Whale Pricing, Features, Reviews & Comparison of Alternatives


Connected Training and knowledge management for SMBs

5.0/5 (1 review)

Whale overview

What is Whale?

Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share training documentation including processes, policies, and procedures with employees. It provides a browser extension, which allows staff members to access learning content within existing business applications through plug-and-play integration.

The solution offers a WYSIWYG editor, which teams can utilize to record screens, create step-by-step video tutorials, customize content based on job function, department, or location, and store materials across playbooks, libraries, and cards. Administrators can set up an ownership system to monitor and review content, interlink documents using tags or color codes, and let subject matter experts update their knowledge base according to industry guidelines. Employees can also use a self-service portal to browse or search for learning content using filters specific to their skills, tags, and departments.

Whale facilitates integration with several technology providers and applications such as Microsoft Teams, OneDrive, Google Drive, Salesforce, ConnectWise, HubSpot, and more. It provides an insights dashboard, which lets managers analyze the team's performance and gain visibility into knowledge gaps and create assignments to improve specific user skills.


Starting from
Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Canada, Australia, Germany, Mexico

Supported languages

Whale screenshot: Whale create libraryWhale TourWhale screenshot: Whale integration with existing toolsWhale screenshot: Whale automated triggersWhale screenshot: Whale create new opportunity

Whale user reviews


Very good
Value for money
Ease of use
Customer support
Sven Lion

Easy and simple

Used daily for 1-2 years
Reviewed 2020-12-02
Review Source: Capterra

We were able to onboard new colleagues much faster than before. They were very satisfied with our approach. By using the templates we create much more uniformity of our documents and the colleagues start documenting faster :) The reaction of the support is TOP!

Really bridges the training and knowledge with the different profiles of employees. Intuitiveness & user friendly Outperforming other onboard tools or training software.

It isn't completely customizable yet (brand colors or logo cant be changed atm)

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Whale pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Whale offers a free plan for new users, after which the software is available across 2 pricing tiers (Base and Enterprise) as outlined below:

Base - $10 per person, per month, billed yearly for minimum of 10 users.
Enterprise - Please contact Workchop for pricing details.

Whale features

Activity Dashboard
Reporting & Statistics
Self Service Portal
Third Party Integration

API (577 other apps)
Activity Tracking (286 other apps)
Applicant Tracking (340 other apps)
Automatic Notifications (420 other apps)
Customizable Branding (330 other apps)
Customizable Reporting (315 other apps)
Data Import/Export (317 other apps)
Employee Database (327 other apps)
Employee Management (373 other apps)
Employee Onboarding (270 other apps)
Employee Portal (272 other apps)
Employee Self Service (266 other apps)
Performance Management (272 other apps)
Real Time Reporting (279 other apps)
Recruitment Management (299 other apps)
Reminders (285 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Whale

Key features of Whale

  • Access Controls/Permissions
  • Cataloging/Categorization
  • Collaboration
  • Corporate/Business
  • Course Management
  • Discussion Boards
  • Employee Handbook
  • Job Description Management
  • Learner Portal
  • Learning Paths/Tracks
  • Mentorship
  • Orientation Workflow Management
  • Reporting/Analytics
  • Social Learning
  • Text Editor
  • Training Companies
View All Features