Whale Pricing, Features, Reviews & Alternatives


Connected Training and knowledge management for SMBs

5.0/5 (1 review)

Whale overview

What is Whale?

Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share training documentation including processes, policies, and procedures with employees. It provides a browser extension, which allows staff members to access learning content within existing business applications through plug-and-play integration.

The solution offers a WYSIWYG editor, which teams can utilize to record screens, create step-by-step video tutorials, customize content based on job function, department, or location, and store materials across playbooks, libraries, and cards. Administrators can set up an ownership system to monitor and review content, interlink documents using tags or color codes, and let subject matter experts update their knowledge base according to industry guidelines. Employees can also use a self-service portal to browse or search for learning content using filters specific to their skills, tags, and departments.

Whale facilitates integration with several technology providers and applications such as Microsoft Teams, OneDrive, Google Drive, Salesforce, ConnectWise, HubSpot, and more. It provides an insights dashboard, which lets managers analyze the team's performance and gain visibility into knowledge gaps and create assignments to improve specific user skills.


Starting from
Pricing options
Free trial
Value for money
View Pricing Plans


Business size

Whale screenshot: Bring clarity to your team. Centralize and manage all of your core processes, procedures, and step-by-step instructions in easy-to-digest playbooks.Whale- HQ - HomepageWhale screenshot: Onboard new hires quicker. Whale’s editor helps you create training manuals that your employees actually love. Use video, images, Gifs, screen recordings, and more to bring your content alive.Whale screenshot: Set employee training on autopilot. Easily train and retrain your employees on your latest process improvements. Create assignments, set due dates, and track the progress of your learners to ensure they never miss important training.Whale screenshot: Generate consistent results. See exactly how your processes and teams perform and identify potential areas for improvement with the insight dashboardWhale screenshot: Boost accountability. Engage your subject matter experts to keep all your process documentation relevant and up-to-date with Whale's review and ownership system.Whale screenshot: Whale comes also with a browser plugin. Have Whale automatically suggest the right training in the tools and apps your team uses and loves.  With Whale your employees will never lose time again searching for the knowledge that moves them forward.
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Whale user reviews


Very good
Value for money
Ease of use
Customer support
Sven L.

Easy and simple

Used daily for 1-2 years
Reviewed 2020-12-02
Review Source: Capterra

We were able to onboard new colleagues much faster than before. They were very satisfied with our approach. By using the templates we create much more uniformity of our documents and the colleagues start documenting faster :) The reaction of the support is TOP!

Really bridges the training and knowledge with the different profiles of employees. Intuitiveness & user friendly Outperforming other onboard tools or training software.

It isn't completely customizable yet (brand colors or logo cant be changed atm)

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Whale pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Whale offers a free plan for new users, after which the software is available across 2 pricing tiers (Base and Enterprise) as outlined below:

Base - $10 per person, per month, billed yearly for minimum of 10 users.
Enterprise - Please contact Workchop for pricing details.

Whale features

Activity Dashboard
Assessment Management
Collaboration Tools
Data Import/Export
Employee Profiles
Reporting & Statistics
Self Service Portal
Third Party Integrations
Training Management

Applicant Tracking (428 other apps)
Customizable Branding (404 other apps)
Employee Database (524 other apps)
Employee Management (508 other apps)
Mobile Access (482 other apps)
Performance Management (449 other apps)
Recruitment Management (438 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Whale

Key features of Whale

  • Access Controls/Permissions
  • Cataloging/Categorization
  • Collaboration
  • Corporate/Business
  • Course Management
  • Discussion Boards
  • Employee Handbook
  • Job Description Management
  • Learner Portal
  • Learning Paths/Tracks
  • Mentorship
  • Orientation Workflow Management
  • Reporting/Analytics
  • Social Learning
  • Text Editor
  • Training Companies
View All Features