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Igloo

Multi-channel communication platform for internal discovery

Table of Contents

Igloo - 2025 Pricing, Features, Reviews & Alternatives

What is Igloo?

If you’re ready to switch to a cutting-edge intranet to deliver a better employee experience – where communication is a two-way street – and build a culture free of silos, Igloo may be the perfect answer. Igloo’s communications-focused digital workplace solutions are cloud-based, mobile-optimized, and designed to help your entire workforce (from 500 to 5,000+) get more from the tools you rely on for collaboration and knowledge management, including Microsoft Teams and SharePoint. And analysts and community managers highlight Igloo’s customer support – from the minute you get started onward. Find out more at igloosoftware.com.

Benefits of using Igloo

Create content in any tool. It's about transparent communication. Community managers, department heads, even the C-suite – anyone can use Igloo to create content, leveraging integrations with key enterprise tools like Microsoft 365, Teams, or Slack.

Reach people wherever they’re working. Personalized options mean that when content is ready for sharing, Igloo makes it happen on any channel (email, text, chat, collaboration apps, and more).

Make it easy to discover what matters.
Igloo communications lead recipients to a single source of truth, and search capabilities allow people to discover the content they need whenever they need it.

Destroy silos and build a culture of collaboration.
Recipients reply and engage through their preferred channels, which makes it easy to work together and gather input from anywhere.

Starting from

599

Alternatives with better value for money

Igloo's key features

Most critical features, based on insights from Igloo users:

Collaboration Tools

3.3

(3)

Document Management

5.0

(2)

Customizable Templates

4.0

(1)

@mentions

0.0

(0)

Commenting/Notes

4.5

(2)

File Sharing

4.7

(3)

All Igloo features

Features rating:

4.4

(39)

Access Controls/Permissions

5.0

(1)

Active Directory Integration

(0)

Activity Dashboard

(0)

Activity/News Feed

(0)

Alerts/Notifications

4.0

(1)

API

(0)

Blogs

(0)

Brainstorming

(0)

Calendar Management

(0)

Calendar Sync

(0)

Catalog Management

5.0

(1)

Communication Management

4.5

(2)

Content Library

4.0

(1)

Content Management

5.0

(1)

Decision Support

5.0

(1)

Discussions/Forums

4.0

(1)

Document Storage

4.0

(3)

Drag & Drop

5.0

(1)

Email Management

(0)

Employee Database

(0)

Employee Directory

(0)

Employee Photos

(0)

Employee Portal

(0)

Employee Profiles

(0)

Full Text Search

5.0

(2)

Knowledge Base Management

5.0

(1)

Knowledge Management

(0)

Meeting Management

5.0

(1)

Mobile Access

(0)

Multi-Language

(0)

Newsletter Management

(0)

Online Forums

(0)

Policy Management

(0)

Project Management

(0)

Projections

(0)

Real-Time Chat

4.0

(1)

Reporting/Analytics

(0)

Screen Sharing

5.0

(1)

Search/Filter

4.0

(2)

Self Service Portal

4.0

(1)

SEO Management

(0)

Social Media Integration

5.0

(1)

Tagging

5.0

(1)

Task Management

(0)

Text Editing

4.0

(1)

Version Control

(0)

Widgets

4.0

(1)

Wiki

(0)

Workflow Management

4.5

(2)

Igloo alternatives

Igloo

4.5

(39)

Starting from

599

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.4

Customer Support

4.3

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

SysAid

4.5

(482)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.5

Tidio

4.7

(463)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.6

Igloo pricing

Value for money rating:

4.4

Starting from

599

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Igloo integrations (23)

Igloo support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

24/7 (Live rep)

Email/Help Desk

Phone Support

Knowledge Base

Chat

Training options

Documentation

In Person

Webinars

Live Online

Videos

Igloo reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.97/10

Rating distribution

Pros

The ease of use helps to win buy in from your users. Of our company is up and running with uploads, postings, blogs etc.

Jenine L.

Knowledge Manager

It is very very responsive to all kind of devices. Tha best option to us in the markets.

Luis J.

Business Development

Igloo has enabled us to create a more dynamic and user-friendly intranet experience for our employees. The customer experience team have been a great support and wealth of knowledge.

Maria P.

Employee Engagement Strategist

Cons

The notifications are very poor. Calendar requests get lost in ether and it's not very user friendly.

Verified reviewer

Anonymity request

I am also frustrated with the search feature and the non-existant date/time stamps. When researching past posts, I try to do keyward searches but nothing populates to suit my purpose.

Tiffany M.

Administrative Assistant

Lack of online training to guide new employees through.

David F.

Senior Black Belt

Read all reviews

Igloo FAQs

Q. What type of pricing plans does Igloo offer?

Igloo has the following pricing plans:
Starting from: $599.00

These products have better value for money

Q. Who are the typical users of Igloo?

Igloo has the following typical customers:
Large Enterprises, Non Profit, Public Administrations

Q. What languages does Igloo support?

Igloo supports the following languages:
German, Japanese, English, French, Chinese (Simplified), Russian, Portuguese, Spanish, Italian

Q. Does Igloo support mobile devices?

Igloo supports the following devices:
Android, iPad, iPhone

Q. Does Igloo offer an API?

Yes, Igloo has an API available for use.

Q. What other apps does Igloo integrate with?

Igloo integrates with the following applications:
Microsoft SharePoint, Dropbox Business, Gmail, OneDrive, Google Workspace, Google Drive, Box, Microsoft Teams, Salesforce Sales Cloud, Okta, Slack, Microsoft 365, ServiceNow, Workday HCM, Microsoft Power BI, Zendesk Suite

Q. What level of support does Igloo offer?

Igloo offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat