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Igloo

4.5
(39)

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Multi-channel communication platform for internal discovery

(28)

Igloo Pricing, Features, Reviews and Alternatives

Igloo FAQs

Q. Who are the typical users of Igloo?

Igloo has the following typical customers:
Large Enterprises, Non Profit, Public Administrations

These products have better value for money


Q. What languages does Igloo support?

Igloo supports the following languages:
Chinese (Simplified), English, French, German, Italian, Japanese, Portuguese, Russian, Spanish


Q. Does Igloo support mobile devices?

Igloo supports the following devices:
Android, iPad, iPhone


Q. Does Igloo offer an API?

Yes, Igloo has an API available for use.


Q. What other apps does Igloo integrate with?

Igloo integrates with the following applications:
Microsoft SharePoint, Dropbox Business, Gmail, OneDrive, Google Workspace, Google Drive, Box, Microsoft Teams, Salesforce Sales Cloud, Okta, Slack, Microsoft 365, ServiceNow, Workday HCM, Microsoft Power BI, Zendesk Suite


Q. What level of support does Igloo offer?

Igloo offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

Igloo product overview

What is Igloo?

If you’re ready to switch to a cutting-edge intranet to deliver a better employee experience – where communication is a two-way street – and build a culture free of silos, Igloo may be the perfect answer. Igloo’s communications-focused digital workplace solutions are cloud-based, mobile-optimized, and designed to help your entire workforce (from 500 to 5,000+) get more from the tools you rely on for collaboration and knowledge management, including Microsoft Teams and SharePoint. And analysts and community managers highlight Igloo’s customer support – from the minute you get started onward. Find out more at igloosoftware.com.

Key benefits of using Igloo

Create content in any tool. It's about transparent communication. Community managers, department heads, even the C-suite – anyone can use Igloo to create content, leveraging integrations with key enterprise tools like Microsoft 365, Teams, or Slack.

Reach people wherever they’re working. Personalized options mean that when content is ready for sharing, Igloo makes it happen on any channel (email, text, chat, collaboration apps, and more).

Make it easy to discover what matters.
Igloo communications lead recipients to a single source of truth, and search capabilities allow people to discover the content they need whenever they need it.

Destroy silos and build a culture of collaboration.
Recipients reply and engage through their preferred channels, which makes it easy to work together and gather input from anywhere.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
In Person
Webinars
Live Online
Videos

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Starting from

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Per month

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Igloo features

Functionality

4.4

/5

39

Total features

55

6 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Alerts/Notifications
Search/Filter
Document Management
File Sharing
Document Storage
Activity Dashboard

Functionality contenders

Igloo users reviews

Overall Rating

4.5

/5

39

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.97/10
Rating distribution

5

4

3

2

1

24

12

3

0

0

Pros
The ease of use helps to win buy in from your users. Of our company is up and running with uploads, postings, blogs etc.
It is very very responsive to all kind of devices. Tha best option to us in the markets.
Igloo has enabled us to create a more dynamic and user-friendly intranet experience for our employees. The customer experience team have been a great support and wealth of knowledge.
Cons
The notifications are very poor. Calendar requests get lost in ether and it's not very user friendly.
I am also frustrated with the search feature and the non-existant date/time stamps. When researching past posts, I try to do keyward searches but nothing populates to suit my purpose.
There are no ntaifications when new posts are added for the different departments.

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