify integration, and intelligent AI agents.

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Text logo

AI-powered support that turns every chat into revenue.

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Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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SuperIT logo
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AI Agents That Deliver Superhuman IT Support for IT Teams

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The IT support AI agent platform for MSPs and IT teams. SuperIT's AI agents autonomously resolve end-user incidents and service requests end-to-end — safely, 24/7, under your control — across your PSA/ITSM, RMM, M365 and more. Scale your brand of exceptional IT support without hiring. Book a demo.

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Evolve AI Agents logo
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Agentic voice AI for healthcare and insurance

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Intelligent Voice AI is an agentic AI platform that deploys voice agents for healthcare, insurance, legal, and home services businesses. The platform answers calls around the clock, schedules appointments, conducts outbound campaigns, and executes tasks directly within existing EHR, CRM, and billing systems. It integrates with systems including Epic, Salesforce, and Google Calendar while supporting conversations in over fifteen languages across eighty voice profiles.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Agent360 logo
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AI receptionist for calls & customer support

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Agent360 is an AI-powered customer support platform that provides virtual receptionist services and handles business calls around the clock. The software includes features such as appointment booking, call transfers, live chat support, ticketing, voice support, and a knowledge base. It offers omnichannel capabilities and integrates with CRM systems, email, and messaging platforms through APIs and webhooks.

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