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Top Rated Knowledge Base Software with Salesforce - Page 2

Last updated: May 2026

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52 software options

USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

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Magentrix logo

We make portals. It's not magic. It's Magentrix.

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Magentrix specializes in partner portals (PRM) and customer success portals. Seamlessly integrating with your CRM to maintain a single corporate data source.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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Highspot logo

Sales enablement and content management solution

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Highspot is a unified platform for go-to-market enablement that empowers companies to unlock the full potential of AI for improving go-to-market productivity and driving predictable revenue growth. Highspot's comprehensive suite of capabilities includes sales content management, sales plays and playbooks, buyer engagement, sales training, and sales coaching, all powered by advanced AI and analytics.

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Akero logo

AI-enabled marketing automation & campaign management system

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Akero is a marketing automation software designed to help businesses create and upload digital assets for social media and programmatic campaigns on a unified platform. The AI-enabled platform scans various data points to create student advertising plans with predictive performance outcomes.

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LionO360 CRM logo

Cloud-based CRM solution for small to midsize businesses

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We help growing businesses increase sales, improve customer relationships, and grow with our cloud-based CRM, FSM, and ERP business platforms. Visit our offices in New Jersey or our website www.lionobytes.com and see a demo for our incredibly powerful business management software, LionO360.

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KMS Lighthouse logo

Knowledge management for call centers, tech support and more

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KMS Lighthouse is a knowledge management system that can be used by call centers, tech support, branches, stores, and other types of businesses. It is designed to enable agents and teams to answer all queries. KMS Lighthouse offers digital manuals that are accessible via tablets and mobile devices.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

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Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

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Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

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SAVO logo

Prescriptive content delivery and global sales enablement

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Save is a global sales enablement platform that prescribes content, messaging and subject matter experts to sellers within the context of deals

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Pitcher logo

End-to-end mobile sales enablement platform

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Pitcher is an end-to-end mobile sales enablement platform which helps improve the way field sales reps, sales managers, and marketing professionals engage with customers. Pitcher provides an automated CRS, offline CRM, and access to Salesforce, MS Dynamics & Oracle OnDemand data while on the go.

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Saleshood logo

Cloud-based sales enablement & productivity platform

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SalesHood is the leading sales enablement platform created to help companies improve sales productivity and revenue outcomes. The SalesHood Sales Enablement Platform helps companies get their teams teams on message, with the right coaching and content, at the right time.

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WalkMe logo

Transform the User Experience

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WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omnifacilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Revenue.io logo

Sales engagement and call tracking platform

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Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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Igloo logo

Multi-channel communication platform for internal discovery

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Switch to a cutting-edge intranet to deliver a better employee experience and build a culture free of silos. Igloo’s digital workplace solutions make communication a two-way street and help your workforce get more from the tools you already rely on for collaboration and knowledge management.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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1CRM logo

Doing Business, Better

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1CRM is an all-in-one CRM solution which stands out as cost-effective, and comprehensive. Order Management, Service Management, Project Management, Timesheets, Expense Reports, and Vacation Tracking are all included in every version of 1CRM, starting at $12/user/month.

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Bloomfire logo

Knowledge sharing & insights platform

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Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights.

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SuiteCRM logo

Modular, open source CRM for businesses of all types

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SuiteCRM is an open source, modular CRM that can be configured for sales, marketing, IT or service departments in any industry, in businesses of any size

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SPOTIO logo

Field service management and sales engagement software

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SPOTIO is a field service management solution that helps businesses across several industry segments, including solar, medical, telecommunications, and distribution manage operations related to route optimization, customer communications, lead visit tracking, and more on a centralized platform.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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