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Whale Logo

The knowledge-sharing tool for SMBs

Whale Pricing, Features, Reviews and Alternatives

Whale FAQs

Q. What type of pricing plans does Whale offer?

Whale has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Whale?

Whale has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Whale support?

Whale supports the following languages:
English, Dutch, French


Q. Does Whale support mobile devices?

Whale supports the following devices:
Android, iPad, iPhone


Q. Does Whale offer an API?

No, Whale does not have an API available.


Q. What other apps does Whale integrate with?

Whale integrates with the following applications:
Firefox, Microsoft Edge, Zapier, OneDrive, Google Drive, Microsoft Teams, Slack, ChatGPT, Chromium, Google Chrome


Q. What level of support does Whale offer?

Whale offers the following support options:
Phone Support, Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk

Whale product overview

Price starts from

10

/user

Per month

What is Whale?

Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share knowledge including processes, policies, and procedures with employees.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Chat
24/7 (Live rep)
Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Live Online
Webinars
Documentation
Videos
In Person

Not sure about Whale? Compare it with a popular alternative

Whale logo

Whale

3.7
(3)
Trainual logo
4.8
(460)

Starting from

10

/user

Per month

Free plan
Free trial
Pricing range

Starting from

249

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Whale pricing information

Value for money

3.7

/5

3

Starting from

10

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Whale features

Functionality

3.3

/5

3

Total features

137

11 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
Self Service Portal
Alerts/Notifications
Reporting & Statistics
API
Customizable Reports

Functionality contenders

Whale users reviews

Overall Rating

3.7

/5

3

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

2

0

0

0

1

Overall rating contenders

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AvatarImg

Ankaj D.

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The most user friendly training solution

Reviewed a month ago

Whale’s focus on developing client skills based on their processes was another highlight for us. It’s designed to help businesses grow by ensuring that their teams are proficient in the company's unique procedures and workflows. This focus on process-based skill development leads to more efficient operations and a better-prepared workforce - something that's key for us. Additionally, Whale's customer support is unparalleled, always ready to assist with any queries, ensuring users get the most out of the platform.

Pros

As digital marketing expert, there are a lot of moving parts and a lot to keep track of. I love how Whale simplifies the process of onboarding new employees, and ensuring everyone has access to consistent information. I really like that we can create and share content, assign tasks, and use quizzes to keep everyone about the news in our environment. It's really user friendly.

Cons

Whale takes customer feedback to heart. There is nothing I dislike and whenever I have a query, their customer success team is always able to support me in what I need.

SL
AvatarImg

Sven L.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy and simple

Reviewed 4 years ago

We were able to onboard new colleagues much faster than before. They were very satisfied with our approach. By using the templates we create much more uniformity of our documents and the colleagues start documenting faster :) The reaction of the support is TOP!

Pros

Really bridges the training and knowledge with the different profiles of employees. Intuitiveness & user friendly Outperforming other onboard tools or training software.

Cons

It isn't completely customizable yet (brand colors or logo cant be changed atm)

RO
AvatarImg

Ruben O.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Very unsatisfied

Reviewed 4 months ago

Very unsatisfactory. When reaching out to Support With issues they only reply is, “ It’s clearly stated on the website”.

Pros

The only pro to this is it’s simplicity

Cons

The Custom ability is very minimal. Every employee can see every option And nothing can be customized. Custom services, poor and unwilling to be of assistance to a paying customer.

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