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Top Rated Knowledge Base Software with Real-Time Notifications in 2026 - Page 5

Last updated: February 2026

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122 software options

Helprace logo

All-in-one customer service solution

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Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application

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netPark logo

Cloud-based parking management software

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netPark is a cloud-based parking management solution designed to help businesses streamline self-parking or valet operations across airports, garages, hospitals, restaurants, and other facilities. The application allows stakeholders to accept payments through various methods including debit or credit cards and automated clearing house (ACH) transfer as well as support license plate recognition (LPR) and lost ticket processing.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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C2CRM logo

Affordable, Robust & Easy to Use CRM

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C2CRM streamlines sales process by providing real-time information on leads, prospects and customers. It helps improve marketing efforts by tracking which marketing initiatives work and which ones do not. while streamlining the customer service by providing comprehensive customer information.

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BlueDocs logo

AI-enabled knowledge management platform

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BlueDocs helps you stop repeating yourself. Build a searchable internal knowledge base with docs your team can actually find and use. From how-tos to company playbooks, it gives your people a place to go instead of asking you for the same info again.

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QAlert logo

Citizen request management solution for local & county gov

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QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.

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WELDER logo

Experience the all-in-one HR-software of WELDER.

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WELDER helps organizations measure and improve the engagement and happiness of their employees.

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Drupal Wiki logo

Drupal Wiki - Knowledge and Quality Management Software

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The Enterprise Wiki - Make Drupal Wiki the center of knowledge and quality management in the enterprise.

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Whale logo

The knowledge-sharing tool for SMBs

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Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share knowledge including processes, policies, and procedures with employees.

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indyRIOT logo

It's your community – own it!

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Building an ecosystem on an indyRIOT solution gives users a better way to have safe and meaningful interactions with the members of their community.

Members can access more information, learn, empower, change, and most importantly - they can connect and interact with each other.

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myQuest Connect logo

Create flawless knowledge sharing across the organization

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myQuest Connect helps you create flawless knowledge sharing across the organization and improve employee productivity in the flow of work.

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aiio logo

AI-enabled business process automation platform

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aiio is a business process management platform that helps organizations optimize processes using native artificial intelligence (AI) integration in a Microsoft 365 environment. It offers BPM shapes used to model processes as well as enables employees to share expert knowledge with the company and visualize any process without prior knowledge of Business Process Model and Notation (BPMN) guidelines.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omnifacilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Hogado logo

Customized platform for a seamless employee experience

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With Hogado, the workday becomes a breeze. The platform provides a seamless integration of new team members and effective team communication.

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TEMS.ai logo

AI-powered digital work instructions for Factories & WHs

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TEMS.ai is an AI-powered knowledge platform that transforms frontline expertise into interactive digital instructions and SOPs for manufacturing and warehouse environments. The system captures processes through video or existing files, automatically generating structured, role-specific work instructions that can be instantly shared across multiple languages. TEMS.ai enables paperless operations while improving quality and productivity through real-time updates and advanced analytics.

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Verint Knowledge Management logo

Artificial intelligence-enabled knowledge management system

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Verint® Knowledge Management™ is an artificial intelligence (AI)-enabled software designed to help businesses create knowledge bases and interact with clients via a unified platform. It enables professionals to automate workflows, manage digital content, and resolve customers’ queries.

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eGain AI Knowledge Hub logo

#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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Forward logo

Drive your deals forward. Effortlessly.

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Say goodbye to chaotic B2B deals. Create sales proposals, engage buyers, get the deal done and onboard clients. All in one place.

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DRUID logo

Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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OVIO Virtual Assistant logo

OVIO your Learning Experience Platform of the future.

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With our role-based Learning Experience Plattform Solution we enable our customers to record process flows in their software applications. Authoring Software, LMS and Assistant in one cloud solution.

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Cobbai logo

AI agents for customer service

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Cobbai integrates with knowledge bases to deliver precise, AI-driven responses and empower both customers and support teams.

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