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AI Agents for Customer Support
Zoho crm

Top Rated AI Agents for Customer Support Software with Zoho crm

Last updated: August 2026

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Shopify

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Azeon

5.0

(1)

5

1

4

0

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered support across multiple channels

Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

Read more about Azeon

Users also considered

Aircall

4.2

(465)

5

250

4

135

3

42

2

6

1

32

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI powered customer communications platform

Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

Read more about Aircall

Users also considered

Botpress

4.5

(37)

5

19

4

17

3

1

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

On-premise conversational AI platform for creating chatbots

Botpress is an on-premise conversational artificial intelligence (AI) platform designed to help businesses in healthcare, financial services, eCommerce, education and other industries create chatbots using natural-language understanding (NLU) technology. Managers can embed chatbots on web pages and utilize a centralized dashboard to gain insights into engagement metrics.

Read more about Botpress

Users also considered

SquadStack

(0)

AI voice agents for sales in Indian languages

SquadStack offers voice AI agents designed for sales and customer engagement in the Indian market. The platform supports communication in over eight Indian languages including Hindi, Hinglish, Tamil, Telugu, Kannada, and Marathi, with capabilities for mid-sentence language switching. The solution provides omnichannel engagement across voice calls, WhatsApp, SMS, and in-app channels with cross-channel memory and context retention.

Read more about SquadStack

Users also considered

Freshdesk

4.5

(3.4K)

5

2K

4

1.2K

3

166

2

32

1

18

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Online helpdesk system and customer service software

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

Read more about Freshdesk

Users also considered

BudgetAIStudio

(0)

AI-powered budgeting studio for businesses

BudgetAIStudio is an AI-powered budgeting and financial planning solution designed to help businesses manage, analyze, and optimize.

Read more about BudgetAIStudio

Users also considered

Zoho Desk

4.5

(2.2K)

5

1.3K

4

765

3

120

2

13

1

8

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer service software for businesses of all sizes

Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered

JustCall

4.1

(225)

5

109

4

70

3

20

2

12

1

14

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Powered Business Communication for Sales & Support Teams

Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

Read more about JustCall

Users also considered

NebulaHex

(0)

AI chatbot for customer support automation

NebulaHex is an AI-powered customer support platform that enables businesses to build and deploy chatbots across multiple channels including websites, WhatsApp, Instagram, Messenger, and Telegram. The platform allows users to upload various content types such as PDFs, documents, and videos to create a knowledge base that powers automated responses, while offering live chat handoff capabilities for seamless escalation to human agents when needed.

Read more about NebulaHex

Users also considered

Front

4.5

(288)

5

203

4

58

3

13

2

7

1

7

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled customer service platform for collaboration

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

Read more about Front

Users also considered

SleekFlow

4.5

(4)

5

2

4

2

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

SleekFlow | The AI Suite for Revenue-Driving Conversations

SleekFlow is an AI Suite for Revenue-Driving Conversations.

From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity.

Read more about SleekFlow

Users also considered

Angel X

(0)

AI-enabled customer experience platform for businesses

Angel X is a cloud-based and AI-enabled customer experience platform that turns visitors into customers using conversational agent.

Read more about Angel X

Users also considered

Ayudo

(0)

AI powered customer support automation platform

Ayudo is a unified customer support and automation platform with built-in AI agents that handle complex conversations across multiple channels including chat, email, voice, and messaging. The platform features a single conversation inbox that integrates with over thirteen thousand applications, allowing support teams to manage all customer interactions in one place while AI-powered workflows automate routine queries and escalations.

Read more about Ayudo

Users also considered

Haptik

4.4

(41)

5

20

4

19

3

2

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversational AI tool with natural language processing

Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.

Read more about Haptik

Users also considered

GuruSup

(0)

AI agents for autonomous customer support

GuruSup is an AI-powered customer support platform managing inquiries across WhatsApp, email, voice, and web chat. It connects to business systems like CRM, ERP, and helpdesk tools to autonomously update orders, process refunds, and manage bookings. Features include omnichannel support with unified conversation threads, workflow automation, and integration with over 125 third-party applications.

Read more about GuruSup

Users also considered

Related categories

Virtual Assistant

Customer Support

Conversational AI Platform

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